Experience

Ace ImageWear

• United States
• Commercial and Industrial Equipment Rental
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2016 - Present

  • Serve as the face of Ace Imagewear to clients by building rapport and uphold company standards • Coordinate and manage 85 accounts by ensuring product deliveries are on time and inventory is correct • Facilitate relationships with clients by negotiating service agreement renewals • Drive and maintain a box truck along an established route every week • Comply with driving and vehicle safety regulations • Serve as the face of Ace Imagewear to clients by building rapport and uphold company standards • Coordinate and manage 85 accounts by ensuring product deliveries are on time and inventory is correct • Facilitate relationships with clients by negotiating service agreement renewals • Drive and maintain a box truck along an established route every week • Comply with driving and vehicle safety regulations



Freidel's lawn and landscaping

• Saint Joseph, Missouri

• Crew leader

  • Oct 2014 - Apr 2016

  • Drive and maintain truck, 16 foot attached trailer, and all lawn care equipment needed for day to day operations • Communicate, transport, and motivate up to 4 crew members securing enough staff to complete given projects • Ensure team is following safety and company guidelines • Work in an indoor and outdoor environment by building retaining walls, laying landscape curbing, build paver patios and sidewalks, and install and maintain irrigation lines • Maintain client expectations by holding each project to the highest level of service Show less



KIRLINS HALLMARK

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Nov 2013 - Oct 2014

  • Ensuring the store meets and exceeds sales and service goals, including customer reward programs, payroll, and customer service reviews • Delivering effective training to over 10 employees on a monthly basis • Maintain store operations by implementing cash management, asset protection, and receiving and transferring deliveries • Successfully execute in-store events • Ensuring the store meets and exceeds sales and service goals, including customer reward programs, payroll, and customer service reviews • Delivering effective training to over 10 employees on a monthly basis • Maintain store operations by implementing cash management, asset protection, and receiving and transferring deliveries • Successfully execute in-store events



Coach house gifts (Hallmark)

• Fort Worth, Texas

• Store Manager

  • Dec 2005 - Nov 2013

  • Directly responsible for the setup, overall operation, and teardown of 3 Halloween Boutique Locations • Recruit, interview, hire, and train all seasonal staff members • Lead the proves in merchandising, sticking, price changes, and reducing damages and defectives • Directly responsible for the setup, overall operation, and teardown of 3 Halloween Boutique Locations • Recruit, interview, hire, and train all seasonal staff members • Lead the proves in merchandising, sticking, price changes, and reducing damages and defectives