Experience

GreenEcho, LLC
• United States
• Information Technology & Services
• 1 - 100 Employee
• Information Technology Help Desk

  • Dec 2022 - Present

Duro-Last Inc.
• United States
• Warehousing
• 1 - 100 Employee
• Quality Control Inspector

  • May 2022 - Dec 2022

Samsara
• India
• Food and Beverage Manufacturing
• 1 - 100 Employee
• IT Specialist

  • Sep 2021 - May 2022


Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Advanced Troubleshooting Tech II

  • 2017 - 2021

  In this role, I identified and resolved complex RF issues regarding plant using appropriate course of action while effectively communicating with customers. I delivered impeccable technical support to key members in managing their day-to-day functions. I performed system installation mostly just trouble calls for quite a while. I attended calls for internet repair, TV repair, phone repair, jobs rewiring coax, fiber, and CatV and up. I worked in attics and crawlspaces as well as climbed electric… Show more In this role, I identified and resolved complex RF issues regarding plant using appropriate course of action while effectively communicating with customers. I delivered impeccable technical support to key members in managing their day-to-day functions. I performed system installation mostly just trouble calls for quite a while. I attended calls for internet repair, TV repair, phone repair, jobs rewiring coax, fiber, and CatV and up. I worked in attics and crawlspaces as well as climbed electric poles. I served as the first to volunteer for OT or to go help tech in need. I chaired meetings on weekly basis as well as participated in training program. I interfaced with leadership and top-performing team. A few of noteworthy accomplishments in this tenure include: • Delivered exceptional customer service which resulted in improving client's satisfaction level. • Ensured smooth running of everything by heading up some massive coaxial rewire. Show less In this role, I identified and resolved complex RF issues regarding plant using appropriate course of action while effectively communicating with customers. I delivered impeccable technical support to key members in managing their day-to-day functions. I performed system installation mostly just trouble calls for quite a while. I attended calls for internet repair, TV repair, phone repair, jobs rewiring coax, fiber, and CatV and up. I worked in attics and crawlspaces as well as climbed electric… Show more In this role, I identified and resolved complex RF issues regarding plant using appropriate course of action while effectively communicating with customers. I delivered impeccable technical support to key members in managing their day-to-day functions. I performed system installation mostly just trouble calls for quite a while. I attended calls for internet repair, TV repair, phone repair, jobs rewiring coax, fiber, and CatV and up. I worked in attics and crawlspaces as well as climbed electric poles. I served as the first to volunteer for OT or to go help tech in need. I chaired meetings on weekly basis as well as participated in training program. I interfaced with leadership and top-performing team. A few of noteworthy accomplishments in this tenure include: • Delivered exceptional customer service which resulted in improving client's satisfaction level. • Ensured smooth running of everything by heading up some massive coaxial rewire. Show less



Jose Amaya Construction

• Roofing / Snow Removal

  • 2015 - 2017

  Snow removal during the Winter months and business/residential roofing/carpentry projects the rest of the year Snow removal during the Winter months and business/residential roofing/carpentry projects the rest of the year


Automotive Product Consultants, LLC.
• United States
• Automotive
• 1 - 100 Employee
• Insurance Sales Specialist

  • 2012 - 2015

Olive Garden
• United States
• Restaurants
• 700 & Above Employee
• Bartender / Server / Host

  • 2008 - 2012

U-Haul International, Inc
• Customer Service Representative / Hitch Installation / Truck Maintenance and Repair3

  • 2005 - 2009