Program Support Assistant

• Apr 2021 - Present

FMLA Customer Experience Specialist

• Aug 2020 - Apr 2021

First Year Experience Lead Peer Mentor

• Aug 2019 - May 2020

• Hold bi-weekly meetings with a small cohort of Peer Mentors • Work alongside campus partners to create and facilitate events for students • Recruit new students for the Peer Mentor position • Conduct regular Peer Mentor duties and responsibilities • Hold bi-weekly meetings with a small cohort of Peer Mentors • Work alongside campus partners to create and facilitate events for students • Recruit new students for the Peer Mentor position • Conduct regular Peer Mentor duties and responsibilities

Orientation Specialist Intern

• May 2019 - Aug 2019

• Provided logistical support and on-site facilitation for the Summer New Student Orientation programs • Served as the functional co-supervisor for 12 undergraduate Orientation Leaders • Worked alongside coordinators and co-specialist to plan and implement a 10-day orientation leader training program • Planned and implemented staff development opportunities for orientation leader team to promote leadership and team development • Provided logistical support and on-site facilitation for the Summer New Student Orientation programs • Served as the functional co-supervisor for 12 undergraduate Orientation Leaders • Worked alongside coordinators and co-specialist to plan and implement a 10-day orientation leader training program • Planned and implemented staff development opportunities for orientation leader team to promote leadership and team development

First Year Experience Peer Mentor

• Aug 2018 - Apr 2019

• Attended assigned FYE class weekly • Met twice a month during the semester with assigned FYE class instructor • Helped students navigate resources at Northeastern • Coordinated co-curricular activities and conducted team-building activities • Met with students one-on-one and checked in with them throughout the semester • Attended assigned FYE class weekly • Met twice a month during the semester with assigned FYE class instructor • Helped students navigate resources at Northeastern • Coordinated co-curricular activities and conducted team-building activities • Met with students one-on-one and checked in with them throughout the semester

Orientation Team Lead

• May 2018 - Aug 2018

• Engaged and created a welcoming environment for the incoming Oakton students• Assisted incoming students with their transition from high school to college by informing them about resources at Oakton• Provided students with an opportunity to explore essential resources by giving them a campus tour and connecting students to specific departments, such as the Learning Center, Enrollment Center and Student Life • Helped students navigate the registration process• Responsible for keeping students on task, clarifying misunderstood information, and created a community among them Show less

Assistant to the Student Life Coordinator

• Aug 2017 - May 2018

• Plan and schedule social and educational programs and events for students to ensure a sense of belonging• Support, guide, motivate and engage students by connecting them to programs and events on campus through student life• Serve as a liaison among students, faculty and staff on ways to get involved• Evaluate new and existing programming to assess suitability and the need for changes by using information, such as student surveys and feedback

Orientation Leader

• May 2017 - Aug 2017

• Engaged and created a welcoming environment for the incoming Oakton students• Assisted incoming students with their transition from high school to college by informing them about resources at Oakton• Provided students with an opportunity to explore essential resources by giving them a campus tour and connecting students to specific departments, such as the Learning Center, Enrollment Center and Student Life • Helped students navigate the registration process• Responsible for keeping students on task, clarifying misunderstood information, and created a community among them Show less

Assistant Teacher

• Jun 2013 - Aug 2015

• Maintained a child-friendly and safe environment • Observed and monitored children’s play activities • Communicated with children’s parents or guardians about daily activities, behaviors, and related issues • Supported children’s emotional and social development • Implemented physical activities and art projects • Maintained a child-friendly and safe environment • Observed and monitored children’s play activities • Communicated with children’s parents or guardians about daily activities, behaviors, and related issues • Supported children’s emotional and social development • Implemented physical activities and art projects