Experience

Top Shelf Distillers

• Canada
• Beverage Manufacturing
• 1 - 100 Employee

• Client Service Specialist

  • Aug 2020 - Present

  Engaging in client-centric communications (i.e., empathetic, outcome-focused), while upholding an organizational voice. Coordinating with teammates to develop clear and consistent social media responses. Ongoing experience supporting sales goals through effective customer communications. Providing additional and flexible support for ad hoc projects. Engaging in client-centric communications (i.e., empathetic, outcome-focused), while upholding an organizational voice. Coordinating with teammates to develop clear and consistent social media responses. Ongoing experience supporting sales goals through effective customer communications. Providing additional and flexible support for ad hoc projects.



Carefor Health & Community Services

• Canada
• Hospitals and Health Care
• 200 - 300 Employee

• Client Services Coordinator

  • May 2018 - Aug 2020

  Developed capabilities with a wide range of communications materials while focusing on the holistic needs of clients and practitioners. Consistently provided and welcomed ongoing constructive feedback to management and team members to improve service delivery within the community.

• Homemaker

  • Mar 2018 - May 2018

  Provided support to senior citizens in dynamic environments, ensuring that organizational initiatives, programs, and messaging were consistently represented.



Adorit Boutique

• Canada
• Retail

• Sales Representative

  • May 2016 - May 2017

  Enhanced social media skills through photography and developing creative content, while maintaining a professional and consistent brand identity. Assisted with the creation of digital communications plans and development of key messages for environmentally and socially-conscious business (i.e., fair trade and largely local product line). Enhanced social media skills through photography and developing creative content, while maintaining a professional and consistent brand identity. Assisted with the creation of digital communications plans and development of key messages for environmentally and socially-conscious business (i.e., fair trade and largely local product line).



Boys and Girls Club of Ottawa

• Volunteer Staff

  • Sep 2016 - Mar 2017

  Facilitated and coordinated after-school snack programs, aimed at addressing poverty, food insecurity and health equity within vulnerable communities in Ottawa. Supported creative and academic extracurricular programs to assist students with homework, personal projects, and skill development. Facilitated and coordinated after-school snack programs, aimed at addressing poverty, food insecurity and health equity within vulnerable communities in Ottawa. Supported creative and academic extracurricular programs to assist students with homework, personal projects, and skill development.


Brio Bodywear
• Canada
• Retail
• 1 - 100 Employee
• Sales Representative

  • Sep 2014 - Aug 2015