Health And Safety Officer

• Jun 2020 - Present

Health And Safety Consultant looking for new opportunities

• Mar 2020 - Jun 2020

Health And Safety Consultant

• Oct 2019 - Mar 2020

Health Safety Environment Coordinator

• Sep 2018 - Aug 2019

Health Safety Environment Coordinator (trainee)

• Jan 2017 - Sep 2018

Quality Assessor

• Sep 2015 - Jan 2017

Office Manager

• Jan 2015 - Jun 2015

Accounting and customer invoicing utilising Quickbooks; Finance Management for the procurement of stock; Managing and motivating a team to ensure efficiency and service level agreements met; Customer acquisition and management via multi communication channels; Ensuring health and safety issues maintained to a very high standard; Responding to customer complaints and comments; Analysing sales figures; Accounting and customer invoicing utilising Quickbooks; Finance Management for the procurement of stock; Managing and motivating a team to ensure efficiency and service level agreements met; Customer acquisition and management via multi communication channels; Ensuring health and safety issues maintained to a very high standard; Responding to customer complaints and comments; Analysing sales figures;

Senior Service Branch Officer

• Dec 2013 - Jan 2015

Sales And Service Manager

• Jun 2005 - Nov 2014

Managing and motivating a team to increase sales and ensure efficiency; Analysing sales figures and KPI’s; Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development; Ensuring standards for quality, customer service and health and safety are met; Resolving health and safety and security issues; Responding to customer complaints and comments; Utilising CRM tools to… Show more Managing and motivating a team to increase sales and ensure efficiency; Analysing sales figures and KPI’s; Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development; Ensuring standards for quality, customer service and health and safety are met; Resolving health and safety and security issues; Responding to customer complaints and comments; Utilising CRM tools to fulfil customers’ needs Organising special promotions, displays and events; Attending and chairing meetings; Updating colleagues on business performance, new initiatives and other pertinent issues; Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; Maintaining awareness of market trends in the industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;