Experience

Next Gen Men

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Youth Program Coordinator

  • Jul 2021 - Present



H&M

• Sweden
• Retail
• 700 & Above Employee

• Sales Advisor

  • Oct 2019 - Jul 2021

  • Creating a memorable customer experience by helping customers style wardrobes, find garments and sharing knowledge current trends and H&M promotions.• Conducting full “Customer Rounds” to ensure store's operation standards are met throughout the day and at closing, including securing placement of Best Selling Products “BSPs” with correct presentation and correct pricing. • Working with Visual Managers and Department Managers to ensure availability of all garments by keeping track of backstock and providing recommendations for garment substitutions.• Actively recruiting customers for the company “Hello Member” loyalty program by finding creative solutions including strategic signage, welcoming customers at the door, and opportunities at the cash register.• Planning an order of operations for the day by prioritizing running returns, garment caring, and looking for replenishment opportunities with consideration to daily sales targets and staffing levels.



Japan Exchange and Teaching Program(me) (JET)

• International Affairs
• 700 & Above Employee

• Assistant Language Teacher (ALT)

  • Oct 2017 - Aug 2019

  • Taught English at a public high-school in Japan with over 1,000 students, as the sole native English-speaker. • Created and performed class lessons, with engaging warm-up activities. Lessons topics included thought-provoking world issues such as food insecurity in developed countries. • Managed a classroom of 40 students each class by forming groups for activities, facilitating discussions, connecting with students by asking them questions, and resolving any behavioural challenges. • Closely mentored a group of 5 high-school students for a 12-month United Nations University Global Seminar series, giving feedback on their work, asking them questions to promote deeper thinking and points of view, and creating a safe learning environment for them to have fun practicing and using English.



Mainroad Group

• Canada
• Construction
• 100 - 200 Employee

• Human Resources Generalist

  • Jun 2014 - Mar 2017

  • Full-cycle recruitment from initial hiring requisition to creating job descriptions, screening resumés, conducting interviews, reference checks, consulting managers on hiring decisions, and making offers of employment.• Designed and maintained a recruiting spreadsheet, tracking and evaluating metrics such as time-to-fill, source of hire, cost per hire, turnover rate, and quality of hire.• Promoted and marketed the company at career fairs, including the BCIT Career Fair, KPU Trades Career by operating a booth and connecting with potential applicants. • Designed and led the creation of new “Career Paths”, a detailed career road map for employees and potential applicants to see how they can grow and progress within the company. The Career Paths was featured in 2 local business magazines. • Coordinated and provided logistics support for the Steering Committee, created as part of the company-wide employee engagement initiative. This included setting meeting agendas, taking meeting minutes, and corresponding with 17 subsidiary companies’ Engagement Committees to track policies and changes within each company.• Mentored and coached University Co-op students working at the company through job shadowing and personal career discussions.



Mainroad Group

• Canada
• Construction
• 100 - 200 Employee

• Human Resources Co-op

  • 2012 - 2013

  • Created a brand-new Co-op student recruitment initiative by researching college university and programs, contacting co-op coordinators, and facilitating the recruitment process for hiring managers. • Acted as liaison between recruiting agencies, supervisors, and senior managers to fill positions within the company to meet staffing needs.• Reviewed, updated and implemented the new Employee Handbook for over 500 employees across British Columbia and Alberta. • Created a brand-new Co-op student recruitment initiative by researching college university and programs, contacting co-op coordinators, and facilitating the recruitment process for hiring managers. • Acted as liaison between recruiting agencies, supervisors, and senior managers to fill positions within the company to meet staffing needs.• Reviewed, updated and implemented the new Employee Handbook for over 500 employees across British Columbia and Alberta.



Vancouver Airport Authority

• Canada
• Airlines and Aviation
• 300 - 400 Employee

• Customer Service Team Member

  • Dec 2009 - Mar 2010

  • Directed passengers on the busiest day at YVR where 39,000 passengers departed by organizing lines and queues, and answering questions.• Listened to over 200 passengers per day, analyzed their problems, and provided information on how to solve them.• Handled conflict with passengers and calmed them down by guiding them through the pre-flight airport procedures. • Directed passengers on the busiest day at YVR where 39,000 passengers departed by organizing lines and queues, and answering questions.• Listened to over 200 passengers per day, analyzed their problems, and provided information on how to solve them.• Handled conflict with passengers and calmed them down by guiding them through the pre-flight airport procedures.