Experience

Five Rivers IT Inc.

• United States
• Computer Networking Products
• 1 - 100 Employee

• Director Of Operations

  • Apr 2021 - Present

  Manage and lead the entire service delivery organization• Evaluate and implement tools and processes to drive efficiencies• Create reports and service metrics to evaluate team and individual performance• Perform risk management to minimize operational risks• Assist sales team with scoping proposals• Work closely with executive management in defining and delivering overall business growth• Ensure that all projects are delivered on time, within the scope, and within budget• Conduct calls with internal and client stakeholders as needed• Coordinate internal resources and third parties/vendors/customers as needed



Corporate Technologies LLC

• United States
• Information Technology & Services
• 100 - 200 Employee

• Outside IT Service Representitive

  • Apr 2009 - Present

• Operations Manager

  • Dec 2014 - Apr 2021

• Account Manager

  • Jul 2011 - Apr 2021

• Account Executive

  • Apr 2009 - Jul 2011



Manhattan Professional Group

• Small Business Advisor

  • Nov 2007 - Nov 2008

• Small Business Advisor and Bookkeeping Specialist

  • Nov 2007 - Nov 2008



Academic Direct LLC

• Operations Manager

  • Nov 2006 - Dec 2007



Academic Direct

• Operations and Sales Manager

  • Nov 2006 - Dec 2007



Educational Direct LLC

• Various Positions

  • May 2005 - Nov 2006



Educational Direct

• Senior Loan Specialist

  • May 2005 - Nov 2006



North Jersey Media Group

• United States
• Book and Periodical Publishing
• 200 - 300 Employee

• Account Executive

  • May 2004 - May 2005

• Account Executive

  • Apr 2004 - May 2005