Experience

Department of Public Expenditure NDP Delivery & Reform

• Ireland
• Government Administration
• 100 - 200 Employee

• Administrative Officer

  • Sep 2023 - Present



Department of Health - Ireland

• Ireland
• Government Administration
• 100 - 200 Employee

• Administrative Officer

  • Jul 2021 - Sep 2023



Courts Service

• Government Administration
• 400 - 500 Employee

• Executive Officer

  • Dec 2019 - Jul 2021

  • Performed interviews with victims of domestic violence and drafted statements to be used by the courts. • Administered paperwork for family law applicants, issuing court dates, and summons. • Reconciled maintenance payments and kept organized records of all monies lodged to the office account. • Acted as court registrar, assisting the Judge, swearing in parties, maintaining accurate court records, drafting orders, and issuing finalized orders and notices to parties. • As Covid… Show more • Performed interviews with victims of domestic violence and drafted statements to be used by the courts. • Administered paperwork for family law applicants, issuing court dates, and summons. • Reconciled maintenance payments and kept organized records of all monies lodged to the office account. • Acted as court registrar, assisting the Judge, swearing in parties, maintaining accurate court records, drafting orders, and issuing finalized orders and notices to parties. • As Covid officer, conducted daily health & safety audits, and acted as point of contact for staff members. Show less • Performed interviews with victims of domestic violence and drafted statements to be used by the courts. • Administered paperwork for family law applicants, issuing court dates, and summons. • Reconciled maintenance payments and kept organized records of all monies lodged to the office account. • Acted as court registrar, assisting the Judge, swearing in parties, maintaining accurate court records, drafting orders, and issuing finalized orders and notices to parties. • As Covid… Show more • Performed interviews with victims of domestic violence and drafted statements to be used by the courts. • Administered paperwork for family law applicants, issuing court dates, and summons. • Reconciled maintenance payments and kept organized records of all monies lodged to the office account. • Acted as court registrar, assisting the Judge, swearing in parties, maintaining accurate court records, drafting orders, and issuing finalized orders and notices to parties. • As Covid officer, conducted daily health & safety audits, and acted as point of contact for staff members. Show less



Microsoft

• County Dublin, Ireland

• Customer Experience Specialist

  • Mar 2018 - Dec 2019

  • Act as site ambassador for real estate & facilities to fundamentally enhance the Microsoft experience. • Deliver ‘best in class’ Customer Service. • Conduct daily audits and liaise with service providers (Cleaning, Catering, Reception, Switchboard, Security, Grounds, Porterage, Events, Maintenance, Projects, H&S, Environmental & Finance) to report and resolve issues. • Maintain regular contact with Facilities Manager, consulted on key decisions and advise on incidents, escalation and… Show more • Act as site ambassador for real estate & facilities to fundamentally enhance the Microsoft experience. • Deliver ‘best in class’ Customer Service. • Conduct daily audits and liaise with service providers (Cleaning, Catering, Reception, Switchboard, Security, Grounds, Porterage, Events, Maintenance, Projects, H&S, Environmental & Finance) to report and resolve issues. • Maintain regular contact with Facilities Manager, consulted on key decisions and advise on incidents, escalation and complaints. • Involved in the process for work requests: Planning and co-ordination of all works/services with Service teams and supply chain. Show less • Act as site ambassador for real estate & facilities to fundamentally enhance the Microsoft experience. • Deliver ‘best in class’ Customer Service. • Conduct daily audits and liaise with service providers (Cleaning, Catering, Reception, Switchboard, Security, Grounds, Porterage, Events, Maintenance, Projects, H&S, Environmental & Finance) to report and resolve issues. • Maintain regular contact with Facilities Manager, consulted on key decisions and advise on incidents, escalation and… Show more • Act as site ambassador for real estate & facilities to fundamentally enhance the Microsoft experience. • Deliver ‘best in class’ Customer Service. • Conduct daily audits and liaise with service providers (Cleaning, Catering, Reception, Switchboard, Security, Grounds, Porterage, Events, Maintenance, Projects, H&S, Environmental & Finance) to report and resolve issues. • Maintain regular contact with Facilities Manager, consulted on key decisions and advise on incidents, escalation and complaints. • Involved in the process for work requests: Planning and co-ordination of all works/services with Service teams and supply chain. Show less



Paizo Inc.

• County Dublin, Ireland

• Events Coordinator

  • Oct 2015 - Sep 2019

  • Responsible for managing a rotating team of five volunteers enlisted to set up and run a successful and regular gaming event open to the public. • Submit monthly reports to Paizo Inc. who sponsor the events • Scouted out several appropriate venues to host the events, and negotiated fees to maximize attendance. • Frequently seek out feedback from attendees about quality of events, and interest for future events • Advertise events, and associated gaming products through… Show more • Responsible for managing a rotating team of five volunteers enlisted to set up and run a successful and regular gaming event open to the public. • Submit monthly reports to Paizo Inc. who sponsor the events • Scouted out several appropriate venues to host the events, and negotiated fees to maximize attendance. • Frequently seek out feedback from attendees about quality of events, and interest for future events • Advertise events, and associated gaming products through Facebook. • Familiarize myself with existing upcoming gaming material to best run events. • Built up excellent professional relations with various businesses, and hosting venues. • Engage with local gaming conventions to run whole sections dedicated to Pathfinder. • Negotiate with convention committees for reduced ticket prices for Pathfinder players who otherwise do not wish to attend the rest of the convention, but also to waive ticket fees for those attending who are running games. • Ensure that those running games, are supplied with all the necessary materials, and are given sufficient advanced notice about upcoming events. • Liaise with other gaming groups around Ireland to run larger events, and encourage cross-city attendance. • Handle all financial aspects of event management, deciding on best admission fee to ensure costs are covered. Show less • Responsible for managing a rotating team of five volunteers enlisted to set up and run a successful and regular gaming event open to the public. • Submit monthly reports to Paizo Inc. who sponsor the events • Scouted out several appropriate venues to host the events, and negotiated fees to maximize attendance. • Frequently seek out feedback from attendees about quality of events, and interest for future events • Advertise events, and associated gaming products through… Show more • Responsible for managing a rotating team of five volunteers enlisted to set up and run a successful and regular gaming event open to the public. • Submit monthly reports to Paizo Inc. who sponsor the events • Scouted out several appropriate venues to host the events, and negotiated fees to maximize attendance. • Frequently seek out feedback from attendees about quality of events, and interest for future events • Advertise events, and associated gaming products through Facebook. • Familiarize myself with existing upcoming gaming material to best run events. • Built up excellent professional relations with various businesses, and hosting venues. • Engage with local gaming conventions to run whole sections dedicated to Pathfinder. • Negotiate with convention committees for reduced ticket prices for Pathfinder players who otherwise do not wish to attend the rest of the convention, but also to waive ticket fees for those attending who are running games. • Ensure that those running games, are supplied with all the necessary materials, and are given sufficient advanced notice about upcoming events. • Liaise with other gaming groups around Ireland to run larger events, and encourage cross-city attendance. • Handle all financial aspects of event management, deciding on best admission fee to ensure costs are covered. Show less



Mental Health Commission

• County Dublin, Ireland

• Clerical Officer

  • Jan 2018 - Mar 2018

  Handled most public-facing responsibilities, including taking calls, answering emails, and any walk-in queries. • Anticipated office’s supply needs and ensured that orders were requisitioned appropriately. • Maintained high-quality records in a thorough and organized manner. • Approached work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine and repetitive work. Handled most public-facing responsibilities, including taking calls, answering emails, and any walk-in queries. • Anticipated office’s supply needs and ensured that orders were requisitioned appropriately. • Maintained high-quality records in a thorough and organized manner. • Approached work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine and repetitive work.



Trinity College Dublin

• County Dublin, Ireland

• Researcher

  • Sep 2014 - Nov 2017

  • Secured Funding for a four-year research project. • Successfully applied for ethical clearance to collect data on a sensitive population (substance users). • Designed a battery of computer-based tasks and questionnaires in order to answer the research question • Recruited participants through social media and public postering. • Scheduled participants to take part during available slots, such that the shared labspace was not already in use by other researchers. • Familiarized… Show more • Secured Funding for a four-year research project. • Successfully applied for ethical clearance to collect data on a sensitive population (substance users). • Designed a battery of computer-based tasks and questionnaires in order to answer the research question • Recruited participants through social media and public postering. • Scheduled participants to take part during available slots, such that the shared labspace was not already in use by other researchers. • Familiarized myself with EEG data collection. • Met with participants and ran them through the task battery and questionnaires after setting up EEG equipment. • Ran statistical analysis on the data using SPSS, and Matlab scripts. • Presented research at the Psychological Society of Ireland’s conference. Show less • Secured Funding for a four-year research project. • Successfully applied for ethical clearance to collect data on a sensitive population (substance users). • Designed a battery of computer-based tasks and questionnaires in order to answer the research question • Recruited participants through social media and public postering. • Scheduled participants to take part during available slots, such that the shared labspace was not already in use by other researchers. • Familiarized… Show more • Secured Funding for a four-year research project. • Successfully applied for ethical clearance to collect data on a sensitive population (substance users). • Designed a battery of computer-based tasks and questionnaires in order to answer the research question • Recruited participants through social media and public postering. • Scheduled participants to take part during available slots, such that the shared labspace was not already in use by other researchers. • Familiarized myself with EEG data collection. • Met with participants and ran them through the task battery and questionnaires after setting up EEG equipment. • Ran statistical analysis on the data using SPSS, and Matlab scripts. • Presented research at the Psychological Society of Ireland’s conference. Show less



University College Dublin

• County Dublin, Ireland

• Lab Demonstrator

  • Sep 2015 - Apr 2016

  • Prepared lessons and practical demonstrations on Psychology-related topics. • Presented lessons to classes of 10 undergraduate students on a weekly basis. • Due to class size, was able to provide one-on-one instruction to students who required the assistance. • Ensured lab equipment was maintained in working order. • Corrected students’ lab reports and provided feedback to improve their writing abilities. • Engaged with course coordinator and provided feedback on ways to… Show more • Prepared lessons and practical demonstrations on Psychology-related topics. • Presented lessons to classes of 10 undergraduate students on a weekly basis. • Due to class size, was able to provide one-on-one instruction to students who required the assistance. • Ensured lab equipment was maintained in working order. • Corrected students’ lab reports and provided feedback to improve their writing abilities. • Engaged with course coordinator and provided feedback on ways to facilitate future demonstrators. Show less • Prepared lessons and practical demonstrations on Psychology-related topics. • Presented lessons to classes of 10 undergraduate students on a weekly basis. • Due to class size, was able to provide one-on-one instruction to students who required the assistance. • Ensured lab equipment was maintained in working order. • Corrected students’ lab reports and provided feedback to improve their writing abilities. • Engaged with course coordinator and provided feedback on ways to… Show more • Prepared lessons and practical demonstrations on Psychology-related topics. • Presented lessons to classes of 10 undergraduate students on a weekly basis. • Due to class size, was able to provide one-on-one instruction to students who required the assistance. • Ensured lab equipment was maintained in working order. • Corrected students’ lab reports and provided feedback to improve their writing abilities. • Engaged with course coordinator and provided feedback on ways to facilitate future demonstrators. Show less



UCD Games Society, University College Dublin

• County Dublin, Ireland

• Role Playing Games Officer

  • Sep 2015 - Apr 2016

  • Served as a committee member for one of UCD’s largest student societies, with a membership greater than 600 students. • Organized weekly events dedicated to role playing games. • Attended weekly committee meetings to best coordinate the society’s efforts for the coming week. • Stayed in close contact with the other 7 committee members such that we could best react to any society-related issues. • Was responsible for a collection of role playing game materials that the society had… Show more • Served as a committee member for one of UCD’s largest student societies, with a membership greater than 600 students. • Organized weekly events dedicated to role playing games. • Attended weekly committee meetings to best coordinate the society’s efforts for the coming week. • Stayed in close contact with the other 7 committee members such that we could best react to any society-related issues. • Was responsible for a collection of role playing game materials that the society had accrued over the last 40 years. • Managed a budget for the role playing games section of the society to ensure that members had access to necessary materials, as well as to order up-to-date games. • Covered the running of other committee members’ events in the case of emergency. • Ensured that the Public Relations Officer was aware of any plans for the coming month in order to best advertise events. • Organized both inter-society and inter-varsity events, liaising with committee members from other societies to iron out the details around venue, advertising, and hosting responsibilities. Show less • Served as a committee member for one of UCD’s largest student societies, with a membership greater than 600 students. • Organized weekly events dedicated to role playing games. • Attended weekly committee meetings to best coordinate the society’s efforts for the coming week. • Stayed in close contact with the other 7 committee members such that we could best react to any society-related issues. • Was responsible for a collection of role playing game materials that the society had… Show more • Served as a committee member for one of UCD’s largest student societies, with a membership greater than 600 students. • Organized weekly events dedicated to role playing games. • Attended weekly committee meetings to best coordinate the society’s efforts for the coming week. • Stayed in close contact with the other 7 committee members such that we could best react to any society-related issues. • Was responsible for a collection of role playing game materials that the society had accrued over the last 40 years. • Managed a budget for the role playing games section of the society to ensure that members had access to necessary materials, as well as to order up-to-date games. • Covered the running of other committee members’ events in the case of emergency. • Ensured that the Public Relations Officer was aware of any plans for the coming month in order to best advertise events. • Organized both inter-society and inter-varsity events, liaising with committee members from other societies to iron out the details around venue, advertising, and hosting responsibilities. Show less



St. Tiernan’s Community School

• Dundrum, Dublin 16.

• Teaching Assistant

  • Jan 2011 - Apr 2011

  As part of the Undergraduate Ambassadors Scheme (UAS), an elective module of my undergraduate course, I worked part time at a local secondary school as ateaching assistant for some of the maths teacher. Though I myself graduated from secondary school before the introduction of Project Maths, I was given the opportunity to see it being taught, and even teach it myself,during this placement. I worked with several classes of varyious age groups. Giving me insight and experience into… Show more As part of the Undergraduate Ambassadors Scheme (UAS), an elective module of my undergraduate course, I worked part time at a local secondary school as ateaching assistant for some of the maths teacher. Though I myself graduated from secondary school before the introduction of Project Maths, I was given the opportunity to see it being taught, and even teach it myself,during this placement. I worked with several classes of varyious age groups. Giving me insight and experience into teaching bothe the junior and leaving certificate courses. Show less As part of the Undergraduate Ambassadors Scheme (UAS), an elective module of my undergraduate course, I worked part time at a local secondary school as ateaching assistant for some of the maths teacher. Though I myself graduated from secondary school before the introduction of Project Maths, I was given the opportunity to see it being taught, and even teach it myself,during this placement. I worked with several classes of varyious age groups. Giving me insight and experience into… Show more As part of the Undergraduate Ambassadors Scheme (UAS), an elective module of my undergraduate course, I worked part time at a local secondary school as ateaching assistant for some of the maths teacher. Though I myself graduated from secondary school before the introduction of Project Maths, I was given the opportunity to see it being taught, and even teach it myself,during this placement. I worked with several classes of varyious age groups. Giving me insight and experience into teaching bothe the junior and leaving certificate courses. Show less