Experience

Glassbox
• United Kingdom
• Software Development
• 200 - 300 Employee
• Business and Product Development Manager

  • Apr 2020 - Present


Supported Limited

• United Kingdom
• Telecommunications

• Technical Manager

  • Oct 2016 - Present

  Providing Retail Solutions and Support to the New Zealand Petroleum Industry. Contracting to various other various organisations in a technical capability. Providing Retail Solutions and Support to the New Zealand Petroleum Industry. Contracting to various other various organisations in a technical capability.


Tru-Test Group
• New Zealand
• Farming
• 1 - 100 Employee
• Technical Support Group Leader

  • Feb 2015 - Oct 2016


ECL Group Ltd

• New Zealand
• IT Services and IT Consulting
• 100 - 200 Employee

• National Technical Manager

  • Sep 2013 - Dec 2014

  Responsible for the successful integration of the Assist business into the ECL Group. Identify and build strong relationships with existing customers and identify new products, solutions or services that could be marketed to them. Develop new business opportunities in the markets serviced by the ECL Group, with specific focus in the Technology Products and Services in line with the ECL Group strategic plan. Work with customers to ensure that their expectations are mirrored within the contract document and known throughout ECL Group. Show less



Assist Network Services

• Managing Director

  • Oct 2007 - Sep 2013

  Assist Network Services provide IT Network Infrastructure Planning and Solutions, Point of Sale Systems, Outdoor Payment Systems, EFTPOS Service, 24/7 Monitoring and Helpdesk • Managing and directing 15 staff, providing leadership and motivation • Building the company to be the Market Leader in Service Station Technical Support • Planning, organizing and controlling activities for efficiency and effectiveness • Ensuring continuous personal development training for all staff • Ensuring projects are completed on time and within budget • Designing and implementing new ideas • Liaising with customers with a focus on ensuring customer satisfaction • Processing and managing accounts receivables and payables and GST • Project Managing large deployments of Point of Sale and Outdoor Payment technologies • Internal and External Technical Escalation • Responsible for the day-to-day running of the company and the development of business plans Show less



Provenco Retail Automation

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Implementation Specialist

  • 2003 - 2007

  • Responsible for in-country deployment of: - 40 Service Stations in Kuwait for Oula - 8 Service Station in Brunei for Shell • Developing training plan for new Point of Sale technology • Providing daily operational support for new deployments • Testing and development planning with Project Manager • Providing in-country testing of new pump communication protocols • Organising Agent and Support Desk training • Establishing Machine Image Creation and deployment • Responsible for in-country deployment of: - 40 Service Stations in Kuwait for Oula - 8 Service Station in Brunei for Shell • Developing training plan for new Point of Sale technology • Providing daily operational support for new deployments • Testing and development planning with Project Manager • Providing in-country testing of new pump communication protocols • Organising Agent and Support Desk training • Establishing Machine Image Creation and deployment


Fuelquip
• Appliances, Electrical, and Electronics Manufacturing
• Helpdesk Technical Support

  • 2001 - 2003