Experience

Alton Lane

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Custom Sales Specialist

  • Oct 2022 - Present



Brunello Cucinelli

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Men's Selling Manager

  • Nov 2021 - Oct 2022



Suitsupply

• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Aug 2015 - Mar 2020

  Provide exceptional customer service. Fully capable of sizing any client correctly and very knowledgeable on necessary alterations needed per client. Proficient in basic alterations with minimal need for re-alterations after first fitting. Has extensive product knowledge and capable of educating clients on all aspects of suiting: Construction, fabrics, proper fit, etc. Was expected to check client's finished alterations and make adjustments where needed. Considered a fashion expert for the Suitsupply aesthetic, and could combine that with the client's wants and needs. Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs. Show less



Banana Republic

• United States
• Retail
• 700 & Above Employee

• • 2013 - 2015

  Assisted the visual manager to over see all visual aspects of the store. Had full knowledge of how the floor was to be set up for in season product.Expected to make adjustments when product was selling through. Created retail displays to highlight particular products and drive sales according to corporate strategy.Put together displays and layouts throughout store to promote trends and current sales items.Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.Maintained current graphics, signage and related sales collateral. Show less

• • 2011 - 2013

  Responsible for ensuring all staff members provide exceptional customer service through training and by example. Led the sales floor to ensure that exceptional service was provided to all customers.Was responsible for keeping up with customer service responses and overall metrics of the store.Provided a safe and approachable environment for the whole staff De-escalated problematic customer concerns, maintaining calm, friendly demeanor.Handled client inquiries with exceptional professionalism and enthusiasm. Show less

• • 2009 - 2011