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Experience

    • Australia
    • Travel Arrangements
    • 1 - 100 Employee
    • Vice Chair
      • Jun 2021 - Present

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Business Development Manager - Leisure
      • Nov 2018 - Feb 2023

    • India
    • Telecommunications
    • Operations Support Coordinator
      • Jul 2017 - May 2018

      Revenue and Yield Management focused in a jack of all trades type of role. No task too big or small from Report writing for board & council to working with high level management on strategy to relationship management.

    • Reservations Specialist
      • Apr 2016 - Jun 2017

    • Australia
    • Utilities
    • 700 & Above Employee
    • Acquisitions/Customer Care
      • Jul 2012 - Apr 2016

      Shaun took up a position with Origin Energy to help develop his sales skills and within 3 months of joining was selected to become a member of a specialist business acquisition team that has since been dismantled. On dissolution he took up a sales champion role in the customer care team passing on his sales experience and techniques to peers. Accountabilities include: • Accountable for the conversion to sales of leads both inbound & outbound • Appointed Sales Champion for the team, coaching peers & reporting on sales • General service enquiries

    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Travel Information Officer/Travel Consultant
      • 2011 - Jun 2012

      Having commenced with SA Travel in 2011 in February 2012 the company encountered financial difficulties. Shaun's employment contract with that entity ceased and he was appointed on contract by the SA Government (who then funded the new operation). Accountabilities included: • Provide general destination information on South Australia • Managed & responded to email enquiries • Corporate & leisure bookings including flights, accommodation and cruising • Group bookings for Hotel reservations

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Service Cashier
      • Dec 2007 - Sep 2011

      Accountabilities included: • Interacting with customers • Cash handling and EFTPOS technology • Supervising small groups of staff Accountabilities included: • Interacting with customers • Cash handling and EFTPOS technology • Supervising small groups of staff

Education

  • TAFE SA
    Diploma, Tourism and Travel Services Management
    2014 - 2016
  • TAFE SA
    Certificate 111 in Tourism (Retail Travel)
    2013 - 2013

Community

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