Brenna Boutote

General Manager at Maggie McFly's®
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Contact Information
us****@****om
(386) 825-5501
Location
Springfield, Virginia, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • May 2021 - Present

    • Front Of House Manager
      • Aug 2020 - May 2021

    • United States
    • Restaurants
    • 700 & Above Employee
    • Bartender
      • Sep 2016 - Jun 2020

      • Negotiate conflicts in a fair but firm matter with guests • Answer questions about menu selections and made recommendations when requested • Accurately record orders and partner with team members to serve food and beverages that exceeds guests’ expectations • Measure and mix alcoholic beverages for guests in a quickly matter • Proficiently communicate with kitchen staff regarding customer allergies and other special requests • Negotiate conflicts in a fair but firm matter with guests • Answer questions about menu selections and made recommendations when requested • Accurately record orders and partner with team members to serve food and beverages that exceeds guests’ expectations • Measure and mix alcoholic beverages for guests in a quickly matter • Proficiently communicate with kitchen staff regarding customer allergies and other special requests

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Future Leader Intern
      • Jun 2019 - Aug 2019

      • Assist management and supervisors in tasks needed • Supervise tray line employees so food is delivered to patients on time • Create and suggest ideas to improve the quality of the food in the hospital • Assemble and make Fourth of July theme meal for guests and patients • Learn all positions throughout the food and beverage team and report on it • Assist management and supervisors in tasks needed • Supervise tray line employees so food is delivered to patients on time • Create and suggest ideas to improve the quality of the food in the hospital • Assemble and make Fourth of July theme meal for guests and patients • Learn all positions throughout the food and beverage team and report on it

    • Food and Beverage Services
    • 700 & Above Employee
    • Supervisor
      • May 2018 - Sep 2018

      • Assisted managers in all restaurants, cross-trained at other positions in the location • Secured opening and closing the building according to expectations of the management team • Constructed Work Force Management scheduling, editing, keying exceptions and approving time • Ensured all staff on duty are properly trained and adhere to cash handling standards • Controlled cash handling, safe verification and daily deposits per day ($1,800) • Assisted managers in all restaurants, cross-trained at other positions in the location • Secured opening and closing the building according to expectations of the management team • Constructed Work Force Management scheduling, editing, keying exceptions and approving time • Ensured all staff on duty are properly trained and adhere to cash handling standards • Controlled cash handling, safe verification and daily deposits per day ($1,800)

Education

  • Johnson & Wales University
    Bachelor's degree, Restaurant/Food Services Management
    2016 - 2020

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