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5.0

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Stefan M.

Affable is the phrase that comes to mind when I think about Brent. I’ve had the pleasure of knowing Brent for just under two years, during which we worked together on many projects at Red River College. Above all, I was impressed with Brent’s ability to emphasize on topics, and people. And, of course his, leadership nature. Brent would be a true asset for any positions requiring customer service and customer satisfaction and comes with my heartfelt recommendation.

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Credentials

  • Toyota Guild of Excellence
    Toyota Canada Inc.
    Mar, 2016
    - Sep, 2024
  • Certificate pour étude méritoire
    L'association Manitobaine Des Professeurs De Français
    Jun, 2012
    - Sep, 2024

Experience

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Assistant Service Manager
      • Dec 2022 - Present

    • Service Consultant
      • Jul 2016 - Present

    • Canada
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Internal Service Advisor
      • Jan 2016 - Jul 2016

    • Service Valet
      • Oct 2015 - Jan 2016

      Ensures the delivery of a new vehicle is presentable and professional. Coordinates and communicates with Service Consultants and customers with regard to picking up and delivering vehicles. Self manages pickup and delivery times to ensure the highest level of customer satisfaction. In addition, adheres to workplace Health & Safety policies, practices and procedures.

    • Consumer Services
    • 1 - 100 Employee
    • Backshop Supervisor
      • Mar 2014 - Oct 2015

      Responsible for the operations and communications within the backshop of St. Charles Country Club. Supervising a minimum of three employees per shift, the backshop supervisor is held responsible for the practice of time management and organization on a day-to-day basis. Duties include preparation for tournaments and events, dispersing specific jobs to employees, and ensuring a high-level of professionalism and productivity to serve the needs and expectations of members and guests. Responsible for the operations and communications within the backshop of St. Charles Country Club. Supervising a minimum of three employees per shift, the backshop supervisor is held responsible for the practice of time management and organization on a day-to-day basis. Duties include preparation for tournaments and events, dispersing specific jobs to employees, and ensuring a high-level of professionalism and productivity to serve the needs and expectations of members and guests.

    • Oil and Gas
    • 1 - 100 Employee
    • Guest Services Attendant Leader
      • Apr 2011 - Jun 2013

      Plays a key role in the supervision and management of Petro Canada. The GSA Leader is responsible for ensuring productive team work, resolving all customer complaints, and training new employees within the company. Additional responsibilities include updating new planograms within the convenience store and maintaining both the appearance and function of both the SuperPass and Petro Canada sites. As well, the GSA Leader is responsible for managing the inventory of merchandise within the store, which includes purchasing orders of merchandise and deciding the product placement of the available inventory.

Education

  • Red River College
    Certificate, Management Development
    2015 - 2016
  • Red River College Polytechnic
    Business Administration, Marketing
    2013 - 2015

Community

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