Experience

Houchin Consulting

• United States
• Human Resources Services
• 1 - 100 Employee

• Human Resources Consultant

  • Feb 2006 - Present

  Jointly agree upon Company Policies and Procedures, changes and implementationRevised and Create Employee Handbooks Created Injury, Illness and Prevention ProgramsCreated Vacation Request, Sick Leave, Written Counseling and Termination formsCreated Employment ApplicationsCoordinated Workers Compensation Accounts through State FundCreated Recruitment Literature and "Thanks but no Thanks" cardsCreated accounts with Monster.com and CareerBuilder.comCoordinated Employee Benefits Program through Delta Dental and United Health Care. Vision plans are still undergoing negotiationsCreated referral programs for current staffCreated Exit Interview ProgramsReviewed through KROLL the in's and out's of Criminal Background Searches and procedures as well as the possible use of their companyNegotiated through Quest Diagnostics a Drug Testing Program for all prospective staffTrained Management on how to handle Employee Relations issues and concerns as well as how to appropriately handle TerminationsTrained on how to handle Unemployment ClaimsCreated a tracking system for attendanceTrained on audit procedures for all new hire paperworkTrained on Interview Techniques, the do's and don'ts, questions that are legal to ask and those that are notCreated retention programsAssisted in putting together employee events and parties for morale upkeepHeavy Recruitment for different levels of staff- compensated based on level and pay rate of new hire



Tech People Resources - TPR

• United States
• Human Resources Services

• Chief Learning and Development Creator

  • Aug 2019 - Present

  Exciting new Learning and Development company founded by Brent Houchin of Houchin Consulting and Dana Turner! We bring custom HR related training to the Tech Industry through an interactive discovery process. Why use canned information when you can receive custom material that you get to keep once created? True story! Exciting new Learning and Development company founded by Brent Houchin of Houchin Consulting and Dana Turner! We bring custom HR related training to the Tech Industry through an interactive discovery process. Why use canned information when you can receive custom material that you get to keep once created? True story!



Denver Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Employee Relations & Employee Engagement Manager

  • Oct 2015 - Sep 2016

• Senior Employee Relations Specialist

  • Feb 2012 - Oct 2015

  • Consult and coach with assigned departments as a primary point of contact on all Employee Relations issues and concerns. Departments are as follows: Nursing, Ambulatory Care Services, Public Health and RMPDC (Rocky Mountain Poison and Drug Control) totaling approximately 3,000 employees out of the 6,000 employees total in the organization• Serve as an advocate and consultant to Human Resources related issues and performance management• Create and maintain a positive, productive work environment through constructive employment practices, implementation and maintenance of positive Human Resources employee relations practices• Heavy investigation of all alleged Harassment, Discrimination and Disparate Treatment while partnering with department heads to come to a proper resolution• Final approval for all levels of discipline, including separation/termination • Review, respond and attend all unemployment and legal proceedings • Review and respond to all EEO claims through the assistance of the In-House Legal department• Manage the Concern Resolution Process (grievance process) • Work directly with the Leave of Absence and Workers Compensation departments in regard to proposed discipline for individuals under the related guidelines and laws• Responsible for ensuring that the Reduction in Force policy is properly managed, specifically pertaining to Grant and Contract funding• Created and conduct in-service training sessions on the subjects of – Harassment, Discrimination, Gossip and Rumors, Confidentiality and Professionalism• Created and conduct monthly Human Resources related training (approximate run time of 3 hours each) for Supervision and Management on the subjects of – Harassment Avoidance, Cultural Diversity, Discipline and Documentation and Positive Employee Relations• Conduct weekly Human Resources related welcome and instruction in New Employee Orientation



NORD Capital Group

• Corporate HR Manager and Consultant

  • Dec 2007 - Feb 2012

  Corporate Human Resources Management for both the Parent Company, Nord Capital Group and SecurCare Self Storage, Inc. which includes the staff of 120 stores in 10 States (Multi-State Human Resources function)Created the Corporate and Field Employee Handbook as well as the Human Resources related forms, policies and proceduresImplemented an HRIS (Human Resources Information System)- ABRACreated Job Descriptions for all levels and positions Managed all Human Resources Legal Claims directly or in conjunction with the Company AttorneyCoordinated and handled all Workers Compensation and Unemployment Claims Sole approval process for any Employee Termination to ensure that all upper level Employee Corrective Actions or Discipline are handled with the both the Company and the Employee in mind for legal reasonsStrategic Planning in Cost Reduction as it pertains to Employment (Criminal Background Checks, Drug Testing, Annual Reviews, Introductory Period Reviews and Salary Grade Determination)Created an interactive Recruiting Process and acted as the final determination on all Middle Management to Top Management HiresPerformed Field Training (Area and Regional Manager Leadership Training, Phone Skills Training, Customer Service Training, Field Management Training, Interview Training and Marketing Training)Processed all Corporate Payroll and Manage the Field Payroll SupervisorManaged the Field Trainers who handle all New Hire Orientation and Re-Training in the Company broken out RegionsManaged the Secret Shop Phone Programs to ensure best practices in Customer ServiceImplemented new programs for the Company- (Personal Time Off- PTO, Jury Duty, Bereavement, Recruitment Referral Program and Safety Program) Regular position was eliminated December, 2009 and have been Contract/Consulting from January, 2010 to Current



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Human Resources Manager

  • Oct 2001 - Feb 2006

  Managed overall Human Resources functions for parks staffed with as many as 6,500 staffManagement of Human Resources staff members (ranging as high as 40 full time and seasonal employees)Responsible for keeping up to a $970,000 Human Resources budget within approval and parameters as well as monthly forecasting and annual budget processesResponsible for implementing all new policies and procedures which included ensuring all applicable laws to the Entertainment and Amusement Industry Wage Order were followedReview and made final decisions on employee relations and sexual harassment issues and concernsSupervised the drug testing program which included pre-employment, random, post incident and reasonable suspicionCompliance Officer for the park as it pertained to any legal issues or concerns in regard to employmentAdvisor to the park's General Manager regarding all human resources issues and or concernsCreated and implemented an Employment Referral Program for the parkRevised, implemented and managed the International Student Employment ProgramEmployee Relations Coordinator for all legal matters including termination, counseling and investigationManaged the drug testing program which included pre-employment, random, post incident and reasonable suspicionTrained all park supervisors on supervisory skills, harassment, discipline, reasonable suspicion and safetyImplemented a new attendance and point system to ensure consistencyImplemented a new payroll and tracking (Seasonal Labor Tracking System) card swipe systemImplemented a new on-line application process through the direction of the Corporate Office, then became the liaison for all parks in regard to the systemCreated and implemented a hiring referral program for numerous departments based on their needs and budgetsHandled and testified against all Unemployment Matters which typically would range between 250-400 cases per year



Phoenix Houses of California

• Regional Human Resources Supervisor

  • Apr 2000 - Oct 2001

  Generalist duties for fourteen sites located in California from San Diego to Central CaliforniaManaged a staff of three direct reports (2 Human Resources Generalist and a Contract Recruiter)Managed all employee relations including exit interviews, termination, counseling and investigation, court hearings and appealsRecruited for all California sites including Director and Vice President levelsConducted training including new hire training, supervisory training, harassment training and interview trainingRevised the Employee Handbook as well as to the Company Policies and Procedures Manual as neededOrdered Security Clearances to enter and work within the California State Prison systems in the Phoenix Houses of California sites located; Created and implemented programs such as employee referral program, tuition reimbursement, company discounts, employee events, holiday functions, and company newslettersWorkers Compensation documentation and hearings as well as contract dispute and interpretation



Six Flags California

• Training Supervisor

  • Mar 1998 - Feb 2001

  Managed all training for the operations department comprised of 1,200 employeesTraining included new hire training, lead (front line management) training, supervisory training, harassment training, train-the-trainer and in-park trainingSupervised two Training Leads who were responsible for grooming checks, training sections of every training module, reporting on training per location, auditing logs of certifications, in-park training for new hiresCreated new training manuals for future trainers as well as training videos that followed along with the new hire manual and welcome video to show current supervisory staff



Washington Mutual

• United States
• Insurance

• Human Resources Specialist

  • Aug 1998 - Apr 2000

  Responsible for recruiting for thirty two sites for all positions from Teller to Branch ManagerManaged one Human Resources AssistantCreated and implemented policies for the region on staffing and retentionHandled all employee relations issues ranging from counseling to suspension to terminationsWeekly and monthly reporting on KPI and staffing trendsSpot checks for proper customer service, dress code, etc. to ensure high scores from the Corporate Secret Shopper ProgramAudit all W-4, I-9, New Hire Paperwork to comply with OFCCP standards



Inspectech

• Pakistan
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Human Resources Generalist/Supervisor

  • May 1997 - May 1998

  Managed staff of two Human Resources Assistants who handled pre-screens for all inspector positions throughout the United StatesPerformed formal interviews for inspector positions after appropriate completion of the pre-screenTraveled to Northern California once a month for management meetings and new hire training sessionsCreated and implemented an employee manual for all staffCreated and implemented an Injury, Illness and Prevention Program (IIPP)Weekly and monthly reports tracking staffing patterns, turnover and cost per hireHeavy counseling and solution processesAll hiring and termination responsibilities