Demand Planning & SIOP Lead

• Aug 2022 - Present

Senior Demand Planner

• Oct 2021 - Aug 2022

- Set up robust demand planning process and improve SIOP maturity for Spine, the largest business division in the company with ~2,500 SKUs- Improve supplier relationship through CPFR process

Senior Demand & Supply Chain Planner

• Apr 2020 - Sep 2021

- Managed a team of demand and supply planners in the Medical and Life Sciences segments, with accountability for key supply chain metrics: FA, back order value, OTIF and DIO- Management of COVID-19 pandemic supply chain activities: backorders, stock manual allocation, analysed demand trends, coordinated stock build and air freight exercises for key customers, monitored shipping lead-time via Control Tower and updated master data in SAP. - Re-established SLA with Supply COE in Singapore to meet ANZ customers' expectation- Achieved APICS CSCP designation within 5 months of self-learning Show less

Demand and Supply Inventory Planner, ANZ

• Dec 2012 - Apr 2020

- Identified as high potential individual and nominated for 18-months BD Leadership Acceleration Program- Increased planning portfolio responsibilities, managed demand, supply and inventory planning for BD Life Sciences and Medical consumables portfolio, improved demand planning and SIOP maturity with reference to Gartner maturity model- SAP/APO trainer - Successfully evolved a traditional role of demand and supply planner to a valued business partner, awarded Country Partner Excellence AwardExtensive project management and operations experience 1. Planning and inventory lead for consolidation of BD ANZ east coast warehouse operations into a new DC, set up communication strategy for internal stakeholders, shipment schedule with 30 vendors and forecasting transition strategy between the current DCs and the new DC. This project team won the Team of the Year Award in 2020.2. Led integration activities between BD and legacy Carefusion planning team, aligning processes and implementing best practices for end-to-end planning processes, leading to business continuity and improved morale within the team.3. Supported upgrade of SAP system 4.0 to ECC 6.0, planned stock build exercise for blackout period, data cleansing and addressed gap in planning process before go-live 4. Enabled an Australia customer to drop-ship from a medical product to their kitting facility in Malaysia, resulting in a win of AUD600K per annum5. Resolved shipping challenge for a DG classified and temperature controlled medical device by collaborating with overseas US vendor and Quality and avoided product write-off of AUD150K Show less

Regional Fulfillment Planner

• Jan 2011 - Dec 2012

Led a supply chain transformation initiative – centralisation of planning activities from ANZ to regional head office in Singapore (COE). Won award for achieving deliveries and successful change management. - Mapped out “As-is” end-to-end business processes; established “To-be” processes and identified key activities in the process to be moved from ANZ to regional head office- Standardised processes centrally to reduce value leakage through duplication of activities- Deployed RACI matrix to identify the various roles in completing deliverables for processes- Conducted specific activity-level assessment and engaged with different stakeholders to ensure that transitioned process is risk appropriate and time/cost efficient- Identified training requirements and drew up training schedule for knowledge transfer- Established SLA on operation baseline metrics with country and achieved consensus- Kept to project timeline Show less

Demand and Supply Planner

• Jan 2010 - Dec 2010

- Led forecasting meetings with SEA supply chain, SEA distributors and India business for labware consumable business- Responsible for supply chain operation metrics - FA, BO, LFR, FDS & inventory turns- Performed periodic reviews on E&O and followed through on the disposition- Reviewed ABC policy with relation to business strategy and recommended stocking strategy- Maintained and own master data settings in SAP and APO

Customer Service Specialist

• Jan 2009 - Nov 2009

South East Asia Demand Analyst

• Aug 2007 - Dec 2008