Brett Bertok

Lead Housing Navigator at Colorado Coalition for the Homeless
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Contact Information
us****@****om
(386) 825-5501
Location
Golden, Colorado, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Lead Housing Navigator
      • Oct 2022 - Present

      • Identifies affordable housing units, develop and maintains positive relationships with local property owners and landlords. • Conducts and/or assists with housing searches, housing orientations, HQS inspections/lease ups. • Assists participants with completing housing applications and program intake paperwork. • Demonstrates competency in all data base systems. • Serves as a liaison between landlord/property owners, community members, and service providers to help facilitate ongoing supportive services. • Consults regularly with supervisor regarding training needs, operational issues surrounding intakes, and programmatic needs. • Networks with community agencies, especially homeless services and employment service providers, for the purpose of coordination, and/or development of services. • Assists in linking clients to necessary community support services. • Outreaches clients in community to ensure documentation is gathered in timely manner. • Responsible for the fidelity of the data entered into internal and external reporting systems and tracking tools. • Understands contractual requirements on the projects they work and collaborates with Program Manager to ensure intake operations are meeting all project targets. • Identifies goals and strategies to better conduct integrated-care intake procedures, better serving the needs of homeless individuals. • Partners with Program Manager to complete data delivery to the City of Denver, MDHI, and other investors and community partners. • Provides reports and updates to CCH Leadership as requested. • Ensures all verification paperwork is completed as required by law and/or funding sources. • Provides crisis intervention as required and in collaboration with clinical staff and community partners. • Meets all requirements for record keeping and usage of software systems. • Ensures smooth transition of client to ongoing clinical and/or case management services. Show less

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Partner Support Representative
      • May 2022 - Sep 2022

      • Respond to all agency complaints, suggestions and requests in a timely and respectful manner • Provide excellent customer service and communicate effectively with a wide range of constituents • Update CERES database and partner files daily with current member agency information. • Facilitate new shopper orientation twice a month including coordinating attendance, updating presentation materials and leading the orientation session over Zoom. • Cover the order window as needed including organizing invoices, processing and releasing agency orders, and accepting payments • Schedule and conduct partner reviews throughout FBR's service area to ensure compliance with agency agreement. • Create and maintain monthly delivery manifest and address issues with delivery orders • Set up new agency files and inactivate non-compliant or no activity agencies, includes updating CERES and archiving agency files • Create and distribute e-blast/newsletter to partner agencies • Help partner agencies and new shoppers navigate Agency Express • Coordinate product recall information with FBR inventory staff and communicate to partner agencies Show less

  • Spanish Lake Community Development Corporation
    • Spanish Lake, Missouri, United States
    • Student Intern
      • Jan 2022 - May 2022

      • Created and executed a marketing strategy for Give STL Day 2022. • Worked alongside two grant writing consultants from A Village For Good to bolster current and future funding efforts. • Reviewed and made revisions to a capacity-building grant proposal for the Building Healthy Places Network. • Collected and analyzed demographic data from the U.S. Census Bureau. • Created two surveys to gauge the interests of Spanish Lake business owners as well as SLCDC's board of directors. • Participated in monthly board meetings. • Collected resources on board structure and fundraising practices. • Attended a virtual site visit for the Spirit of St. Louis Women's Fund. • Established connections with new partner organizations and strengthen ties with preexisting partners. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant
      • Aug 2021 - May 2022

      • Co-advised a student leadership council of five students, with direct oversight of two undergraduate students. Provided advisees with individualized support/feedback and positive encouragement. • Coordinated a monthly, lunchtime speaker series for student leaders. Reserved space, ordered catering, communicated with student, faculty, and staff speakers, assisted day of, and assessed attendee satisfaction. • Assisted in the planning and execution of large- and small-scale events including a regional leadership summit, a student organization orientation, and an awards ceremony. Events ranged in attendance from four students to four hundred and took place in both in-person and virtual formats. • Created emails, flyers, and Instagram posts to encourage student involvement. • Revised the curriculum and implemented an eight-week emerging leader program during the fall semester with six students successfully completing the program. Created an evaluation report to assess student growth in relation to learning objectives and leadership competencies. • Served on an internal antiracism/antibias team during the fall semester. Coded feedback on the overall culture of the office and facilitated multiple staff-wide conversations about accountability. Show less

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Recycling Ambassador
      • Sep 2019 - Jul 2021

      • Provided waste collection and diversion services at numerous special events and outdoor festivals. • Ensured the successful application of the Recycling On the Go model as tailored for each specific event to achieve maximum waste diversion. • Provided waste collection and diversion services at numerous special events and outdoor festivals. • Ensured the successful application of the Recycling On the Go model as tailored for each specific event to achieve maximum waste diversion.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Urban Planning Intern
      • Jul 2020 - Aug 2020

      • Photographed 44 historic landmarks and 500+ properties throughout three historic districts. • Organized all photographs by address in Windows File Explorer. • Reviewed commercial and residential design guidelines as well as a historic preservation ordinance. • Attended several committee meetings to better understand the role of an urban planner. • Photographed 44 historic landmarks and 500+ properties throughout three historic districts. • Organized all photographs by address in Windows File Explorer. • Reviewed commercial and residential design guidelines as well as a historic preservation ordinance. • Attended several committee meetings to better understand the role of an urban planner.

    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Security Officer (Flex)
      • May 2020 - Aug 2020

      • Provided security services at a wide variety of client sites across the northwest suburbs of Chicago. • Provided security services at a wide variety of client sites across the northwest suburbs of Chicago.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Before and After School Counselor/Summer Camp Counselor/Site Coordinator
      • Oct 2015 - Jul 2019

      • Developed games and leisure activities for 60+ participants alongside fellow counselors in an efficient and enjoyable teammate environment. • Communicated general updates and concerns with parents including any disciplinary actions that were taken and any behavioral issues that needed to be further addressed. • Enforced operational procedures, educated participants about rules and regulations to provide a safe and positive environment. • Assisted developmentally challenged children to meet behavioral expectations and worked to create an inclusive program environment. Show less

    • United States
    • Entertainment Providers
    • 300 - 400 Employee
    • Trumpeter
      • Dec 2015 - Jan 2019

      •Ensured guest satisfaction by greeting upon arrival, answering questions, and directing to different locations and attractions. •Worked to keep the show on schedule by setting up the stage in a timely manner, assisting with actors’ concerns, and resolving any conflicts that arose. •Trained new trumpeters on-site by demonstrating all show procedures during an active shift. •Ensured guest satisfaction by greeting upon arrival, answering questions, and directing to different locations and attractions. •Worked to keep the show on schedule by setting up the stage in a timely manner, assisting with actors’ concerns, and resolving any conflicts that arose. •Trained new trumpeters on-site by demonstrating all show procedures during an active shift.

Education

  • Southern Illinois University Edwardsville
    Bachelor of Arts - BA, Geography
    2019 - 2020
  • Université Laval
    French Immersion (Study Abroad)
    2019 - 2019
  • Harper College
    Associate of Science - AS
    2017 - 2018
  • Harper College
    Associate of Arts - AA
    2017 - 2018
  • Southern Illinois University Edwardsville
    Master of Science - MS, Geography
    2020 -

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