Experience

RMS Cloud

• Australia
• Software Development
• 100 - 200 Employee

• Product Specialist - Owner/ Trust Accounting

  • Jul 2022 - Present



Pro-invest Group

• Australia
• Investment Management
• 1 - 100 Employee

• Hotel Manager - Pre Opening

  • Jan 2022 - Jul 2022

  Holiday Inn Express & Suites Sunshine Coast Holiday Inn Express & Suites Sunshine Coast



Oaks Hotels, Resorts & Suites

• Australia
• Hospitality
• 300 - 400 Employee

• Hotel Manager

  • Mar 2021 - Jan 2022



Alcyone Hotel Residences

• Australia
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Apr 2019 - Mar 2021



Toowoomba Central Plaza Apartment Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Assistant Hotel Manager

  • Mar 2014 - Apr 2019

  • Recruited, trained and mentored staff in order to maintain the highest level of quality within the hotel• Provided first class customer service at all times when interacting with guests• Demonstrated first-rate management talents and propelling performance through dynamic project management, budgeting, problem solving and communication• Worked closely with Head of Departments to establish goals, action plans and discuss budgets• Managed daily and end of month trust account reconciliation• Attended necessary meetings including accompanying the General Manager to Body Corporate meetings on a quarterly basis• Liaised with repairers and obtained quotes for any maintenance or damage in apartments or common areas• Established strong relationships with staff, community members and stakeholders to generate dynamic partnerships, enhance business development and retention• Maintained and improved quality brand results by adhering to standards and guidelines• Inspected rooms and ensured cleanliness and maintenance goals are met• Completed general administrative duties as required

• Guest Service Agent

  • Feb 2012 - Mar 2014