Brendan Clary

Director of Program Management, Business Transformation at Travel Impressions
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Contact Information
us****@****om
(386) 825-5501
Location
US
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Experience

  • Travel Impressions
    • Director of Program Management, Business Transformation

  • Denali Advanced Integration
    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Service Engagement Manager
      • Sep 2015 - Jul 2017

      • Manage the delivery of services to Apple Leisure Group. Services including Service Desk, Deskside, Network implementations, Enterprise Applications, and ad-hoc technical resourcing based on immediate need. • Developed processes to support a multi-tiered service delivery for incident and problems where Tier 3 (engineering) was retained by the customer and Tier 2 and 1 was outsourced to Denali (Service Desk and Deskside). • Implemented multiple enterprise applications for ensuring compliance. SCCM for track physical and software assets and Cherwell Asset Management coupled with the supporting processes. • Implementation of a Self Help Portal.

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