Experience

FORTEC United Kingdom

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Display & Embedded Solutions Manager

  • Jul 2003 - Present

  I originally headed the sales team at Display Solutions and automatically transitioned to Display Technology LTD UK as Commercial Manager. Maintaining current customer accounts and acquiring new key customers. Currently managing our top key accounts that currently provide a turnover of 1.1 Million Pounds Sterling.Managed the Sales team, was responsible for training and progressing staff within the company.Offering high level of technical support in the LCD Display, Industrial Computing & Touch sensor fields.Analyse customer requirements, document and develop solutionsProvide sales and support co-ordination from initial enquiry, giving on-site technology demonstrations and assisting with final customer order fulfilment Study end-user computing hardware configurations, and provide input on improvement of such hardware configurations in line with company portfolio of products Prepare, cost and delivery quotations whilst maintaining margin levels. Liaise with manufacturers in Taiwan, China, Korea and the UK.Troubleshoot customers systems supplied.Work with sales administration staff to enhance and optimize working processesManaging repair and replacement of faulty components under RMA processAssisting drafting editorial copies and case studies for magazines / news articles / blogs with our marketing team.Assist yearly company Exhibitions / Shows including all equipment, content and setup. Conduct meetings/interviews with press and magazine editors. Show less

• Commercial Manager

  • Jun 2003 - Present



Display Solutions Limited

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Account Manager

  • Jan 2010 - Jan 2016

  I provided sales & technical support to key accounts and back up to the rest of my team, I was responsible for project management with these key accounts and focus on business development , supplier relations, and product management looking at new products in our market sectors ensuring we stayed competitive and up to date with technology.

• Technical Sales Coordinator

  • Apr 2005 - Dec 2009

  As Technical Sales I was responsible for processing sales and purchase orders, quoting customers and handling all RMA's. I was in liaison with Suppliers out in the Far-East ensuring technical and product requirements for the customers was met, I handles and processed all RMA's for the company.

• Technical Sales Support Specialist

  • Jul 2003 - Mar 2005

  In July 2003 I began working for Display Solutions as technical sale co-ordinator at first where I spent a lot of time with hardware matching TTL signals to Embedded SBC's, mapping tables and electronics I gathered the invaluable knowledge of the difference between commercial Electronics and Industrial Embedded product, Touch and TFT Displays.



Brazen Computer Services

• Durban, KwaZulu-Natal, South Africa

• Business Owner

  • Oct 1999 - Mar 2003

  Partner & Owner Business primarily focused on user-support, Hardware integration, Sales and marketing, Network administration & Training in the Small / Medium Enterprise to End-User market. Brazen Computers provided the basis of my Information Technology “hands on experience”, Services ranged from electronic support to software design implementation and related consultancy. Partner & Owner Business primarily focused on user-support, Hardware integration, Sales and marketing, Network administration & Training in the Small / Medium Enterprise to End-User market. Brazen Computers provided the basis of my Information Technology “hands on experience”, Services ranged from electronic support to software design implementation and related consultancy.



Rent IT

• Durban, KwaZulu-Natal, South Africa

• Manager of Sales

  • Oct 2002 - Feb 2003

  Appointed Manager of “Rent IT” (October 2002 to February 2003) – South Africa Focused on setting up a rental financing firm in Durban area, High cost PC Components and related equipment were rented to clients over a 3 year contract, offered cliental technical support to existing client base. Main clients supported: Rhythmic Beat (Gateway, Springfield and local airport branch) Vista Homes (Mount Edgecombe, South Africa) Main objective of Rent IT was to build a larger cliental basis. Appointed Manager of “Rent IT” (October 2002 to February 2003) – South Africa Focused on setting up a rental financing firm in Durban area, High cost PC Components and related equipment were rented to clients over a 3 year contract, offered cliental technical support to existing client base. Main clients supported: Rhythmic Beat (Gateway, Springfield and local airport branch) Vista Homes (Mount Edgecombe, South Africa) Main objective of Rent IT was to build a larger cliental basis.



Spinnakers

• Durban, KwaZulu-Natal, South Africa

• Assistant Bar Manager

  • Jan 1996 - Jan 1998

  Trained and supervised various staff members, implemented promotional events. Trained and supervised various staff members, implemented promotional events.