Experience

Keolis Downer

• Urban Transit Services
• 300 - 400 Employee

• Charter and Events Booking Manager

  • Oct 2017 - Present

  Manage bus charters within Northern Sydney and CBD for schools, corporate, government and private bookings. This includes sourcing business, actioning online, phone and email requests then liaise with the bus scheduling team for various bus depots. Also licensed to drive Rigid (standard), Articulated (bendy) and Double Decker buses when required. Manage bus charters within Northern Sydney and CBD for schools, corporate, government and private bookings. This includes sourcing business, actioning online, phone and email requests then liaise with the bus scheduling team for various bus depots. Also licensed to drive Rigid (standard), Articulated (bendy) and Double Decker buses when required.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Insurance Specialist

  • Nov 2014 - Aug 2017

  Provide Personal Insurance advice to Citibank clients and help with lodgement of applications. Conduct ongoing training on the importance of protection families assets & income to Citibank staff within NSW branches. Look to build internal and external referral partners. Also conduct sales surveillance checks on other Insurance & Investment Adviser's documentation and assist the Citibank Insurance Product team with ideas around product improvements, marketing and reporting. Provide Personal Insurance advice to Citibank clients and help with lodgement of applications. Conduct ongoing training on the importance of protection families assets & income to Citibank staff within NSW branches. Look to build internal and external referral partners. Also conduct sales surveillance checks on other Insurance & Investment Adviser's documentation and assist the Citibank Insurance Product team with ideas around product improvements, marketing and reporting.



Commonwealth Bank

• Australia
• Financial Services
• 700 & Above Employee

• Insurance Development Manager

  • Jan 2011 - Oct 2014

  Coach and develop sales capabilities of staff within my 30 CBA branches including Branch and Area Managers to increase new insurance sales for home, car, loan protection and life insurance. Coach and develop sales capabilities of staff within my 30 CBA branches including Branch and Area Managers to increase new insurance sales for home, car, loan protection and life insurance.



St.George Bank

• Australia
• Banking
• 700 & Above Employee

• Personal Insurance Adviser

  • Jan 2002 - Dec 2010

  Provide Life Insurance advice to Retail and Private Banking clients Provide Life Insurance advice to Retail and Private Banking clients



State Bank of NSW

• Banking
• 1 - 100 Employee

• Bank & Lending Manager

  • Jan 1995 - Dec 2001

  Manage branch staff so the team exceeds all sales and customer service KPIs. This included the Commonwealth Bank after the Colonial Bank takeover. This role included lodgement and approval of various client finance applications. Manage branch staff so the team exceeds all sales and customer service KPIs. This included the Commonwealth Bank after the Colonial Bank takeover. This role included lodgement and approval of various client finance applications.