Technical Customer Support Specialist

• Jan 2022 - Jun 2023

Service Desk Technician

• Aug 2021 - Jan 2022

PC Deployment Technician

• Jun 2021 - Aug 2021

.NET Bootcamp Student

• Sep 2020 - Dec 2020

Attended a .NET bootcamp at Tech Elevator. Below is a list of projects I’ve completed during my time there - Console vending machine simulator: .csv file, inventory/price information, user can feed money, select a product, and receive change. Every transaction is logged, finishes with a sales report. - Online payment service: wrote RESTful API Server and command-line application for an online payment service as Capstone #2. Used SQL Server… Show more Attended a .NET bootcamp at Tech Elevator. Below is a list of projects I’ve completed during my time there - Console vending machine simulator: .csv file, inventory/price information, user can feed money, select a product, and receive change. Every transaction is logged, finishes with a sales report. - Online payment service: wrote RESTful API Server and command-line application for an online payment service as Capstone #2. Used SQL Server Management Studio and Visual Studio Code to write the actual code. Tables with primary/foreign keys, JSON Web Tokens, Object-oriented programming. - Website: created a website called Pet Play Pals designed to be a place for dog owners to upload pictures of their pets, arrange play dates, and more. We used Google Maps API, forum to ask questions, and much more. Show less Attended a .NET bootcamp at Tech Elevator. Below is a list of projects I’ve completed during my time there - Console vending machine simulator: .csv file, inventory/price information, user can feed money, select a product, and receive change. Every transaction is logged, finishes with a sales report. - Online payment service: wrote RESTful API Server and command-line application for an online payment service as Capstone #2. Used SQL Server… Show more Attended a .NET bootcamp at Tech Elevator. Below is a list of projects I’ve completed during my time there - Console vending machine simulator: .csv file, inventory/price information, user can feed money, select a product, and receive change. Every transaction is logged, finishes with a sales report. - Online payment service: wrote RESTful API Server and command-line application for an online payment service as Capstone #2. Used SQL Server Management Studio and Visual Studio Code to write the actual code. Tables with primary/foreign keys, JSON Web Tokens, Object-oriented programming. - Website: created a website called Pet Play Pals designed to be a place for dog owners to upload pictures of their pets, arrange play dates, and more. We used Google Maps API, forum to ask questions, and much more. Show less

Western Pennsylvania Field Organizer

• Dec 2019 - Mar 2020

- Phone banking for different state bills and events we were doing - Pre-recruitment for canvassers at Penn State University and University of Pittsburgh - Conducted petition signing at different locations in Pennsylvania (Pittsburgh and State College, PA, etc.) - Microplastics research (collecting water in glass jars) for rivers/lakes around southwestern Pennsylvania - Wrote Letters to the Editor for various newspapers in southwestern Pennsylvania - Phone banking for different state bills and events we were doing - Pre-recruitment for canvassers at Penn State University and University of Pittsburgh - Conducted petition signing at different locations in Pennsylvania (Pittsburgh and State College, PA, etc.) - Microplastics research (collecting water in glass jars) for rivers/lakes around southwestern Pennsylvania - Wrote Letters to the Editor for various newspapers in southwestern Pennsylvania

Zero Waste PA Event Assistant

• Apr 2019 - Dec 2019

- Public education regarding differences between recycling, composting, and landfill waste - Sorted content of waste bags, categorizing waste into proper bags for recycling, compost, and landfill - Assisted with disposal of televisions and other electronic waste at Hard to Recycle events in greater Pittsburgh - Public education regarding differences between recycling, composting, and landfill waste - Sorted content of waste bags, categorizing waste into proper bags for recycling, compost, and landfill - Assisted with disposal of televisions and other electronic waste at Hard to Recycle events in greater Pittsburgh

Assistant Site Supervisor

• May 2018 - Oct 2018

- Managed 5-10 people on a daily basis - Responsible for daily cash/credit receipts and time-reporting of all employees - Engaged and instructed customers in river safety - Managed 5-10 people on a daily basis - Responsible for daily cash/credit receipts and time-reporting of all employees - Engaged and instructed customers in river safety

Sustainability Fellow

• Apr 2017 - Mar 2018

- Worked for Sustainable Pittsburgh in their Sustainable Pittsburgh Challenge department dealing with the SP Challenge newsletter (over 450 readers) that comes out each week. - Wrote various social media posts (Twitter, Facebook, and Instagram). - Created pages, as needed, on the SP Challenge website, such as the Ribbon Achievements section using Joomla. - Conducted site visits to participants in the SP Challenge. - Helped to organize and conduct monthly workshops. WORKSHOPS… Show more - Worked for Sustainable Pittsburgh in their Sustainable Pittsburgh Challenge department dealing with the SP Challenge newsletter (over 450 readers) that comes out each week. - Wrote various social media posts (Twitter, Facebook, and Instagram). - Created pages, as needed, on the SP Challenge website, such as the Ribbon Achievements section using Joomla. - Conducted site visits to participants in the SP Challenge. - Helped to organize and conduct monthly workshops. WORKSHOPS ATTENDED - Two full-day CORO Leadership Training seminars. - Participated in "Grant Writing and Government Relations 101" seminar - Tree Planting - Corporate Sustainability (featuring people from BNY Mellon, FedEx Ground, and Highmark) Show less - Worked for Sustainable Pittsburgh in their Sustainable Pittsburgh Challenge department dealing with the SP Challenge newsletter (over 450 readers) that comes out each week. - Wrote various social media posts (Twitter, Facebook, and Instagram). - Created pages, as needed, on the SP Challenge website, such as the Ribbon Achievements section using Joomla. - Conducted site visits to participants in the SP Challenge. - Helped to organize and conduct monthly workshops. WORKSHOPS… Show more - Worked for Sustainable Pittsburgh in their Sustainable Pittsburgh Challenge department dealing with the SP Challenge newsletter (over 450 readers) that comes out each week. - Wrote various social media posts (Twitter, Facebook, and Instagram). - Created pages, as needed, on the SP Challenge website, such as the Ribbon Achievements section using Joomla. - Conducted site visits to participants in the SP Challenge. - Helped to organize and conduct monthly workshops. WORKSHOPS ATTENDED - Two full-day CORO Leadership Training seminars. - Participated in "Grant Writing and Government Relations 101" seminar - Tree Planting - Corporate Sustainability (featuring people from BNY Mellon, FedEx Ground, and Highmark) Show less

Data Analyst

• Nov 2016 - Jan 2017

- Performed work with Microsoft Excel. - Used LinkedIn to research young, renewable energy workers to put into a database for Dayaway Careers. - Conducted informational interviews with the renewable energy workers on my own time. - Performed work with Microsoft Excel. - Used LinkedIn to research young, renewable energy workers to put into a database for Dayaway Careers. - Conducted informational interviews with the renewable energy workers on my own time.

Policy Intern

• Jun 2015 - Sep 2015

Dealing with policy reviews as they relate to the beach nourishment project in the Town of Sandwich, MA. The Army Corps of Engineers brought sand from the bottom of the Cape Cod Canal and will deposit it on the beach now, my project was to analyze the federal, state, and local laws that related to this project. Dealing with policy reviews as they relate to the beach nourishment project in the Town of Sandwich, MA. The Army Corps of Engineers brought sand from the bottom of the Cape Cod Canal and will deposit it on the beach now, my project was to analyze the federal, state, and local laws that related to this project.

Research Intern

• Jun 2014 - Aug 2014

I was tasked with updating the SharePoint intranet site for the Environmental and Safety Programs Office. Additionally, I wrote a sustainability newsletter for the park which dealt with things such as the solar panels on Alcatraz Island, electric vehicles in the park, and the wind turbines at the Crissy Field Center. Overall, it was a wonderful experience, which I am so proud to have gone through. I was tasked with updating the SharePoint intranet site for the Environmental and Safety Programs Office. Additionally, I wrote a sustainability newsletter for the park which dealt with things such as the solar panels on Alcatraz Island, electric vehicles in the park, and the wind turbines at the Crissy Field Center. Overall, it was a wonderful experience, which I am so proud to have gone through.

Worker

• Jun 2011 - Aug 2011

I washed down planes, helped fix them if they needed repairs, and also refueled the planes before they went out. I love airplanes and so I wanted to do this, just to be around the planes in the summer after I graduated high school. I washed down planes, helped fix them if they needed repairs, and also refueled the planes before they went out. I love airplanes and so I wanted to do this, just to be around the planes in the summer after I graduated high school.