Brian Gottfried

Infrastructure Engineer at RevLocal
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Contact Information
us****@****om
(386) 825-5501
Location
Newark, Ohio, United States, US

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5.0

/5.0
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Kelly Queen

I have been most fortunate to work with Brian for over two years. His positive and responsive approach to any challenge or question from our customers was evident from nearly his first day of employment. Brian's warm and caring approach made a great impression on me and on our customers and I am grateful for the opportunity to have worked with him.

David Jackson

Brian is a passionate IT professional with advanced practical experience in all aspects of enterprise network administration. Not to mention a personality that instantly brightens any room. I am confident in Mr. Gottfried's expertise in technology security and would trust him with the IT operations of any company or organization I was invested in.

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Credentials

  • Fire Safety Inspector
    Ohio Department of Public Safety
    Feb, 2022
    - Nov, 2024
  • Firefighter II
    Ohio Department of Public Safety
    May, 2019
    - Nov, 2024
  • Emergency Medical Technician (EMT)
    Ohio Department of Public Safety
  • Firefighter 1
    Ohio Department of Public Safety
  • Installing and Configuring Windows 10
    Microsoft Certifications

Experience

    • United States
    • Advertising Services
    • 400 - 500 Employee
    • Infrastructure Engineer
      • Dec 2021 - Present

    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Information Technology Specialist
      • Feb 2019 - Dec 2021

    • United States
    • Advertising Services
    • 400 - 500 Employee
    • Senior Information Technology Specialist
      • Mar 2018 - Feb 2019

      • Supporting RevLocal’s network segments, Internet, and intranet systems• Testing and maintaining system backups• Mentoring junior IT team members with proper IT procedures and support knowledge• Creating and maintaining documentation for all processes and procedures performed

    • Information Technology Specialist
      • Sep 2014 - Feb 2019

      Provide software, hardware and network maintenance assistance to senior IT staff, as well as 3rd-tier support for end users. Other functions may include installing, maintaining and supporting the company's computer systems, LANs, WANs, Internet and intranet systems and network segments. Relies on experience and judgment as well as pre-established procedures and instructions to identify, research and resolve technical problems.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Quality & Customer Service II
      • Apr 2014 - Sep 2014

      Provides front-line support to all ARCOS customers, answering customer questions and doing issue analysis on cases submitted online and through telephone calls, also monitors the ARCOSsystems and conducts extensive testing on customer systems, providing detailed testing results.

    • Software Quality Assurance I
      • Apr 2013 - Apr 2014

      Conducts testing on customer systems, provides detailed testing results, and monitors the ARCOS systems.

    • Technology Specialist
      • Dec 2011 - May 2013

      Provide technology help to students, staff, and faculty. Provide technology help to students, staff, and faculty.

  • Licking County Educational Service Center
    • 675 Price Rd, Newark, OH, 43055
    • Technology Coordinator
      • Sep 2011 - Feb 2013

      Server maintenance, webpage updates, computer troubleshooting, professional development. Server maintenance, webpage updates, computer troubleshooting, professional development.

    • Technology Coordinator
      • 2007 - 2010

      Managing all day to day technology operations. Responsibilities include: laptop repair, webpage updates, computer troubleshooting, server setup and maintenance, network infrastructure setup and maintenance, staff professional development. Managing all day to day technology operations. Responsibilities include: laptop repair, webpage updates, computer troubleshooting, server setup and maintenance, network infrastructure setup and maintenance, staff professional development.

    • Technology Coordinator (Primary Grade Levels)
      • Jan 2005 - May 2007

      • Overseeing day to day operation of all computer and network functions. Aided staff with questions about classroom learning projects. Duties include: computer and laptop troubleshooting, imaging all computers every summer, server maintenance, network maintenance, user account maintenance, student computer help. • Overseeing day to day operation of all computer and network functions. Aided staff with questions about classroom learning projects. Duties include: computer and laptop troubleshooting, imaging all computers every summer, server maintenance, network maintenance, user account maintenance, student computer help.

Education

  • Granville High School
    2000 - 2004

Community

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