Experience

NTCA–The Rural Broadband Association

• United States
• Telecommunications
• 100 - 200 Employee

• Disability Claims Technician

  • Oct 1990 - Present

  I began in 1990 working as Claims Examiner for Group Health claims. Processing claims included correspondence with members, update records, verification of benefits, etc. Special jobs included trouble shooting, updating desk procedures manual, subrogations, and additional duties as assigned. I was promoted to Disability and Flex Technician October of 1997 and am currently doing strictly disability claims now for 10 years now. Disability Claims Adjustor's duties and responsibilities involves: 1) Process long and short-term disability claims in accordance with specifications, and determines benefit distributions making timely claims payments and adjustments for workers' compensation and Social Security Disability Income (SSDI), and other disability offsets as needed. 2) Coordinates rehabilitation and referral efforts with external review organzations. 3) Performs all monthly, quarterly, and yearly disability reporting and other reports as needed. 4) Communicates clearly with claimant and members all aspects of claims process either by phone and/or email and/or written correspondence. 5) Informs claimants of documentation required to process claims, required time frames, payment information and claims status.



Roberts, Stevens and Cogburn Lawfirm

• Legal Secretary

  • Oct 1989 - May 1990

  Duties as legal secretary involved setting up files, process mail, schedule appointments and general secretarial duties Duties as legal secretary involved setting up files, process mail, schedule appointments and general secretarial duties



Hunt Insurance Group, Inc.

• Secretary/Receptionist

  • Mar 1986 - Aug 1989

  Duties involved: 1) mail distribution 2) phones 3) computer invoicing for premiums 4) account receivables 5) transcription 6) word processing telex and fax, motor vehicle reports, etc. Duties involved: 1) mail distribution 2) phones 3) computer invoicing for premiums 4) account receivables 5) transcription 6) word processing telex and fax, motor vehicle reports, etc.