Brendan Comiskey

Customer Success Manager - PropertyIQ at Macquarie Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Skills

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Credentials

  • Certificate IV in Training & Assessment
    Australian Institute of Management

Experience

  • Macquarie Group
    • Australia
    • Financial Services
    • 700 & Above Employee
    • Customer Success Manager - PropertyIQ
      • Aug 2021 - Present

  • Urbanise
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Client Implementation & Onboarding Manager
      • Feb 2020 - Aug 2021

      Responsible for managing the implementation of Urbanise’s solutions into strata management companies in Australia and New Zealand Responsible for managing the implementation of Urbanise’s solutions into strata management companies in Australia and New Zealand

  • MRI Software
    • United States
    • Software Development
    • 700 & Above Employee
    • Solutions Consultant
      • Nov 2019 - Jan 2020

  • Rockend
    • Australia
    • Software Development
    • 1 - 100 Employee
    • Learning & Education - Team Lead
      • Mar 2018 - Nov 2019

      Managing the L&E Strata Team in the design, development and management of training to clients and Rockend employees.

    • Learning & Education Consultant (Employee Development/Quality & Coaching)
      • Feb 2017 - Mar 2018

      Developing internal & external training programs utilizing modern design principles to enhance efficient acquisition and retention of learningDelivering quality technical training to adult learners applying modern training standardsImproving internal business practices, leveraging project management experience to enrich customer experience through training and implementation.

    • Professional Services: Strata Specialist
      • Mar 2016 - Feb 2017

      Specialising in STRATA Master, ensuring the effective & efficient implementation of Rockend products via thorough scoping and planning, followed by the delivery of expert training tailored exclusively for each business.

    • Project Manager - STRATA Master
      • Jan 2016 - Mar 2016

      Taking overall responsibility for the direction, coordination & implementation of Rockend products and other specialised projects. Continuing to deliver quality training to implementation clients.

    • Training & Implementation Consultant
      • Aug 2012 - Dec 2015

      Transitioning new users to Rockend software by delivery of expert training and support. Developing engaging webinars & classroom courses, and providing expert product support to other areas of the business.

  • Strathfield Strata Management
    • Strata Manager
      • May 2010 - Aug 2012

      Responsible for managing a portfolio of 75 properties and 1200+ lots in a variety of commercial, retail, and residential strata plans across Sydney's Inner West, North Shore, and Eastern Suburbs. Responsible for managing a portfolio of 75 properties and 1200+ lots in a variety of commercial, retail, and residential strata plans across Sydney's Inner West, North Shore, and Eastern Suburbs.

  • Combined Communications Network
    • Call Centre Agent
      • Nov 2009 - May 2010

  • Salmat Salesforce
    • Customer Service
      • Mar 2009 - Aug 2009

Education

  • University of Sydney
    Bachelor of Science (B.S.), Psychology
    2002 - 2007

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