Brenda King

System Administrator at Genesis Business Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Haleiwa, Hawaii, United States, US
Skills

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Credentials

  • IT Service Management Foundations: Tools
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Microsoft Certified Solutions Associate: Windows Server 2012
    Microsoft
    Aug, 2016
    - Oct, 2024
  • ITIL Foundation V3
    EXIN
    Apr, 2016
    - Oct, 2024
  • A +
    CompTIA
    Sep, 2014
    - Oct, 2024
  • Network +
    CompTIA
    Sep, 2014
    - Oct, 2024
  • Security+
    CompTIA
    Sep, 2014
    - Oct, 2024
  • MCSA WIN 2003
    Microsoft
  • MCSE WIN 2003
    Microsoft

Experience

  • Genesis Business Systems
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator
      • Oct 2016 - Present

      •Plan and schedule installation of new or modified hardware, operating systems, and applications software at Pacific Command (PACOM)•Install rack mounted servers and workstations, replace and/or patch operating systems to include but not limited to Windows 2008 and Windows 7.•Deploy and migrate web applications to include Microsoft SharePoint 2010/2013 and Internet Information Services (IIS).•Complete STIG validations; ensuring vulnerabilities are accounted for in the appropriate repository.•Develop appropriate build documents and standard operating procedures (SOPs) for Windows based operating systems and applications.•Implement security procedures and tools.•Update configuration management documents.•Work closely with the Host-Based Security System (HBSS) team to ensure proper configuration and operational capability of systems.•Work with Microsoft Enterprise Premier Support as required.•Deploy Non-classified Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNET) Public Key Infrastructure services.•In accordance with DFARS 239.7102-3, apply information security/information assurance policies, principles, and practices in the delivery of systems administration services.•Analyze manual processes and make recommendations for process and automation improvements.

  • TEKsystems
    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator
      • May 2015 - Sep 2016

      • Coordinates operational designs, develops support plans, coordinates implementations, and provides Tier II support for local area network (LAN), campus area network (CAN), and wide area network (WAN) solutions encompassing heterogeneous platforms for the United States Marine Corp (USMC).• Develops system support requirements by reviewing and analyzing customer business processes and evaluating available ES and/or supplier capabilities. • Supports project teams in implementing new or upgraded designs and coordinates project efforts with support groups, and creates plans that support implementation of changes. • Participates in system support design and performance evaluation reviews, and advises on distributed network computing issues. • Monitor and maintains security and integrity standards and controls. Assists in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need. • Coaches others in the application of new operational support technologies. Analyzes user requirements and statistics to identify trends and resolve performance issues.• Coordinates and approves updates of the site administration documentation. Keeps abreast of emerging operational support technologies and industry trends. • Recommends appropriate price/performance improvement opportunities.

  • Washington Technology Group
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Messaging Systems Administrator
      • 2010 - 2014

      Installed, configured, maintained, and upgraded server operating systems and applications in both physical and virtual environments.Analyzed and resolved server hardware and software application issues.Performed configuration and setup of Exchange architecture and support.Maintained and administered third party applications (e.g. Symantec Security and Symantec Brightmail), and provided second tier support for Pacific Air Force Command domain end users.Facilitated testing, evaluating, upgrading, and transitioning of workstations and servers in a military environment. Designed, developed, implemented, and maintained hardware infrastructure per requirements. Implemented evidence-based technical solutions to enhance network management to include creation and sustainment of scripts for process automation, hardware testing, and evaluation.Maintained system performance through performing system monitoring and analysis and troubleshooting all facets of system operations (hardware, software, and networks).Executed Tier II support of 12 bases and 90,000 users for multisite (Pacific Air Force Command and Network Operations) Microsoft Exchange 2003 Enterprise organization.

  • Pelatron
    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Messaging Support
      • Oct 2010 - Sep 2011

       Provided Tier II support for 60 bases serving 600,000+ users for systems operations and maintenance activities on classified and unclassified networks in an Enterprise Physical and VMware environment. Managed, evaluated, troubleshot, and resolved IT issues with Microsoft Exchange (2003-2010), Blackberry Enterprise Server, hardware, and software applications. Developed and implemented standardized documents and procedures for testing, evaluation, and training. Ensured timely closeout of IT Remedy support tickets for The Air Force Enterprise Network (AFNET).

  • BAE Systems
    • United Kingdom
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Secure Systems Analyst
      • Dec 2007 - Apr 2009

       Administered IA support; provided critical guidance and instruction on Information Vulnerability Assurance Alert (IAVA) compliance and Defense Information Assurance Certification and Accreditation Process (DIACAP) throughout Department of Army (DoA) 30th Signal Directorate of Information Management. Executed effectively the responsibility of NIPRNET/SIPRNET information systems and ensured the preparation and management of DIACAP. Prepared accurately Interim Authority To Operate and Interim Authority to Connect (IATO/IATC) requests. Accomplished, implemented, and managed IA training material and compliance. Fulfilled reporting requirements of Department of Defense Compliance Reporting Database (A&VTR) for IAVM, IA training and IA assets. Presented recommended network vulnerability remediation processes and strategies.  Conducted authorized scans using governmental approved tools (ISS, Harris-Stat, Eye-Retina) for vulnerabilities, unauthorized software, and IAVA compliance. Performed large scale network scans for Information Assurance vulnerabilities and provided patching and other remediation solutions for discovered vulnerabilities.

Education

  • University of Phoenix
    Master's degree, Information Systems
    2013 - 2015
  • University of Maryland College Park
    Bachelor of Science, Business Management and Computer Studies
    1998 - 2005

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