Experience

Guest Supply

• United States
• Hospitality
• 400 - 500 Employee

• Manager, Operations

  • Jan 2022 - 2 years

  Garland, Texas, United States *Manage the daily workload, safety, and KPI’s of all warehouse colleagues. *Review/set priorities to ensure orders are correct and complete to ensure exemplary customer service. *Manage the proper manufacturing, shipping, order selection, purchase, and utilization of company assets. *History of developing individuals and teams up to 300 colleagues *Have a vast knowledge of organizational and project management, including the ability to plan, prioritize and execute multiple… Show more *Manage the daily workload, safety, and KPI’s of all warehouse colleagues. *Review/set priorities to ensure orders are correct and complete to ensure exemplary customer service. *Manage the proper manufacturing, shipping, order selection, purchase, and utilization of company assets. *History of developing individuals and teams up to 300 colleagues *Have a vast knowledge of organizational and project management, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously. *Foster cohesiveness between all operating departments as to the disposition and balance of work. *Strong understanding of financial concepts (Including pricing and forecasting), as well as P&L statements Show less



Summit Electric Supply

• United States
• Wholesale
• 300 - 400 Employee

• Warehouse Manager

  • Apr 2019 - Jan 2022

  Irving, Texas, United States *Provided leadership in the DC to optimize productivity, and quality, while reducing expenses. *Planned vehicle procurement, driver management, route schedules, and maintenance on company trucks. *Maintained all records of truck inspections and registrations, while ensuring compliance with all DOT, local, and State regulations. *Handled all DC Inquiry portals that address short-ships, must-ships, and customer shipping errors. *Managed communication off all direct traffic and open… Show more *Provided leadership in the DC to optimize productivity, and quality, while reducing expenses. *Planned vehicle procurement, driver management, route schedules, and maintenance on company trucks. *Maintained all records of truck inspections and registrations, while ensuring compliance with all DOT, local, and State regulations. *Handled all DC Inquiry portals that address short-ships, must-ships, and customer shipping errors. *Managed communication off all direct traffic and open order portals to avoid customer failure. *Managed KPI’s of Associates (8-line items per hour with a 99.85% accuracy rate) *Implemented and maintained 5S, lean initiatives and culture. *Balanced staff for all operational areas in order to maximize assets and resources. *Performed statistical analysis, as it relates to performance measurements, and took appropriate action *Protected the assets of the Distribution Center to include inventory, people, equipment and systems. *Ensured that all service standards, as they relate to order processing are met. This includes order management, picking, packing and replenishments. *Worked with LTL/3PL/FTL carriers along with the transportation department to resolve any discrepancies/issues. *Recommend and implement programs with cost improvements towards lower operating costs, (productivity, safety, supplies, etc.) *Recruitment of new employees to include selection, orientation and training on procedures, forklifts, and any other training deemed necessary for that specific position. *Coordinated the Vendor Managed Inventory (VMI) program for Summit & our customer, MPS, ensuring effective implementation and quality processes for unique, customer specific, service. *Maintained orders, while providing timely follow-up on technical inquiries, reports, and provided input on inventory management. *Performed the appropriate SAP functions to ensure the warehouse projects are picked and processed accurately. Show less



Wesco

• United States
• Wholesale
• 700 & Above Employee

• Warehouse Operations Manager

  • Feb 2017 - Apr 2019

  Irving, Texas *Provided leadership in the D.C. to optimize service, productivity, and quality while reducing expenses. *Balanced staff for all operational areas in order to maximize assets and resources to achieve goals. *Ensured that all procedures are observed, implemented, and enforced. *Protected the assets of the Distribution Center to include inventory, people, equipment and systems. *Fostered cohesiveness between all operating departments *Maintained attendance and counseling records to… Show more *Provided leadership in the D.C. to optimize service, productivity, and quality while reducing expenses. *Balanced staff for all operational areas in order to maximize assets and resources to achieve goals. *Ensured that all procedures are observed, implemented, and enforced. *Protected the assets of the Distribution Center to include inventory, people, equipment and systems. *Fostered cohesiveness between all operating departments *Maintained attendance and counseling records to comply with established policies. *Ensured that all service standards, as they relate to order processing are met. *Recommend and implement programs with cost improvements towards lower operating costs. *Recruitment of new employees to include selection, orientation and training. Show less



US Army

• Joint Fires Observer Manager 3rd Brigade First Cavalry Division

  • Apr 2010 - Jun 2013

  Fort Hood, Texas There are two main duties associated with Fire Support Teams according to general military doctrine and the U.S. Army Technique Publication (ATP) 3-09.30. Primary responsibilities of FiSTs are to "bring all means of indirect fire in support of the Maneuver Commander." This includes all Indirect Fire(IDF) Assets (Artillery, Mortars, Naval Gunfire, close combat attack (rotary wing), and close-air-support [CAS]). Secondary duties consist of communicating battlefield intelligence such as enemy… Show more There are two main duties associated with Fire Support Teams according to general military doctrine and the U.S. Army Technique Publication (ATP) 3-09.30. Primary responsibilities of FiSTs are to "bring all means of indirect fire in support of the Maneuver Commander." This includes all Indirect Fire(IDF) Assets (Artillery, Mortars, Naval Gunfire, close combat attack (rotary wing), and close-air-support [CAS]). Secondary duties consist of communicating battlefield intelligence such as enemy locations, strength, and activities to Command. COLT(all FiST) and LRS(mixed FiST-Cav Scout-Pathfinders) are brigade-level reconnaissance assets. We are also assigned to Special Forces and Special Operations Units as terminal controllers and Fire Support Non Commissioned Officers. Show less



10th Mountain Division/US Army

• Joint Fires Observer

  • Jun 2007 - Apr 2010

  Fort Drum, New York



United States Army

• Combat Engineer

  • May 1990 - Jun 2007

  Worldwide