Experience

Nortridge Software

• Software Development
• 1 - 100 Employee

• Chief Product Officer

  • May 2021 - Present

  Franklin, Tennessee, United States Member of executive team tasked with aligning the Nortridge Loan System (NLS) product features with business goals and customer/prospect needs. • Oversee entire product life cycle spanning web client, RESTful web services, Windows client, backend service automation layer, third-party integrations and external borrower portal. • Support multiple license and deployment models including SaaS, private cloud, public cloud and on premise. • Lead Product Managers and coordinate agile… Show more Member of executive team tasked with aligning the Nortridge Loan System (NLS) product features with business goals and customer/prospect needs. • Oversee entire product life cycle spanning web client, RESTful web services, Windows client, backend service automation layer, third-party integrations and external borrower portal. • Support multiple license and deployment models including SaaS, private cloud, public cloud and on premise. • Lead Product Managers and coordinate agile development process with Engineering team using Confluence and Jira. • Plan roadmap and release cycles by soliciting strategic input from executives, pursuing revenue sharing opportunities with partnerships, communicating with internal departments and incorporating technical feedback from Engineering/QA. • Contribute functional expertise on all types of finance and lending including consumer, commercial, government, non-profit, auto, agriculture, construction, education, medical and timeshare. • Enhance product features for entire loan life cycle spanning originations, underwriting, funding, servicing, payments, accounting, communications, collections, bankruptcy and reporting. • Work with Marketing to ensure paid advertising and SEO aligns with product features. • Facilitate customer Advisory Group and support annual User Meeting.

• Managing Partner, Consulting Services

  • Aug 2003 - Present

  Foothill Ranch, CA and Franklin, TN Created professional services department and business entity within parent software company providing consulting services for the implementation of the Nortridge Loan System (NLS). • Consistently scaled the consulting team of project managers, technical leads and programmers to grow revenue and profits. • Worked with customer executives and department managers to prioritize project deliverables and plan phased rollout schedules to maximize productivity and minimize risk to deliver high… Show more Created professional services department and business entity within parent software company providing consulting services for the implementation of the Nortridge Loan System (NLS). • Consistently scaled the consulting team of project managers, technical leads and programmers to grow revenue and profits. • Worked with customer executives and department managers to prioritize project deliverables and plan phased rollout schedules to maximize productivity and minimize risk to deliver high implementation success rates. • Interfaced with external vendors to integrate custom applications with banking, payment processing, e-signature and print/mail services. • Coordinated all project tasks for implementation of the infrastructure, system configuration, data conversion, custom development, testing, training and rollout of NLS implementations for loan portfolios of all types and sizes. • Generated custom report and application development specifications, data diagrams and data-mapping documentation. • Developed custom applications, websites, reports and Windows services using Microsoft .NET and SQL Server technologies.



iMetrikus

• Software Development
• 1 - 100 Employee

• Engineering Product Manager

  • Feb 2002 - Apr 2003

  Carlsbad, California, United States Managed all projects spanning an entire suite of data-centric software services including multiple websites, desktop applications, and modem server software. • Provided assignments and direction to a team of seven Software Engineers through the entire software development life cycle. • Generated and maintained functional specifications, scheduled product releases, and worked with Executive Management Team to plan, prioritize, and track software projects. • Directed the release of… Show more Managed all projects spanning an entire suite of data-centric software services including multiple websites, desktop applications, and modem server software. • Provided assignments and direction to a team of seven Software Engineers through the entire software development life cycle. • Generated and maintained functional specifications, scheduled product releases, and worked with Executive Management Team to plan, prioritize, and track software projects. • Directed the release of three major product upgrades to support one million dollars in revenue from the company’s first major customers. • Managed the product specifications for a wide range of software applications and components including customer management, patient management, content management, medical device data uploads, graphs (TeeChart), reports (Crystal Reports and ActiveReports), surveys, bulletin boards and chat rooms.

• Software Engineer II

  • Feb 2000 - Feb 2002

  Carlsbad, California, United States Member of startup’s software development team, which launched two online healthcare channels (MyHealthChannel.com and MediCompass.com). • Designed, developed, and enhanced core components for online healthcare application services using SQL, HTML, VBScript, JavaScript, Visual Basic, XML, and XSLT based on a Windows 2000, IIS, SQL Server, ASP and COM architecture. • Designed and developed a patient registration and data capture service utilizing Cardiff TELEform (Scantron forms) and SQL… Show more Member of startup’s software development team, which launched two online healthcare channels (MyHealthChannel.com and MediCompass.com). • Designed, developed, and enhanced core components for online healthcare application services using SQL, HTML, VBScript, JavaScript, Visual Basic, XML, and XSLT based on a Windows 2000, IIS, SQL Server, ASP and COM architecture. • Designed and developed a patient registration and data capture service utilizing Cardiff TELEform (Scantron forms) and SQL Server stored procedures and triggers. • Integrated third-party products and services into MediCompass, including Vignette CenterStage (agent technology), drugstore.com, citeline.com, Multum SubscribeRx (drug information content), ComSense ComDot (secure login) and authorize.net (credit card authorization), using ASP, ActiveX, SQL, HTML, VBScript and XML.



PwC

• Professional Services
• 700 & Above Employee

• Consultant, e-Business Group

  • Aug 1998 - Oct 1999

  Member of six-person team, one of four teams on a $7.5 million engagement, tasked to reengineer business processes and leverage IT investments for the U.S. Navy’s COMNAVAIRPAC (CNAP) site. • Interviewed over 25 high-level personnel, contributed to Executive Steering Committee briefings, and coordinated a process action team of 9 members to establish user requirements, determine metrics, generate functional specifications, and develop implementation plans for enhancing the client’s corporate… Show more Member of six-person team, one of four teams on a $7.5 million engagement, tasked to reengineer business processes and leverage IT investments for the U.S. Navy’s COMNAVAIRPAC (CNAP) site. • Interviewed over 25 high-level personnel, contributed to Executive Steering Committee briefings, and coordinated a process action team of 9 members to establish user requirements, determine metrics, generate functional specifications, and develop implementation plans for enhancing the client’s corporate intranet. • Instituted lunchtime learning program, providing over 300 man-hours of technical training, and developed web-based, database-driven training tools and templates. Show less