Brett K. MacKenzie, ITIL®4

Account Executive - Majors at CDW ServiceNow Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha, US
Languages
  • French -

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive - Majors
      • Jan 2023 - Present

      IT Service Management and digital workflow platforms are rapidly becoming a cornerstone of IT. As a ServiceNow® Elite Partner and the 2021 Global Elite Segment Partner of the Year — with a leading CSAT score of 4.6 or above (out of 5) — CDW helps you optimize the value of your ServiceNow® investment and streamline IT operations across your organization. With full-stack expertise, CDW helps you design, orchestrate and manage technologies that drive business success. IT Service Management and digital workflow platforms are rapidly becoming a cornerstone of IT. As a ServiceNow® Elite Partner and the 2021 Global Elite Segment Partner of the Year — with a leading CSAT score of 4.6 or above (out of 5) — CDW helps you optimize the value of your ServiceNow® investment and streamline IT operations across your organization. With full-stack expertise, CDW helps you design, orchestrate and manage technologies that drive business success.

    • Germany
    • Software Development
    • 200 - 300 Employee
    • Sr. Sales Executive
      • Apr 2022 - Jan 2023

      The requirements for digital work have fundamentally changed. Employees decide for themselves when, where, and with which devices they are productive. That's why they expect services on demand at the push of a button. It sounds complex, but it's not. With Matrix42, your IT orchestrates all endpoints, applications, and services in one solution. The requirements for digital work have fundamentally changed. Employees decide for themselves when, where, and with which devices they are productive. That's why they expect services on demand at the push of a button. It sounds complex, but it's not. With Matrix42, your IT orchestrates all endpoints, applications, and services in one solution.

    • Software Development
    • 1 - 100 Employee
    • Territory Account Manager
      • Dec 2019 - Apr 2022

      Flycast Partners provides IT Service Management consulting and implementation services to organizations across North America. Our clients remain ahead of the curve on technology adoption while maintaining the rock-solid principles of ITIL in practical, focused projects. Flycast Partners provides IT Service Management consulting and implementation services to organizations across North America. Our clients remain ahead of the curve on technology adoption while maintaining the rock-solid principles of ITIL in practical, focused projects.

    • IT Services and IT Consulting
    • IT Services Consultant
      • Aug 2017 - Dec 2019

      All Covered is an industry leading Managed IT Service provider focused on proactively Securing & Protecting our clients technology; to align with their business strategy. We simplify and cost efficiently handle all of your technology needs to let you focus on your core business. - Application Development Services - Salesforce Integrators - SharePoint - SQL Services - Penetration Testing - HIPPA Compliance Services - Hosted Voice Services / Phone Systems - 24x7… Show more All Covered is an industry leading Managed IT Service provider focused on proactively Securing & Protecting our clients technology; to align with their business strategy. We simplify and cost efficiently handle all of your technology needs to let you focus on your core business. - Application Development Services - Salesforce Integrators - SharePoint - SQL Services - Penetration Testing - HIPPA Compliance Services - Hosted Voice Services / Phone Systems - 24x7 Help Desk Services - Cloud Servers - Include Standard Backup w/14 Day Retention Show less All Covered is an industry leading Managed IT Service provider focused on proactively Securing & Protecting our clients technology; to align with their business strategy. We simplify and cost efficiently handle all of your technology needs to let you focus on your core business. - Application Development Services - Salesforce Integrators - SharePoint - SQL Services - Penetration Testing - HIPPA Compliance Services - Hosted Voice Services / Phone Systems - 24x7… Show more All Covered is an industry leading Managed IT Service provider focused on proactively Securing & Protecting our clients technology; to align with their business strategy. We simplify and cost efficiently handle all of your technology needs to let you focus on your core business. - Application Development Services - Salesforce Integrators - SharePoint - SQL Services - Penetration Testing - HIPPA Compliance Services - Hosted Voice Services / Phone Systems - 24x7 Help Desk Services - Cloud Servers - Include Standard Backup w/14 Day Retention Show less

    • United States
    • Enterprise Account Executive - North Central District
      • May 2016 - Aug 2017

      Zones is a global provider of comprehensive IT Solutions. We are a single source provider of Software Licensing, IT Hardware, Professional Services & Cloud Solutions. Zones is a Minority Owned Enterprise, certified by the NMSDC. We partner with our customers to bring together best in class solutions that enable our clients to either make money, save money or mitigate their risk. With our very mature Global Platform, we can simplify your procurement processes all over the… Show more Zones is a global provider of comprehensive IT Solutions. We are a single source provider of Software Licensing, IT Hardware, Professional Services & Cloud Solutions. Zones is a Minority Owned Enterprise, certified by the NMSDC. We partner with our customers to bring together best in class solutions that enable our clients to either make money, save money or mitigate their risk. With our very mature Global Platform, we can simplify your procurement processes all over the world. Currently, we can fulfill in 80 countries, accept 20 different currencies and can communicate in over 12 languages. Feel free to contact me, anytime. (402) 208.1838 Show less Zones is a global provider of comprehensive IT Solutions. We are a single source provider of Software Licensing, IT Hardware, Professional Services & Cloud Solutions. Zones is a Minority Owned Enterprise, certified by the NMSDC. We partner with our customers to bring together best in class solutions that enable our clients to either make money, save money or mitigate their risk. With our very mature Global Platform, we can simplify your procurement processes all over the… Show more Zones is a global provider of comprehensive IT Solutions. We are a single source provider of Software Licensing, IT Hardware, Professional Services & Cloud Solutions. Zones is a Minority Owned Enterprise, certified by the NMSDC. We partner with our customers to bring together best in class solutions that enable our clients to either make money, save money or mitigate their risk. With our very mature Global Platform, we can simplify your procurement processes all over the world. Currently, we can fulfill in 80 countries, accept 20 different currencies and can communicate in over 12 languages. Feel free to contact me, anytime. (402) 208.1838 Show less

    • Software Development
    • Visio Solution Sales Professional
      • Feb 2015 - May 2016

      Visio Pro for Office 365 Evangelist - Consultant to the Enterprise Customers in Microsoft's North Central District. My role is to Educate and Consult with customers on utilizing the Visio application to it's full potential. Business Process Improvement, Six Sigma and/or Lean Methodologies can leverage Visio as a tool to assist with increasing productivity & eliminating waste. Ultimately, Visio can help increase your organizations' customer satisfaction. Visio Pro for Office 365 Evangelist - Consultant to the Enterprise Customers in Microsoft's North Central District. My role is to Educate and Consult with customers on utilizing the Visio application to it's full potential. Business Process Improvement, Six Sigma and/or Lean Methodologies can leverage Visio as a tool to assist with increasing productivity & eliminating waste. Ultimately, Visio can help increase your organizations' customer satisfaction.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Consultant - SMB
      • Dec 2013 - Feb 2015

      I Consult with Small to Medium sized businesses to REDUCE IT costs and STRESS while maintaining a competitive advantage. We can help you proactively manage your IT Infrastructure, provide Help Desk Support and provide TRUE BUSINESS CONTINUITY SOLUTIONS, not just backup.... Need someone to help you strategically plan for the future? - Consult with small and medium businesses about their IT needs ranging from Help Desk solutions, Hardware Acquisitions, Software Licensing… Show more I Consult with Small to Medium sized businesses to REDUCE IT costs and STRESS while maintaining a competitive advantage. We can help you proactively manage your IT Infrastructure, provide Help Desk Support and provide TRUE BUSINESS CONTINUITY SOLUTIONS, not just backup.... Need someone to help you strategically plan for the future? - Consult with small and medium businesses about their IT needs ranging from Help Desk solutions, Hardware Acquisitions, Software Licensing Procurement, Network Infrastructure Management - Partner with multiple sales reps as a technology resource - Help establish business continuity solutions for the small to medium business Show less I Consult with Small to Medium sized businesses to REDUCE IT costs and STRESS while maintaining a competitive advantage. We can help you proactively manage your IT Infrastructure, provide Help Desk Support and provide TRUE BUSINESS CONTINUITY SOLUTIONS, not just backup.... Need someone to help you strategically plan for the future? - Consult with small and medium businesses about their IT needs ranging from Help Desk solutions, Hardware Acquisitions, Software Licensing… Show more I Consult with Small to Medium sized businesses to REDUCE IT costs and STRESS while maintaining a competitive advantage. We can help you proactively manage your IT Infrastructure, provide Help Desk Support and provide TRUE BUSINESS CONTINUITY SOLUTIONS, not just backup.... Need someone to help you strategically plan for the future? - Consult with small and medium businesses about their IT needs ranging from Help Desk solutions, Hardware Acquisitions, Software Licensing Procurement, Network Infrastructure Management - Partner with multiple sales reps as a technology resource - Help establish business continuity solutions for the small to medium business Show less

    • United States
    • Biotechnology
    • 1 - 100 Employee
    • Account Manager
      • Dec 2012 - Oct 2013

      World Class Storage, Software, Security & IT transformation solutions. World Class Storage, Software, Security & IT transformation solutions.

    • Account Executive / Business Development Mgr.
      • Jan 2008 - Dec 2012

      En Pointe Technologies is one of approximately 14 Large Account Resellers / Enterprise Software Advisors. En Pointe delivers very competitive hardware, software licensing and IT services solutions. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with corporations in Mergers &… Show more En Pointe Technologies is one of approximately 14 Large Account Resellers / Enterprise Software Advisors. En Pointe delivers very competitive hardware, software licensing and IT services solutions. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with corporations in Mergers & Acquisitions related to Software Licensing needs and contractual requirements/commitments - Partnered with multiple software publisher and technology manufacturers to grow territory footprint - Sourced and negotiated supplier pricing as needed - Grew En Pointe Technology's Revenue from $0 to over $12 Million per year - Consistently awarded top 3 most profitable and/or most revenue per year for central territory Show less En Pointe Technologies is one of approximately 14 Large Account Resellers / Enterprise Software Advisors. En Pointe delivers very competitive hardware, software licensing and IT services solutions. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with corporations in Mergers &… Show more En Pointe Technologies is one of approximately 14 Large Account Resellers / Enterprise Software Advisors. En Pointe delivers very competitive hardware, software licensing and IT services solutions. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with corporations in Mergers & Acquisitions related to Software Licensing needs and contractual requirements/commitments - Partnered with multiple software publisher and technology manufacturers to grow territory footprint - Sourced and negotiated supplier pricing as needed - Grew En Pointe Technology's Revenue from $0 to over $12 Million per year - Consistently awarded top 3 most profitable and/or most revenue per year for central territory Show less

    • Software Development
    • 1 - 100 Employee
    • Sr. Business Development Manager / Account Executive
      • Oct 2000 - Dec 2007

      Software Plus was a minority owned LAR/ESA that supplied Microsoft, IBM, Adobe, Symantec Software Licensing & Volume Licensing contracts to the commercial sector. Software Plus also provided IT Hardware & Professional Services. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with… Show more Software Plus was a minority owned LAR/ESA that supplied Microsoft, IBM, Adobe, Symantec Software Licensing & Volume Licensing contracts to the commercial sector. Software Plus also provided IT Hardware & Professional Services. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with corporations in Mergers & Acquisitions related to Software Licensing needs and contractual requirements/commitments - Partnered with multiple software publisher and technology manufacturers to grow territory footprint - Cold called to initiate and grow business in NE territory - Sourced and negotiated supplier pricing as needed - Grew Software Plus recurring revenue to well over $6 Million per year - Attained growth of over 500% - Consistently top 5% in highest profitability Show less Software Plus was a minority owned LAR/ESA that supplied Microsoft, IBM, Adobe, Symantec Software Licensing & Volume Licensing contracts to the commercial sector. Software Plus also provided IT Hardware & Professional Services. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with… Show more Software Plus was a minority owned LAR/ESA that supplied Microsoft, IBM, Adobe, Symantec Software Licensing & Volume Licensing contracts to the commercial sector. Software Plus also provided IT Hardware & Professional Services. - Consulted with corporations about their Software Licensing needs - Assisted customers with their Vendor & Publisher Negotiations & Pricing - Assisted customers with their Software Asset Management practices, policies and procedures - Consulted with corporations in Mergers & Acquisitions related to Software Licensing needs and contractual requirements/commitments - Partnered with multiple software publisher and technology manufacturers to grow territory footprint - Cold called to initiate and grow business in NE territory - Sourced and negotiated supplier pricing as needed - Grew Software Plus recurring revenue to well over $6 Million per year - Attained growth of over 500% - Consistently top 5% in highest profitability Show less

    • Biotechnology Research
    • 700 & Above Employee
    • Second Level - Desktop Support Specialist
      • Oct 1999 - Oct 2000

      Provided Deskside Technical Support for HP/Agilent Employees Provided Phone Support for HP/Agilent Employees Troubleshot Technical issues and problems with hundreds of applications. Rebuilt - Re-imaged PC's & Laptops Provided Deskside Technical Support for HP/Agilent Employees Provided Phone Support for HP/Agilent Employees Troubleshot Technical issues and problems with hundreds of applications. Rebuilt - Re-imaged PC's & Laptops

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive
      • Apr 1998 - Oct 1999

      Cold Called - New Business Opportunities Managed existing accounts Built IT solution proposals, from cabling, PC/Server Sales, Integration and Break/Fix Maintenance contracts. Managed Tech Assist @ the U of A which included: Managing approximately a dozen technicans Managing all aspects of Sales & Customer Service Responsible for Procurement of Tech Assist Inventory Cold Called - New Business Opportunities Managed existing accounts Built IT solution proposals, from cabling, PC/Server Sales, Integration and Break/Fix Maintenance contracts. Managed Tech Assist @ the U of A which included: Managing approximately a dozen technicans Managing all aspects of Sales & Customer Service Responsible for Procurement of Tech Assist Inventory

Education

  • Metropolitan Community College
    2000 - 2003

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