Brenda Roberts
EMT/Work Comp/Customer Service at Mason Brothers Company- Claim this Profile
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Bio
Experience
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Mason Brothers Company
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United States
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Food and Beverage Services
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1 - 100 Employee
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EMT/Work Comp/Customer Service
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Jan 2021 - Present
Maintain supplies needed for First Aid kits, complete and report workers compensation injuries, follow the claim process and assist employee and adjuster as needed. Assist with new hire paperwork and orientation, document and track employee absences, customer service: taking orders and helping resolve issues. Maintain Material Safety Data Sheets, newly implementing online training for all departments. Maintain supplies needed for First Aid kits, complete and report workers compensation injuries, follow the claim process and assist employee and adjuster as needed. Assist with new hire paperwork and orientation, document and track employee absences, customer service: taking orders and helping resolve issues. Maintain Material Safety Data Sheets, newly implementing online training for all departments.
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Klein Insurance
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Insurance
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1 - 100 Employee
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Licensed Insurance Agent
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2020 - 2021
Worked all capacities of licensed agent, assisting customers, taking payment, creating and explaining policies, following the claims process. Worked all capacities of licensed agent, assisting customers, taking payment, creating and explaining policies, following the claims process.
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Mid-State Insurance Agency, Inc.
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United States
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Insurance
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1 - 100 Employee
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Licensed Insurance Agent
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2019 - 2020
Worked all capacities of licensed agent, assisting customers, taking payment, creating and explaining policies, following the claims process. Owner sold business to Klein Insurance. Worked all capacities of licensed agent, assisting customers, taking payment, creating and explaining policies, following the claims process. Owner sold business to Klein Insurance.
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Licensed Insurance Agent
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Sep 2018 - Nov 2019
Worked all capacities of agent creating policies, taking payments, assisting with claim processes, until the owner retired and the business closed. Worked all capacities of agent creating policies, taking payments, assisting with claim processes, until the owner retired and the business closed.
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Tri-County Health Care
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Patient Access Representative
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Aug 2004 - Sep 2018
Schedule patient exams, explain pre-procedure instructions, maintain HIPAA rules, communicate with physicians/clinic staff about patients and exams. Complete daily logs for exams performed, work with Nuclear Medicine and MRI staff to complete all documents for patient exams and transmit paperwork to outside reading facilities. Schedule patient exams, explain pre-procedure instructions, maintain HIPAA rules, communicate with physicians/clinic staff about patients and exams. Complete daily logs for exams performed, work with Nuclear Medicine and MRI staff to complete all documents for patient exams and transmit paperwork to outside reading facilities.
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Education
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Minnesota State Community and Technical College
Medical Secretary Technology