Brendan Quigley

Service Delivery Analyst at New Ireland Assurance
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Experience

    • Ireland
    • Financial Services
    • 300 - 400 Employee
    • Service Delivery Analyst
      • Oct 2016 - Present

      Dublin, Leinster, Ireland My role involves working on the maintenance, upgrade of and introduction of applications which make up the New Ireland IT infrastructure

    • Application Support and SQL Analyst
      • Jun 2015 - Oct 2016

      Dublin My key roles in this position include: • Diagnosing problems and identifying potential solutions. • Development and delivery of SQL scripts to fix Data issues. • Ensuring timely resolution of all assigned issues and provide regular updates with clients. • Liaising with Development/Business teams on assigned open issues • Conduct weekly conference calls with clients. • Provided Monthly reports for clients. • Accurately record minutes with clients and… Show more My key roles in this position include: • Diagnosing problems and identifying potential solutions. • Development and delivery of SQL scripts to fix Data issues. • Ensuring timely resolution of all assigned issues and provide regular updates with clients. • Liaising with Development/Business teams on assigned open issues • Conduct weekly conference calls with clients. • Provided Monthly reports for clients. • Accurately record minutes with clients and Development/Business teams. • Produce internal customer service related reports and documentation. • Assist in building product knowledge base to expedite issue resolution. Show less

    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • .Net Developer
      • Oct 2013 - Jul 2015

      Sussex Road, Dublin 4 • Expansion and module creation of TCAS Online and SCAS Online systems • Database administration and management, experience in working with and developing SQL Server stored-procedures and functions • Wire-frame system design and development • Front-end HTML5 and CSS3 design and development for clients and in-house projects

    • Ireland
    • Education Administration Programs
    • 300 - 400 Employee
    • Student
      • Apr 2013 - Oct 2013

      Dublin Business School This is an intensive full-time 7 month course developed jointly by Dublin Business School with Microsoft Ireland and their partnership network. Some of the areas taught on this course are: • Cloud Computing-Windows Azure, Google App Engine, Amazon Web Services. • Database & Web Application Development-Visual Studio, XML, ASP.NET. • Database design & development-SQL, Microsoft Access. • Web Design & Development-HTML, CSS, JavaScript. • Operating Systems and Networks-Linux… Show more This is an intensive full-time 7 month course developed jointly by Dublin Business School with Microsoft Ireland and their partnership network. Some of the areas taught on this course are: • Cloud Computing-Windows Azure, Google App Engine, Amazon Web Services. • Database & Web Application Development-Visual Studio, XML, ASP.NET. • Database design & development-SQL, Microsoft Access. • Web Design & Development-HTML, CSS, JavaScript. • Operating Systems and Networks-Linux Systems. • Advanced Networks - Network devices, IP addressing, subnetting. • Information Systems Dev. & Management- Business Systems, Methodologies. • Principles of computer programming - C #. • Object-Oriented Programming - C#. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Custodian
      • Feb 2010 - Apr 2013

      Dublin I worked for State Street International in the custody department. My duties included booking and settling trades, ensuring all trades get matched and settled in a timely fashion, processing receipts/payments in/out of the fund, monitoring the cash accounts on the funds ensuring there were no overdrafts, doing cash and stock recs, dealing with queries on a daily basis from clients via weekly and monthly service calls, assisting auditors and other state street depts, and also relevant daily… Show more I worked for State Street International in the custody department. My duties included booking and settling trades, ensuring all trades get matched and settled in a timely fashion, processing receipts/payments in/out of the fund, monitoring the cash accounts on the funds ensuring there were no overdrafts, doing cash and stock recs, dealing with queries on a daily basis from clients via weekly and monthly service calls, assisting auditors and other state street depts, and also relevant daily, weekly and monthly reporting. Show less

    • Project Manager and Physical Education Facilitator
      • Apr 2008 - Feb 2010

      I worked in a number of roles such as Sports Day Organiser, Summer Camp Co-ordinator and Physical Education Facilitator. I was Responsible for the planning, organisation, and delivering of all aspects of summer camps for children, Adapting a number of sessions for children with Autism and physical impairments thus ensuring their participation.I Worked with communities in disadvantaged areas in the planning and running of various sports days and events. I Facilitated also facilitated physical… Show more I worked in a number of roles such as Sports Day Organiser, Summer Camp Co-ordinator and Physical Education Facilitator. I was Responsible for the planning, organisation, and delivering of all aspects of summer camps for children, Adapting a number of sessions for children with Autism and physical impairments thus ensuring their participation.I Worked with communities in disadvantaged areas in the planning and running of various sports days and events. I Facilitated also facilitated physical education classes. Show less

Education

  • National College of Ireland
    Higher Diploma in Science in Data Analytics, Data Modeling/Warehousing and Database Administration
    2016 - 2017
  • Dublin Business School
    Higher Diploma in Computer Science(Cloud Computing), Computer Science
    2012 - 2013
  • Waterford Institute of Technology
    Master of Arts in Sports Psychology, Sports Studies
    2005 - 2007
  • Portlaoise CBS
    1995 - 2000

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