Project Manager, Research Grants and Federal Subawards

• Nov 2020 - Present

Program Coordinator

• May 2020 - Nov 2020

Managed the research grant programs.

Specialist, Member Benefits and Services

• Jul 2017 - Dec 2019

• CLIENT SUPPORT - Assisted ICMA members and customers by answering inquiries thoroughly and within established time frame, by researching, locating, and providing accurate information. • PROCESS DESIGN AND IMPLEMENTATION – Created standard operating procedures as needed. Processed membership applications, reinstatements, and upgrades. • PROGRAM COORDINATION - Supported the ICMA Senior Advisors Program by analyzing and confirming data, collecting state agreements, processes invoices, and other programmatic activities. • DATA INTEGRITY - Assisted with member data clean up including running queries and merging records. • STAKEHOLDER ENGAGEMENT - Supported the annual committee volunteer process, entered and updated candidate information, generated queries, and reviewed content for accuracy and completeness.

Management Analyst Fellow (ICMA)

• May 2015 - Dec 2016

• FELLOWSHIP RECIPIENT - Awarded a highly competitive one-year fellowship that places participants in full-time local government management-track positions shaped by direct mentorship under senior government leaders and rotational assignments.• COMMUNICATIONS DEVELOPMENT - Drafted city communications including internal newsletter articles, a State of the City speech for the City Administrator, a Public Works Week brochure, a generic economic development RFI, revised sustainability indicators in a strategic plan update, edited the department’s web page, evaluated RFC-TV operations.• PROJECT MANAGEMENT – Delivered projects approved by City Council including co-writing the 2015-2016 Budget Update and 2017-2018 Budget with the Assistant City Administrator, prepared option agreement for Air Motion Systems, updated fee schedule, revised the room tax ordinance and presented it to the Council.• PROCESS MANAGEMENT - Wrote the RFP for uniform services for the City of River Falls and managed the RFP process with Operations supervisors, which resulted in the hiring of a new vendor that was a better fit for the City’s needs.• ECONOMIC DEVELOPMENT - Collaborated with the City Administrator to relocate TurnKey Corrections to River Falls. Developed the project timeline, calculated tax increment financing, and finalized the land conveyance with St. Croix County.• STATE STATUTE COMPLIANCE - Revised the city’s room tax ordinance in compliance with the state statute change and presented it to the Council.• EVENT PLANNING AND EXECUTION - Updated the orientation packet for new council members, recommended a facilitator for City Council Leadership Sessions, and coordinated the execution of the sessions with the facilitator.

Volunteer

• Jan 2015 - Apr 2015

• EMERGENCY MANAGEMENT PLANNING - Revised emergency management plans for subsidized housing complexes and updated site plans.

Graduate Assistant

• Aug 2012 - May 2014

• CLASSROOM ADMINISTRATION - Attended lectures and assisted the professors by grading quizzes and news reports, conducting literature searches and data sorting, and researching MPA programs.• RESEARCH AND ANALYSIS - Conceptualized and ran a competitive comparison analysis of NASPAA accredited MPA programs and integrated best practices into CMU’s NASPAA accreditation, evaluated the program’s performance, generated reports, and developed recommendations. • DEPARTMENTAL COORDINATION - Served as a point of contact for many projects with different departments to organize and facilitate the completion of program work.• PUBLIC POLICY RESEARCH- Learned about public management best practices in the Seoul Metropolitan Government in a graduate field study. Presented my group’s conclusions and recommendations. Wrote a term paper that summarized the results of my research and analysis.

Intern

• Aug 2013 - Dec 2013

• ECONOMIC INVESTMENT ANALYSIS - Analyzed the socioeconomic environment to encourage economic investment in Clare and Isabella Counties.• RESEARCH AND REPORTING - Conducted research on industrial clusters and market demographics as an intern at the Middle Michigan Development Corporation, which MMDC utilized to attract economic growth for Isabella and Clare County.

Associate Producer/Editor

• Nov 2009 - Oct 2011

• BROADCAST PRODUCTION - Stacked the morning show rundown, updated stories, edited video, and posted stories on the website as an associate news producer/editor.• NEWS PRODUCTION - Utilized editorial and production skills on the morning show. Served as a Sunday 11 pm and weekday fill-in producer which required construction of the rundown

News Intern

• May 2009 - Aug 2009

• CONTENT DEVELOPMENT - Wrote stories for the newscasts, reported a human-interest story about Artist Singh, assisted with the set-up and tear down of Maranda Park Parties.• COMMUNITY OUTREACH – Engaged with community members and other stakeholders through interviews and other means to gather content for written stories and newscasts.

Staff Reporter

• Aug 2008 - Apr 2009

• NEWS REPORTING - Reported a feature and political stories including the 2008 election cycle and covering the Central Michigan Charter Schools beat.