Experience

Outerland

• United States
• Construction
• 1 - 100 Employee

• Director of Tech and Ops

  • Mar 2019 - Present



Maffei Landscape Contractors

• United States
• Construction
• 1 - 100 Employee

• Account Manager

  • Oct 2005 - Mar 2019



The Knoxville Flower Market

• General Manager

  • Jul 2002 - Oct 2005

  Manage Garden Design and Maintenance, Floral Design and Retail Garden Center Manage Garden Design and Maintenance, Floral Design and Retail Garden Center



The Brickman Group, Ltd

• Business Development

  • Jan 2002 - Jan 2002

  Performed business development for the Boonton NJ branch of this established national landscape organization. Primary focus was on customer retention, developing and training new sales staff. Performed business development for the Boonton NJ branch of this established national landscape organization. Primary focus was on customer retention, developing and training new sales staff.



Rentokil, Inc

• United States
• Utilities

• CS Manager

  • Jan 2000 - Jan 2002

  Joined Rentokil-Tropical Plant Services as a result of the acquisition of TruGreen's IPC division. Rentokil, Inc. Tropical Plant Services is a subsidiary of Rentokil-Initial PLC, a global services business employing 95,000 worldwide. Major focus was managing the systems conversion of 22- branches within a 3-month time frame and to provide training and support. Managed systems/data conversion and staff training for 22 acquired branches to a Unix based ERP (WDS-II). The conversion was performed on time without any business interruption. Managed a 20 server Windows NT wide area network supporting 40 branch offices.Developed an 800 page user procedure manual for branch personnel Provided telephone support to branch and corporate staff



TruGreen-ChemLawn

• United States
• 1 - 100 Employee

• Team Leader

  • Jan 1998 - Jan 2000

  Joined TruGreen as a result of the acquisition of Orkin's Plantscape Division. TruGreen is a subsidiary of ServiceMaster, Inc. a Fortune 500 company providing business and consumer services. Direct functions involved managing help desk staff, supporting management and accounting staff and leading a cross-functional team. Managed the implementation and standardization of business systems in a 22-business unit operation with revenues of 50 million. Provided extensive on-site training to branch personnel. Published a division wide policy and procedure manual. Managed a complete infrastructure implementation project to meet Y2K requirements on time and on budget. Chosen to lead a team in a multi-company J D Edwards implementation project that involved all of the consumer services business of ServiceMaster. This project encompassed the conversion of 6 major business systems into one ERP package.



Orkin Plantscaping

• Information Services Manager

  • Jan 1997 - Jan 1998

  Promoted to manage information service of a 12-branch division for Orkin Plantscaping. Orkin Plantscaping is a subsidiary of Rollins, Inc. a Fortune 500 hundred company providing business and consumer services. Responsible for standardizing policy and procedures to streamline business operations and improve profit using an industry specific business integrated software package. Analyzed business operations introduced process flow improvements that resulted in improved business performance.Provided on-site training to branch personnel Performed completed network administration of 12 independent client server sites

• Branch Manager

  • Jan 1993 - Jan 1997

  Recruited to manage the Knoxville branch for Orkin Plantscaping a subsidiary of Rollins, Inc. This branch offered both interior and exterior landscapes services in the greater Knoxville areas with total annual revenues in excess of 2.5 million dollars. Successfully managed the business of 40 staff for growth and profit.Managed strong revenue growth and profitabilityProvided training for Branch Manager TraineesGrew Landscape (Construction & Maintenance) at 30 % annually Grew Plantscape at 20% annually



Mahoney's Nursery

• United States
• Retail

• Division Manager

  • Jan 1977 - Jan 1993

  Managed the Landscape, Plantscape, and Wholesale departments for New England's premier garden center / nursery. Responsible for annual revenues of 8 million for this family owed business. Started at an entry-level position for this company and was sequentially promoted to Division Manager.Grew the Plantscape Division from $250K to $2.5 million in annual revenuesOpened and managed a retail florist shop that grew into FTD 'Top 500' within 2 ½ years. Managed the Landscape, Plantscape, and Wholesale departments for New England's premier garden center / nursery. Responsible for annual revenues of 8 million for this family owed business. Started at an entry-level position for this company and was sequentially promoted to Division Manager.Grew the Plantscape Division from $250K to $2.5 million in annual revenuesOpened and managed a retail florist shop that grew into FTD 'Top 500' within 2 ½ years.