Experience

FreeBalance

• Canada
• Software Development
• 100 - 200 Employee

• Functional Support Specialist

  • Jan 2018 - Present



Finatrust, de Trustbank NV

• Customer Care Manager

  • Jan 2016 - Nov 2017

• Manager Customer Care, Acting

  • May 2014 - Jan 2016

• Customer Care Coordinator

  • Jan 2012 - May 2014



Finatrust, de Trustbank N.V.

• Paramaribo, Suriname

• Stockbroker

  • Jun 2012 - Nov 2017

  Buying and selling of stocks/bonds of registered businesses in Suriname Buying and selling of stocks/bonds of registered businesses in Suriname



J.L. Jong A Kiem N.V.

• Paramaribo, Suriname

• Customer Care Representative

  • Nov 2006 - Jul 2008

  *Maintained and expanded services delivered to several customer accounts *Devised various purchase proposals according to needs and availability of product *Retained satisfactory communication with manufacturers of goods and retail clients resulting in adequate amount of goods in stock *Improved communication methods within the company thereby further enforcing the teamwork between management and personnel *Properly delegated duties to lower personnel thus enhancing the overall customer satisfaction Show less



J.L. Jong A Kiem NV

• Paramaribo, Suriname

• Assistant Marketing Manager

  • Mar 2002 - Oct 2006

  *Provided the marketing manager with the necessary information needed for monthly status reports like sales analysis of various retail goods, promotion costs and stock reports *Effectively trained retail department personnel in product know-how, consumer sales and public relations *Enhanced own writing and public speaking skills *Retained customer satisfaction and devised sales plans *Supervised logistic procedures *Supervised the progress of sales related commodities *Compiled the Hazard Analysis and Critical Control Points (HACCP) handbook for the Mega J Supermarket Show less