Experience

Nex-Tech Wireless

• United States
• Telecommunications
• 1 - 100 Employee

• • Nov 2006 - Present

• • Nov 2006 - Present

   Analyzes and verifies customer invoices for accuracy. Coordinates and schedules billing cycle. Develops and maintains rate plan data in billing software. Gathers and reviews information for new products and services that will impact customer invoice. Work with Sales and Marketing staff to ensure all necessary billing elements are in place prior to promotional rollout. Serves as a liaison between various internal work teams and billing vendor. Maintains communication with customer, vendors, NTW staff and billing vendor. Files billing disputes with vendor. Troubleshoots point-of-sale and billing software issues for retail sales staff. Show less

• • Nov 2006 - Present

• • Nov 2006 - Present

• • Nov 2006 - Present



Nex-Tech

• Customer Care Representative

  • Jan 2005 - Nov 2006



Midwest Energy, Inc.

• Customer Service Representative

  • Oct 1989 - Jan 2005