Experience

Intelliante

• United States
• Human Resources Services
• 1 - 100 Employee

• Founder

  • Oct 2020 - Present

  Founded Intelliante to eliminate hiring mistakes. Designed 11 next-generation talent assessments, customer-friendly and applicant-centric platforms, and automated core consulting services to accelerate science and reduce costs. Founded Intelliante to eliminate hiring mistakes. Designed 11 next-generation talent assessments, customer-friendly and applicant-centric platforms, and automated core consulting services to accelerate science and reduce costs.



FurstPerson

• United States
• Human Resources Services
• 1 - 100 Employee

• Executive Vice President

  • Jul 2016 - Oct 2020

  Transformed marketing, sales, product, and technology into solution-focused, process-driven teams. Led the company’s transition from recruitment-process-outsourcing to pre-employment testing. Grew revenue by an average of 40% YOY from 2012– 20 while bringing a diverse catalog of award-winning tests (CAT and simulations), simulations, consulting, and analytic solutions to the market.Sales and Marketing• Transitioned from product‐driven to solution‐focused sales• Increased revenue by 500% in year 1 • Average 40% YOU sales growth • Built sales and marketing onboarding process for new employees• Opened offshore sales office in the Philippines• Improved inbound traffic by 48% and led by 32%• Aligned SEO and content strategies• Established corporate branding guidelinesTechnology and Operations• Transitioned from outsourced to an internally-managed engineering team• Oversaw shift to a cloud-hosted environment (AWS) • Improved uptime to 99.99%• Implemented Zen Desk to empower customer support• Opened first offshore support teamProduct Development and Analytics• Brought 75+ new products to market• AI-powered Big-Five personality assessment• 2 AI-powered cognitive assessments• 20+ multimedia work sample simulations• Validation on Demand• Launched industry-leading analytics solution• Oversaw data lake design and deployment• Deployed BI layer• Automated AI detection• Continuous validation processes

• Vice President, Customer Solutions

  • Jan 2014 - Jul 2016

  Serve as executive owner of FurstPerson's go-to-market strategy. Create competitive differentiation via custom talent solutions and employee lifecycle analytics. Deliver ROI that is averages $34:$1, which is driven by the confluence of consultation, holistic measurement, and continuous monitoring. Lead a multi-disciplinary team - sales, account management, consulting and product development - that facilitates exceptional results, service and support.

• Vice President, Research and Consulting

  • Nov 2007 - Dec 2013

  Improve customers' operational performance by using well-validated assessments to match applicants to the job and work environment. Design and validate progressive pre-hire assessment tools that enable FurstPerson to maintain a leading position within the customer contact consulting and pre-hire assessment space. Partner closely with customers to design custom pre-hire solutions that solve core business problems and produce clear ROI.



TeleTech Holdings

• 1 - 100 Employee

• Executive Director, Talent Management

  • Aug 2005 - Nov 2007

  Responsible for global talent management encompassing more than 63 locations, 16 countries, and 49k employees. Optimized entry‐level team member selection and placement via proprietary assessments. Enhanced executive selection by launching an internal assessment center. Created consulting practice to support both internal and external customers. Global Assessment • Built internal selection and assessment function • Transitioned talent assessment to insourced solutions • Designed, validated, and launched 10 proprietary assessments • Built and deployed structured interview guides Delivered ROI • $385k/year in attrition-related savings • 22% improvement in KPI performance • 19% reduction in 90‐day attrition Executive Assessment • Identified executive competencies and designed multi‐rater survey • Created online assessment center for executive candidates • Developed internal reporting to summarize candidate results • Launched leadership development and executive coaching program Consulting Practice • Designed and launched a global employee engagement survey • Positioned proprietary solutions business impact to internal client processes as a sales strategy • Created performance measurement and feedback tool • Reviewed new client launches to ensure optimal performance



CITGO Petroleum

• United States
• Oil and Gas
• 100 - 200 Employee

• Organizational Effectiveness

  • Aug 2004 - Aug 2005

  Designed and launched a succession management process to identify and strategically place high-potential leaders. Established an internal coaching practice to facilitate executive growth and development. Leveraged job-specific competency models to align human capital functions (selection, training, compensation, etc.). Talent Management Practice • Built leadership competency model and supporting 360‐tool • Implemented data‐driven succession process for 10 positions • Conducted coaching engagements with high potential leaders • Designed intranet‐based talent management system • Conducted job analysis to document KSAOs and tasks



Hogan Assessment Systems

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Director, Research Services

  • Jan 1998 - Aug 2004

  Established a research and product development team to support consulting and sales. Partnered with global 1000 customers to design custom human capital solutions (e.g., selection, performance management, executive coaching, and leader succession) to ensure alignment of business and talent strategies. Transformed research function from cost to profit center. Research Services • Architected leadership succession solution in 370k employee organization • Launched sales hiring process that increased revenue by $5M/yr. • Led 100+ selection project for companies in 13 countries • Designed custom tests for a variety of industries: Construction | Financial | Medical | Manufacturing