Experience

cocoNFT

• Canada
• Software Development
• 1 - 100 Employee

• Customer Support Specialist

  • Mar 2022 - Present

  -Respond to customer issues, presenting alternative solutions. -Working with HelpScout -Respond to customer issues, presenting alternative solutions. -Working with HelpScout



T & D Designs

• United Kingdom

• • Mar 2015 - Jun 2019

  -Managed & designed over 100 projects for customers such as Ford, Land Rover, and Chevrolet-Integrated custom car part designs using Catia V5 and SolidWorks-Worked with customers auto cad files to convert to 3D working models

• • Sep 2014 - Mar 2015

  -Reverse engineered final product parts-Worked on a design team with five others-Regularly updated design team on changes to project status, timing, budget, and technical issues

• • May 2012 - Sep 2014

  -Supported design team in the development of 3D car parts, such as fenders, bumpers, and hoods-Self-identified opportunities for learning and growth within the design team-Made powerpoints of design flaws for further inspection

• • Mar 2010 - May 2012

  -Created, printed, and modified drawings in AutoCAD and Catia V5-Interpreted drawing markups and implemented drawing revisions provided by lead designers-Kept track of all office inventory



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Pharmacy Technician

  • Mar 2018 - Nov 2018

  -Ordered, labeled, and counted stock of medications, chemicals, and supplies, and entered inventory data into the computer. -Reduced waste in inventory and improved inventory management -Performed troubleshooting for clients with insurance issues to resolve the problem -Ordered, labeled, and counted stock of medications, chemicals, and supplies, and entered inventory data into the computer. -Reduced waste in inventory and improved inventory management -Performed troubleshooting for clients with insurance issues to resolve the problem


Berson's Lawn Care
• Lawn Care Technician

  • Apr 2004 - Nov 2015