Experience

Keystar

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Jun 2022 - Present

  Key West, Florida, United States



Hayat Brown LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Quality Manager

  • Nov 2020 - May 2022

  Washington DC-Baltimore Area Quality Manager responsible for the development and implementation of the quality management systems plan for all WMATA. Perform quality assurance and in process audits on the deployment of Stakeholder and shareholder supplied products and services. Responsible for the internal management, function, and partnering with other departments to provide an objective review. Works with Metro senior management to assess the safety and security of all departments within WMATA organization. Provides… Show more Quality Manager responsible for the development and implementation of the quality management systems plan for all WMATA. Perform quality assurance and in process audits on the deployment of Stakeholder and shareholder supplied products and services. Responsible for the internal management, function, and partnering with other departments to provide an objective review. Works with Metro senior management to assess the safety and security of all departments within WMATA organization. Provides objective review of WMATA’s operational processes and assets, promoting the implementation of internal corrective and preventative actions that drive compliance with internal and external regulatory requirements, furthering quality improvement initiatives that are data driven and results-centric with the objective of safeguarding the mission success of the agency while enhancing the customer experience. Show less



Power Home Remodeling

• United States
• Consumer Services
• 700 & Above Employee

• Project Manager

  • May 2017 - Nov 2020

  Greenbelt, Maryland Managed $90M in installed projects annually. Mentored and coached 75 crew members and employees in the field, resulting in greater productivity. Knowledge of Quality Management Systems, project management and problem resolution. Provide internal training for QMS functions including organizational training and subject matter expertise for QMS compliance and process improvements. Develop and implement system improvements to maintain process excellence through Measurement & Analysis. Develop and… Show more Managed $90M in installed projects annually. Mentored and coached 75 crew members and employees in the field, resulting in greater productivity. Knowledge of Quality Management Systems, project management and problem resolution. Provide internal training for QMS functions including organizational training and subject matter expertise for QMS compliance and process improvements. Develop and implement system improvements to maintain process excellence through Measurement & Analysis. Develop and document procedures and action plans to define new systems and continually improve existing systems. Provide leadership and guidance to ensure leading edge business practices are defined and implemented. Support QMS Manager by driving QMS initiatives and leading teams. Specialized in one call close sales environment. Lead and was responsible for a 6–8-person team that, produces 10-12 million a year in sales revenue. Ranked as number 1 sale mentor team out of 108 teams, in 2018 and 2019. Participated in Women’s Initiative and Cultural, Diversity, & Inclusion initiatives. Million Dollar Rep award in first full year wit company. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Business Development Manager

  • Jan 2015 - Apr 2017

  Annapolis, MD, Bethesda, MD, Georgetown, DC Introduces Apple solutions, technology, and services to new & existing customers. Meets with clients to understand IT structure, workflow, and growth strategy. Advises on what Apple technology, deployment strategies, third party services & solutions to implement. Works to build strong relationships with ongoing training, events, & scalable procurement options. Managed and developed over 100 active customer relationships Worked with customers to plan and execute unique Apple-based solutions and… Show more Introduces Apple solutions, technology, and services to new & existing customers. Meets with clients to understand IT structure, workflow, and growth strategy. Advises on what Apple technology, deployment strategies, third party services & solutions to implement. Works to build strong relationships with ongoing training, events, & scalable procurement options. Managed and developed over 100 active customer relationships Worked with customers to plan and execute unique Apple-based solutions and innovations Responsible for the development, planning, and execution of training for a store team of 100 people. Identified, trained, and led a small team of mentors to actively develop the staff. Assisted with the preparation of personnel and facilities for two new store locations. Technical Skills POS Solutions: Revel POS, ShopKeep POS, & Square POS CRM Solutions: Engage CRM (based on SAP platform), 17 Hats CRM, & Sugar CRM Database / Forms: Filemaker, Mobiliforms, & BinTinCan Management & Deployment: JAMF Pro & JAMF Now, Profile Manager (OSX/iOS), Remote Desktop, TeamViewer, & Logmein Data Services: Box, Dropbox, Google Apps for Work, Office 365, & iCloud Software: Microsoft Office, Adobe Creative Suite, iWork, & Final Cut OS: Mac OSX, OSX Server, IOS, Windows 10 Show less



Chenega Manufacturing Services

• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Project Manager

  • Jul 2011 - Apr 2015

  Assymetric Warfare Group Ft. Meade, MD Direct project management initiatives from conceptualization through development, implementation, and management. Partner with key stakeholders to identify and execute cross-functional goals. Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources. Draft and present project proposals. Negotiate pricing, timelines, services, and terms with vendors. Manage internal and external contractors and staff throughout project life cycle. Create progress reports and monitor… Show more Direct project management initiatives from conceptualization through development, implementation, and management. Partner with key stakeholders to identify and execute cross-functional goals. Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources. Draft and present project proposals. Negotiate pricing, timelines, services, and terms with vendors. Manage internal and external contractors and staff throughout project life cycle. Create progress reports and monitor program data to assess efficiency. Built strong, lasting relationships and strategic partnerships through exceptional client service; serve as primary point of contact for client communication. Show less



U.S. National Archives and Records Administration

• United States
• Government Administration
• 700 & Above Employee

• Technical Writer

  • Jun 2006 - Jul 2011

  Adelphi, MD Provide necessary operation measures for cataloging, referral services. Took necessary proceedings for transforming newspaper clippings and other various documents into microfilms. Handled priceless documents and microfilms on a day-to-day basis. Conferred with Archivists, senior personnel, subcontractors, and vendors to establish technical specifications and determine subject material to be developed for publication. Collaborated with Office of Presidential Libraries to strengthen content in… Show more Provide necessary operation measures for cataloging, referral services. Took necessary proceedings for transforming newspaper clippings and other various documents into microfilms. Handled priceless documents and microfilms on a day-to-day basis. Conferred with Archivists, senior personnel, subcontractors, and vendors to establish technical specifications and determine subject material to be developed for publication. Collaborated with Office of Presidential Libraries to strengthen content in technical proposals, company manuals, employee forms, and contract deliverables. Revised government documents upon contract award within Government & commercial clients' stringent requirements. Completed writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Created drawings, sketches, diagrams, charts, and utilized information mapping to illustrate material and increase end user's understanding of material. Show less