Experience

Bankers Financial Corporation

• United States
• Financial Services
• 100 - 200 Employee

• Vendor Specialist

  • Mar 2014 - Present

  Reaching out to and building relationships with new and existing service providers. Handling claims , complaints , and all around problem solving. Handling escalated customers in a timely manner to ensure the best possible service. Reaching out to and building relationships with new and existing service providers. Handling claims , complaints , and all around problem solving. Handling escalated customers in a timely manner to ensure the best possible service.



The Service Place Inc

• Saint Petersburg FL

• Customer Service and Support Professional

  • 2006 - Mar 2014

  Handle customer inquiries and complaints, building relationships in spite of challenging situations. Show initiative in problem solving and handling consumer issues. Regularly assume managerial responsibilities. Administer structured opening and closing of all work orders whether COD, warranty, or 3rd party. Schedule and organize work orders for technicians daily. Specialize in installation, design issues, and sales of residential A/V equipment. Handle customer inquiries and complaints, building relationships in spite of challenging situations. Show initiative in problem solving and handling consumer issues. Regularly assume managerial responsibilities. Administer structured opening and closing of all work orders whether COD, warranty, or 3rd party. Schedule and organize work orders for technicians daily. Specialize in installation, design issues, and sales of residential A/V equipment.



Tweeter Inc / Sound Advice Inc

• North Palm Beach FL

• Crew Chief

  • 2004 - 2006

  Populated all open work orders and finalized new invoices. Read and interpreted blueprints for upcoming projects. Installed and coordinated any projects that contained 30% or more special order products. Confirmed that all projects were staged and completed. Managed daily verification of labor paid out for all projects. Populated all open work orders and finalized new invoices. Read and interpreted blueprints for upcoming projects. Installed and coordinated any projects that contained 30% or more special order products. Confirmed that all projects were staged and completed. Managed daily verification of labor paid out for all projects.



S.C.T., Inc.

• Franklin Lakes NJ

• CNC Operator / Machinest

  • 2000 - 2003

  Acquired expertise in operating all CNC machinery in facility to handle a wide variety of client projects, including superior orthopedic products, custom cutting, and the manufacture of bone screws. Equipment operated included but was not limited to grinders, lathes, carbide, cutting tools, buffing wheels, and sand blasting equipment. Processed and delivered shipments of parts and tools with lead times described as "the best in the industry". Acquired expertise in operating all CNC machinery in facility to handle a wide variety of client projects, including superior orthopedic products, custom cutting, and the manufacture of bone screws. Equipment operated included but was not limited to grinders, lathes, carbide, cutting tools, buffing wheels, and sand blasting equipment. Processed and delivered shipments of parts and tools with lead times described as "the best in the industry".