Experience

Building Material Distributors, Inc. (BMD, Inc.)

• Wholesale Building Materials
• 300 - 400 Employee

• Corporate Sr Facilities Manager

  • Dec 2020 - Present

• Facilities Project Manager

  • Nov 2018 - Dec 2020

  Assist in creation and submital of Capital Improvement proposals for all BMD facilitiesCreate and maintain project schedules and budgets for all substantial Capital Improvement ProjectsPrepare and submit project packages to and from design consultants, building departments, and fire prevention authoritiesSource subcontracted services for both CIPs and general maintenance at remote BMD facilitiesAssist with sourcing and purchase of construction supplies and equipmentSupervision of construction activities on CIP projects as well as facility maintenance projectsCreate and maintain Punch Lists for on-going Capital Improvement ProjectsAssist with budget updates (BVA reports) on all active CIPsAssist in review and coding of multi-departmental invoices and check requestsAssist in preparation of quarterly and semi-annual inspection reports for all BMD facilitiesCreate preventative/corrective maintenance programs for remote BMD facilitiesCoordinate fulfillment of preventative/corrective maintenance programs for remote BMD facilitiesAssist with documentation and implementation of SWPP programs for remote BMD facilities Show less



System Pavers

• United States
• Construction
• 200 - 300 Employee

• Construction Manager

  • Jun 2015 - Aug 2018

   Developed and lead the construction department in upholding a culture of professionalism, dedication, high expectations, and constant communication. Drive the construction team to meet monthly budget, gross profit goals while maintaining a high customer service rating. Recruit, hire and motivate Coordinators, Trainers, Project Managers, and installation crews to successfully accomplish monthly goals. Work with sales staff by conducting technical training and specific project guidance. Review all sales files and work with sales to resolve issues prior to installation. Conduct weekly meetings with construction staff to go over installation schedule, collections, and repairs. Monitor online media and third party survey service to drive a high level of reputation. Oversee the team in the collection of completion certifications and monies owed by clients. Manage weekly Accounts Receivable Reports, Flash Reports, and Customer Attention Reports. Conduct monthly file audits with corporate accountants to make sure Gross Profit Reports, Closed Job Revenue, Inactive and Repair Reports are accurate. Sustained an average increase of 10.5% of budgeted revenue monthly. Maintained an average of 1.1% increased gross profit than required. Awarded most profitable office in 2016. Awarded Top office in Customer Satisfaction (Guild Quality) in 2015 & 2017 Show less

• Project Manager

  • Jun 2009 - Jun 2015

   Manage projects to successful completion while maintaining profitability. Review assigned folders for installation with design consultants and clients to ensure job expectations are clear. Initiate and maintain constant contact and communication with clients and crews regarding installation of projects. Add value to projects by presenting change orders when appropriate. Provide estimates for new work for non-System Pavers clients. Maintain constant communication with all department regarding any and all schedule updates and changes. Manage, schedule, and execute repairs and warranty issues. Collect payment for each managed install. Participate in the recruitment and development of new subcontractors. Resolve problems to achieve client satisfaction goals and expectations. Lead and participate in activities to foster a strong team culture where all individuals work towards the same objective. Help and assist Project Managers resolve high profile projects and clients. Trained total of 9 Project Managers whom have been highly successful within the organization. Hired and trained more than 10 efficient sub-contractors. Awarded Top Office in Customer Satisfaction (Guild Quality) in 2009, 2010, 2011, 2012, 2013 & 2014. Awarded Highest in Change Order Sales for the office in 2010, 2011, 2012, 2013 & 2014. Show less



Triumph Motorcycles America Ltd.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Crew Member/ Race Manager

  • 2014 - 2014

  I was managing a professional AMA road racer. Which involved obtaining sponsorship, media representation, bike preparation, bike tuning, communications, photography, setting up travel arrangements. I was managing a professional AMA road racer. Which involved obtaining sponsorship, media representation, bike preparation, bike tuning, communications, photography, setting up travel arrangements.



TapouT Racing/ Privateer Race team

• Crew Member/ Race Manager

  • 2013 - 2013

  I was managing a professional AMA road racer. Which involved obtaining sponsorship, media representation, bike preparation, bike tuning, communications, photography, setting up travel arrangements. I was managing a professional AMA road racer. Which involved obtaining sponsorship, media representation, bike preparation, bike tuning, communications, photography, setting up travel arrangements.



KB Home

• United States
• Real Estate
• 700 & Above Employee

• Customer Service Representative

  • Jun 2004 - Sep 2008

   Conduct quality walk through with the home buyer and community team throughout the production process to completion of a home. Conduct New Home Orientations to familiarize the customers with there new home and address any concerns. Conduct Homeowner maintenance. Follow-up and educate the homeowner of the proper use and care of their home. Inspect warranty repair requests and determine whether repairs are under warranty or the responsibility of the homeowner. Manage, plan and direct corrective work performed by subcontractors and others. Ensure that their work is completed efficiently, neatly and as cost-efficiently as possible. Direct and Manage high profile issues in a timely manner with attention to detail and quality.  Maintaining a personal average of 6.1 days to complete a service request. Exceeding company and divisional standards.  Ensure building codes and company standards are being met daily. Properly maintain organized records of all correspondence relating to customer issues at the respective communities. Serviced medium and high density communities which included traditional homes, alley loads, clusters and condos Consistently exceed builder requirements by setting the pace for customer service in the Sacramento area.  Established a JD Power customer service index rating on a scale from 1-10 of 9.7 and a personal rating of 9.8. Managed weekly reports keeping an open line of communication with my team. Directed and managed six customer service representatives and ensured that the company’s goals and their goals are met and/or exceeded. Show less

• Superintendant

  • Feb 2008 - Jun 2008

  For a short time while I was the Customer Service Representative, I was assisting the construction team as the back end Superintendent. I made sure final punch list items were completed, obtained final inspection sign off from the city on the homes, and scheduled sub contractors to meet the target deadlines.



J B Olsen Construction

• United States
• Insurance

• Superintendent

  • Sep 2001 - Nov 2003

  After 14 months as the General Laborer/ Assistant Superintendent, I was promoted as a Superintendent and was in charge of managing tenant improvements.  Managed entire job site including project scheduling, safety codes, subcontractor’s communications, inspections by city inspectors and fire inspectors.  Performed daily quality inspections to ensure products by subcontractors are correct and properly installed according to governmental codes and product manufacturers’ instructions.  Work with building owners, tenants, project managers, subcontractors, and foremen, to ensure all expectations are met and within the appropriate time frame.  Provide a high level of manual labor to job projects such as: roofing, rough and finish carpentry, concrete, demolition, interior and exterior painting, metal framing, drywall, taping, texture, grading, electrical work, welding, plumbing, office repair, water leak inspections, insulation, job site clean up, shoring, landscape and drainage, and everyday handy work.  Organized job bidding and reviewing of sub contractor contracts and scopes of work.  Projects overseen or assisted: MAXIMUS building and TI 1&2 in Rancho Cordova, MCI and Caltrans office in Natomas, Ratheon and General Dynamics in McClellan air force base, Granite Bay office building, F Street Commerce Center in West Sacramento, Premier Plastics and Fuel Total Systems in Lathrop, Standford Ranch shopping center, Maytag and Mattress Discounters in Rocklin, Roseville Health and Wellness pool expansion in Roseville, Madison and Dewy shopping center in Carmichael, MAXIMUS/Healthy Families office and Honeywell in Folsom. Show less



J.B. Olsen Construction

• Rancho Cordova, Ca.

• General Laborer/ Assistant Superintendent

  • Jun 2000 - Sep 2001

  For the first 6 months I started as a general laborer which consisted of cleaning job sites, scraping, sweeping, moving materials, minor installation, and anything needed by the superintendent. I eventually moved up to an Assistant Superintendent where I took on more involvement in the overseeing of the project. I would cover the superintendent's responsibilities when he was not on the job site, hold safety meetings, build and install more important aspects to the building and over see the sub contractors. Show less