Experience

Eastern Controls, Inc.

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Manager, Administrative Services

  • Oct 2015 - Present

  ECI has installed a PTU (Process Training Unit) at the Edgemont facility. The PTU is expected to give ECI a major advantage in showcasing the company’s vast product line from instruments to valves. I look forward to our exciting future.As the Manager of Administrative Services at Eastern Controls, my responsibilities include:• Managing coordination of receptionist and back-up personnel to answer calls in a professional and timely manner.• Working with the IT Manager regarding emergency closings, late openings, and communication to the staff of any work schedule changes.• Organizing contracts/agreements with outside vendors & suppliers (i.e.: lawn maintenance, snow/ice removal, HVAC, cleaning staff, vending machines).• Ensuring all codes and regulations are up to date with fire extinguishers, first aid kits, AED, etc.• Office/cubicle renovations for all ECI locations, building aesthetics-training room, demo room, seating arrangements for staff, furniture selection, etc.• Training room and training room tools, equipment, and infrastructure oversight. Periodic inventory of small tools & calibration equipment and on-going process improvement initiatives to ensure the training room tools and equipment are accounted for accurately. • Reviewing expenditures and supply management with cost-saving time-saving ideas on a regular basis.• Maintaining vehicle log, yearly inspections, registrations, insurance cards, EZ pass, etc.• DISA DOT, Non-DOT, and Corporate D&A program.• Directing administrative personnel to secure the most economic travel arrangements for staff.• Coordinating visits for individuals outside of the organization for training, tours, PTU and other rooms and meeting spaces.• Directing administrative personnel to make travel arrangements (if required) for Principals and other external guests to the facility. Show less

• Field Service Supervisor

  • Jan 2004 - Present

  Interact with customer’s through phone calls and emails on a daily basis. Quote service/parts and answer any questions or concerns customers may have. Enter Purchase Orders and order parts, contact customers to schedule service, schedule qualified technicians to complete the service. After work has been completed, review field service sheet and invoice customer. Update system to trigger a reminder when a customer’s next service date is due. Work daily with map software to view technician's locations at all times to ensure when service is needed available technicians can provide fast quality service. Previous positions held at ECI: Accounting, Accounts Receivable, Collection Calls, Payroll, Benefits, Human Resources, Commissions, Service Manager, Administrative Manager, Office Manager and Customer Service Manager Show less



Scott Paper

• Manufacturing
• 1 - 100 Employee

• Payroll Administrator

  • 1989 - 2003