Experience

GrowthZone AMS

• United States
• Software Development
• 1 - 100 Employee

• Technical Support Account Manager

  • Jun 2018 - Present

  Nisswa, Minnesota



Fred's Property Maintenance

• Owner

  • May 2009 - Present

  Litchfield, NH All aspects of running a small business including bookkeeping, sales, marketing, website design, customer service, payroll, quarterly taxes, etc.



Avon Products

• Independent Sales Representative

  • Apr 1999 - Apr 2019

  Litchfield, NH Independent Sales Rep and Unit Leader. Attaining President's Club status 15 years in a row. Finding/mentoring and training new AVON reps.



Northeast & Mid-Atlantic Hearth, Patio & Barbecue Association

• Assistant Executive Director

  • Sep 2017 - May 2018

  Manchester, NH Work directly with Executive Director and staff to achieve goals for two regional affiliate trade associations.

• Director of Membership

  • Aug 2016 - Aug 2017

  Manchester, New Hampshire Work with Executive Director, Board of Directors and committees to develop and implement membership plans for retention and growth of new members in two regional trade associations. Coordinate, manage, track and evaluate all membership and renewal activities. Develop membership marketing and promotional materials. Oversee member databases and ensure the accuracy of all information and reporting. Work with communications committee to coordinate membership information including press releases… Show more Work with Executive Director, Board of Directors and committees to develop and implement membership plans for retention and growth of new members in two regional trade associations. Coordinate, manage, track and evaluate all membership and renewal activities. Develop membership marketing and promotional materials. Oversee member databases and ensure the accuracy of all information and reporting. Work with communications committee to coordinate membership information including press releases, newsletters, meeting brochures, etc.

• Membership Administrator

  • Feb 2016 - Jul 2016

  Manchester, New Hampshire Work with the Executive Director to manage all aspects of membership for two affiliate trade associations.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• US Contractor

  • Oct 2015 - Jan 2016

  Hooksett, NH Group install contractor for leading health care insurance provider during peak enrollment period.



Tree Care Industry Association

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Membership Services Coordinator

  • Apr 2004 - Oct 2015

  Londonderry, NH Run the day-to-day operations of the department as well as member service and sales. • Top performer at recruiting and retaining members and providing them with premier customer service • Successfully project managed for membership direct mail marketing projects and monthly member card & decal mailings • Represented the organization and recruited new members at industry tradeshows and events, presenting the benefits of membership, programs, products and events • Managed the… Show more Run the day-to-day operations of the department as well as member service and sales. • Top performer at recruiting and retaining members and providing them with premier customer service • Successfully project managed for membership direct mail marketing projects and monthly member card & decal mailings • Represented the organization and recruited new members at industry tradeshows and events, presenting the benefits of membership, programs, products and events • Managed the organization’s customer relationship management (iMIS) database of over 75,000 records and conduct daily administration for over 2,200 company records • Collaborated on development of, and help maintain, a year-long membership retention campaign that includes monthly touch points via mail and email • Developed and executed an ongoing monthly benefit program for members, which streamlines the creation and delivery of benefit items (i.e. posters, booklets, etc.) • Proactively reviews and cleans our client/member database, which helped increase our print and email delivery rates and enhances the general efficacy of day-to-day operations • Key contributor in two successful upgrades of the organization’s Customer Relationship Management database • Facilitated the turnaround of a four-year net loss of members in less than two months

• Administrative Assistant

  • Sep 2003 - Apr 2004

  Manchester, NH Customer service, sales, shipping, admin.



Investigative Resolutions Company

• Executive Assistant

  • Nov 1999 - Dec 2001

  Bedford, NH Assisted in day-to-day operations of a small private investigative office including transcribing reports, payroll, AR/AP, billing, etc.



Parker-Chomerics

• Administrative Assistant

  • Apr 1987 - May 1999

  Hudson, NH Sole administrative assistant for manufacturing facility. All aspects of internal/external communications, sampling program for prospective customers, cross-trained for receptionist and planner.