Clinical Services Supervisor

• Dec 2014 - Present

Intake Coordinator

• Apr 2014 - Present

Adult Substance Abuse Team Therapist

• Nov 2013 - Apr 2014

Intensive Outpatient Therapist Intensive Outpatient Therapist

Adult Mental Health Outpatient Therapist

• Aug 2012 - May 2013

Providing mental health services to individuals, couples and groups who are seeking recovery services. Providing mental health services to individuals, couples and groups who are seeking recovery services.

Addictions Treatment Unit Therapist

• Sep 2008 - Nov 2008

Met rigorous organizational objectives while facilitating substance abuse inpatient groups in support of residents. As part of a high performing multi-disciplinary team, oversaw all aspects of residents’ individualized programs. Applied expertise to conduct intake assessments, engage in individual therapy sessions, and work collaboratively with community agencies responsible for client’s participation in the program, including correctional officers. Complied with state requirements and ensured a high degree of accuracy while maintaining documentation.  Drafted written documentation required in support of the criminal justice system and testified as an expert witness to address matters related to the client’s participation in the program.  Attended staff meetings and coordination meetings related to clients to ensure optimal outcomes.

Director Crisis Residential Unit

• Jul 2007 - Sep 2008

Established objectives and led a high performance team of 20 in execution of program objectives. Hired, trained, and managed staff by ensuring policy/procedure compliance and monitoring performance. Heightened the level of service by providing staff with offsite training related to current/emerging recovery oriented best practices. Entrusted to prepare the unit for the state audit. Inherited the unit which consistently underperformed in the area of audit compliance.  Developed and implemented strategies to decrease the average length of stay, inpatient bed days, and transition time between the state hospital and the community, which resulted in two exceptional audits and the unit being cited as a model program in the state in terms of the recovery model. Earned designation as a program of excellence by the board of directors.  Conducted daily sessions to facilitate recovery. Collaborated with outpatient therapist and prescribers to stabilize clients and transition into the community. Executed strategies which enhanced programs and overall operation. Adopted a more aggressive recovery based approach. Successfully grew the unit census from a maximum of 12 clients to 16. Obtained approval from the state to flex the census between male and female beds. Allocated more female beds and significantly reduced inpatient admissions, which resulted in significant savings.  Analyzed workflow and ensured appropriate coverage including a full time therapist, students, and the nursing staff. Advocated for a nursing supervisor and implemented recruitment strategies which enabled 24/7 nursing coverage, a first for the unit.  Created mission statements, policies/procedures, and implemented environment changes emphasizing recovery based programming, including a list of the recovery principles, client satisfaction surveys for data collection/evidence based outcomes, and community meetings allowing clients to practice recovery principles.

Outpatient Substance Abuse Therapist

• Jul 2006 - Jul 2007

Facilitated substance abuse groups and individual sessions in support of diverse substance abuse clients including voluntary and court ordered. Supported the drug court program and oversaw clients from intake to discharge. Drafted reports, interacted with referring authorities, and testified in court proceedings as an expert witness. Engaged in work on drug diversion programs and oversaw client treatment from individual sessions to groups.  Increased treatment compliance by offering multiple groups and providing more convenient times for clients.  Created a day time version of the intensive outpatient treatment program in support of the drug court program, which increased referrals for the agency and gave clients who worked nights the opportunity to comply with treatment and maintain gainful employment.

PRN Adult and Geriatric Behavioral Medicine Unit Therapist

• Mar 2001 - Nov 2008

Adhered to organizational protocols while meeting psychological needs and promoting the health and wellness of adults ages 18 to 64. Applied expertise to interact with individual clients, meet with families, and facilitate group meetings. Collaborated with the multi-disciplinary team and addressed issues that arose from interactions with clients. Confirmed services were aligned with funding services in collaboration with the insurance coordinator. Arranged comprehensive discharge plans which documented safety assessments and detailed aftercare appointments for each client prior to discharge.  Entrusted to train new social workers, supervise activities on the unit, and report on staff performance after demonstrating a high level of skill.  Attended to staff meetings and trainings, which addressed emerging trends and best practices in the field.

Adult Mental Health Outpatient Therapist

• Jul 2002 - Jun 2006

Managed adult outpatient mental health clients and facilitated individual therapy sessions in accordance with evidenced-based practice. Provided regular crisis interventions in support of acute mental health, domestic violence, and long term mental health clients. Attended management preparation training. Maintained a caseload of English and Spanish speaking clients during tenure.  Exceeded agency productivity standards during tenure. Participated on committees to improve agency wide productivity standards.

Domestic Violence Therapist for English and Spanish Speaking Programs

• Jul 2002 - Jun 2006

Oversaw the domestic violence treatment process from intake to discharge for both English and Spanish speaking male/female offenders. Facilitated individual and group sessions. Developed and implemented curriculum in support of key groups. As a multi-disciplinary team member, worked collaboratively to deliver services and ensure the safety of clients and their spouses. Interacted with community agencies to ensure safety of children involved, participate in family treatment and shelter meetings, and testify in court.  Developed policies and procedures for the Spanish speaking program in collaboration with the Domestic Violence Supervisor. Grew the program from one group a week with approximately 12 clients total to three groups a week with a range of 30-40 clients.  Enhanced relationships with the referring courts, which resulted in the increase in referrals as one of two Spanish speaking treatment programs in the area.