Experience

Visible Body

• United States
• E-learning
• 1 - 100 Employee

• Software Developer

  • Jan 2020 - Present



Amaze Escape

• Arlington, Massachusetts

• Game Master

  • Dec 2018 - Dec 2019



Tatum Games LLC

• United States
• Software Development
• 1 - 100 Employee

• Game Development (Unity) Intern

  • Aug 2019 - Nov 2019



MindTrek VR

• United States
• Entertainment Providers
• 1 - 100 Employee

• Game Master

  • Sep 2018 - Aug 2019



Brandeis University

• United States
• Higher Education
• 700 & Above Employee

• Help Desk Team Lead

  • Jul 2016 - May 2017

  • New managerial position created specifically for me to continue after the end of a one-year internship• Provide tier 3 software support to faculty, staff, students, and alumni• Supervise, train, and schedule 30-40 rotating student technicians• Assist in hiring and termination process for Student Technician, Student Manager, and Desktop Support Specialist roles• Assist in planning yearly budget

• Help Desk Intern

  • Jun 2015 - Jun 2016

  • Provide tier 3 software support to faculty, staff, students, and alumni• Independently develop, research, test, and maintain software, tools, and documentation for technology support• Collaborate with 30-40 rotating student technicians• Provide escalated customer service via email, phones and in person• Tracking of tickets in JIRA system



Getz Multimedia Lab

• Brandeis University

• Student Manager

  • Sep 2013 - May 2015

  • Organize and manage 15-20 employees • Construct and facilitate weekly staff training projects • Delegate patron requests to the properly specialized staff • Tailor budget for lab improvements • Design layout for new audio recording and editing suite • Teach and assist patrons on use of NLE video editing software • Script and voice Descriptive Service videos for blind students’ courses • Organize and manage 15-20 employees • Construct and facilitate weekly staff training projects • Delegate patron requests to the properly specialized staff • Tailor budget for lab improvements • Design layout for new audio recording and editing suite • Teach and assist patrons on use of NLE video editing software • Script and voice Descriptive Service videos for blind students’ courses