Experience

City Girl Coffee Co.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• fractional Chief Operating Officer

  • Jan 2023 - Present



Sustenance Coffee Collective

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Principal

  • Jan 2019 - Present

  Continuing my journey in the coffee industry with Sustenance Coffee LLC. This is the culmination of over two decades of pursuit toward the finest coffee in Minnesota. The burgeoning cafe culture here is contagious, and the operations opportunity at the roastery is inspiring. I couldn’t be more thrilled to now be at the helm of this coffee collective we are creating. Continuing my journey in the coffee industry with Sustenance Coffee LLC. This is the culmination of over two decades of pursuit toward the finest coffee in Minnesota. The burgeoning cafe culture here is contagious, and the operations opportunity at the roastery is inspiring. I couldn’t be more thrilled to now be at the helm of this coffee collective we are creating.



MBH, LLC

• Greater Minneapolis-St. Paul Area

• Chief Executive Officer

  • Nov 2019 - Present



Coffee Coalition for Racial Equity

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Member Board of Directors

  • Nov 2020 - Present



The Fratello Group

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• acting Chief Operating Officer

  • May 2019 - Jul 2019



Caribou Coffee

• United States
• Food and Beverage Services
• 700 & Above Employee

• Sr. Director Coffee Sourcing & Operations

  • Mar 2011 - Jul 2018

  As Head of Coffee managed multiple (all) functions within Coffee Operations teams - Green Coffee Sourcing and Quality, Roastery and Manufacturing, Engineering & Maintenance, Strategic Partnerships and Logistics - including interdepartmental relationships and external partnerships. Full P&L responsibilities for direct labor/material and overhead expenses.Led strategic green coffee sourcing for financially hedged and forward position. Responsible for KPIs, physical inventories, and supply requirements in JIT model. Oversaw coffee cost forecast modeling in conjunction with Accounting for roastery plant consumption and system MRP.Spearheaded maximizing cash flow through NWC improvement via cash conversion cycle. Provided business leadership responsible for operations/supply chain innovations, including establishment of local 3PW, retention of critical/key suppliers through payables models, collaboration with intermediaries, etc.Responsible for strategic approach and AOP for Coffee Operations. Executed through volume forecasting, budgeting requirements, and SIOP. Full adherence to ownership's long-term hedging requirements, while maintaining strategic corporate partnerships.Accountable to ensuring full recovery of all salvageable green coffee (~$15M) as the result of Superstorm Sandy in NY/NJ. Guaranteed complete demand/sales fulfillment on time throughout 2012/13 supply chain crisis. Site visits to the region as it was still considered in disaster recovery.Individually led integration of coffee sourcing/operations & quality in collaboration with Farmer Bros. upon the acquisition of Einstein Noah Restaurant Group (ENRG). Success through partnership with purchasing function and local 3PW coffee commodity warehouse entity in Portland, OR. Personally led ‘Do Good’ corporate social responsibility program as effective head of CSR during 2012-'14 through its total stakeholder approach. Generated significant returns to the culture, brand, and balance sheet. Show less

• Director of Coffee Operations

  • Mar 2004 - Mar 2011

  Led the Roastery Plant relocation together with Vice President of Supply Chain in the most significant CAPEX project in Caribou’s history. Delivered innovative manufacturing operations for an optimized supply chain focused on People, Quality, Cost, and Throughput to meet a dynamic demand environment. Directly responsible for the development of Caribou Coffee Company’s coffee program, physical roasting plant, and finished product. Prioritized team building to deliver on meeting business metric goals at a fast-growing coffee and retailing company. Accustomed to leading through accelerated volume growth expectations. Show less

• Sr. Manager of Coffee Manufacturing

  • Mar 1999 - Mar 2004

  Provided gap analysis and implemented manufacturing module for Caribou's first ERP application - Great Plains. Assisted in the installation and commissioning of latest technology vertical form, fill, and seal (VFFS) equipment to be competitive in the prepackaged flexible packaging space for both grocery and integrated retail stores. Oversaw the annual recertification and led internal audit of Caribou's organic certification compliances. Led operations initiative to relocate fractional packaging from outsourced vendor to internal fulfillment. Show less

• Roastery Supervisor and Technician Experience

  • Aug 1995 - Mar 1999

  Responsible for the development, implementation, and maintenance of Caribou's standard roasted coffee flavor profile. Developed longstanding brands such as Daybreak Morning and Fireside Evening blends, which are still mainstays of Caribou’s coffee line offering. Promoted to roastery supervisory position 1998. Oversaw the development of production line to support nationwide launch into Target retail stores.

• Store Manager and Retailing Experience

  • Aug 1994 - Aug 1995

  Started legacy career at Caribou Coffee as a barista in Caribou's inaugural store. Developed through the ranks to be appointed Store Manager spring 1995.



Grounds for Health

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Member of Board of Directors

  • May 2015 - Jul 2017

  Mission: Reduce cervical cancer among women in developing countries. Vision: A world in which all women are protected from the threat of cervical cancer by timely and high-quality prevention services. Identity: We are a mission-driven, international non-profit organization, born out of and with enduring ties to the coffee industry and focused on increasing coverage of cervical cancer prevention services. Mission: Reduce cervical cancer among women in developing countries. Vision: A world in which all women are protected from the threat of cervical cancer by timely and high-quality prevention services. Identity: We are a mission-driven, international non-profit organization, born out of and with enduring ties to the coffee industry and focused on increasing coverage of cervical cancer prevention services.