Brenda Perkovich

Director of Business Operations and Finance at Wholesome Goodness
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Contact Information
us****@****om
(386) 825-5501
Location
Lake Zurich, Illinois, United States, US

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Credentials

  • PHR
    -

Experience

    • United States
    • Food Production
    • 1 - 100 Employee
    • Director of Business Operations and Finance
      • Apr 2010 - Present

      . .

    • United Kingdom
    • Financial Services
    • 500 - 600 Employee
    • E.V.P. Organization & Personnel Development
      • Apr 2008 - Mar 2010

      Implementing comprehensive processes for change and configuration management. Participate as a Senior Member of the Holdings Management Team for the North American Initiative. Align Organizational and Process implementation to support needed changes throughout North American. These include the appraisal review process, rewards and recognition, disciplinary approaches, compensation,promotions, and hiring. Overseeing the recruitment, induction and training needs in the area of Operations and Sales Nationally.

    • V.P. Operations (Interim CEO)
      • Jan 2007 - Mar 2008

      Stepped in as the acting CEO for the Southeast Business Unit ($5.8M).Participate as an Executive Member of the Management Team. Review all performance information and financial statements and manage to budgeted PBT. Overseeing recruitment, induction and training needs in the area of Operations and Sales. Work with Director of Risk; develop, review and implement strategy in respect of operations activities. Facilitate and effect deal closure. Drive sales and meet 300K monthly minimum sales goals. Lead 10% lead to close turnover goals monthly. Always promote highly productive team environments.

    • Operations Manager
      • Nov 2005 - Dec 2006

      Oversee activities of the Operations Team ($2.4M Portfolio) and promote exceptionalperformance by promoting best practices with activities that deliver the best possibleoutcomes for the business. Implement strategies that ensures transactions are executed in a timely fashion and in a manner consistent with risk policies and sanctions. Develop the skills of the Operations team and robust processes that support their areas. Implement the companies risk policies and Key Process Controls. Conduct formal and informal performance reviews in line with company policy and expectations.

    • Director of Business Operations
      • Feb 2003 - Oct 2005

      Dynamic senior level management career providing National Account and Customer Category experience, operating, strategic and business leadership and service operations generating up to $8 million annually. Experienced in start-up high growth and established corporate environments. Track record of building and retaining highly motivated and empowered teams. Pioneer distribution networks. Solid sales management skills in direct, broker and retail sales environmentsDirector of Sales/Customer Service (2/03 - 5/04)Authorize Customer Order and Pricing. Maintain Network Administration. Forecast Production. Planning and transportation. Negotiate and resolve product and vendor claims. Manager vendor relationships. Review and authorize customer credits and adjustments. Primary Customer Contact for down the street business and club channels. Manage and forecast perishable inventory goods.

    • Customer Service/Sales/Category Manager/Operations Systems
      • Mar 1995 - Jan 2003

      Operations Systems Business Consultant (9/00 – 1/03)Corporate Office – Northfield, IL Data analysis for system support teams that collect over 5000 service calls a month. Present data analysis to senior level Managers. Project Manager of Systems Development Methodology. Develop New Hire Orientation Program and facilitate team-building workshops.Customer Category Manager (3/99 – 8/00)Scottsdale, Arizona Developed and execute strategic sales and trade plans for product categories. Analyze and report financial performance to Sales Managers. Perform billing reconciliation, order management, sales projections, Point of SalesDistribution. Promoted large scale merchandising programs.Sales Representative (2/97 – 2/99)Scottsdale, Arizona Managed store sales route. Achieved incremental sales. Exceeded New Item distribution goals. Trained sales teams to apply custom Windows Sales application.Senior Executive Consumer Representative (2/96 to 1/97)Corporate Office – Northfield, IL Communicated with consumers via 800# and written correspondence to resolve difficulties and assuring Brand loyalty. Negotiated settlements in potential product liability cases to prevent litigation. Responsible for consumer contact response time, fielding phone calls and manage mail contacts. Researched answers to consumer inquiries utilizing resources throughout Corporate Communication, Quality Assurance and Marketing Departments. Identified consumer issues that required further investigation by Consumer Response Senior Management and Kraft’s Legal Department. Senior Consumer Representative STAR Award for excellent customer service.Assistant to Facilities Management (3/95 – 1/96)Corporate Office – Northfield, IL· Trained and supported end users for Microsoft Applications.· Performed LAN based application installations.· Developed database applications using Microsoft Access.

Education

  • Pepperdine Caruso Law
    Master's degree, Dispute Resolution
    2019 - 2022
  • DePaul University
    PHR - Professional in Human Resources, Human Resources Management/Personnel Administration, General
    2008 - 2009
  • Columbia University in the City of New York
    Executive Management
    2006 - 2007
  • University of Phoenix
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    1997 - 1999
  • Illinois State University
    Bachelor's Degree, Social Sciences
    1988 - 1992
  • Stevenson High School, Lincolnshire, IL
    High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
    1984 - 1988

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