Experience

HealthMark Group

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Quality Assurance Specialist

  • Sep 2023 - Present



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Process Executive

  • Jul 2023 - Present



Nuance Communications

• United States
• Software Development
• 700 & Above Employee

• Virtual document specialist

  • Jul 2022 - Jun 2023

  Contracted out so same work just under a different company. Contracted out so same work just under a different company.



K12

• United States
• E-Learning Providers
• 700 & Above Employee

• Private school enrollment

  • Jul 2020 - Sep 2020



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2020 - Mar 2020



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Travel Advisor

  • Dec 2019 - Jan 2020

  Inbound calls to assist with travel and booking and general customer service. Inbound calls to assist with travel and booking and general customer service.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jul 2018 - Aug 2018

  Remote product support specialist Remote product support specialist



William and sonoma

• Remote

• Seasonal customer service

  • Nov 2017 - Dec 2017

  Inbound calls and sales for retail. Seasonal position Inbound calls and sales for retail. Seasonal position



Kelly

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Technical Support Specialist

  • Jun 2017 - Sep 2017

  Technical support for iOS devices. Handled inbound calls and assisted in technical services. Technical support for iOS devices. Handled inbound calls and assisted in technical services.



BROKEN ARROW URGENT CARE

• United States
• Medical Practices

• Nurse

  • Feb 2015 - Jul 2015

  Back office patient care duties. Assisted with minor surgery, nurse call backs and handled drug testing. Other duties included vitals, rooming, injections and IVs. Back office patient care duties. Assisted with minor surgery, nurse call backs and handled drug testing. Other duties included vitals, rooming, injections and IVs.



Bixby pediatrics

• Bixby, Oklahoma

• Nurse

  • Jun 2014 - Feb 2015

  Front and back office duties. This included scheduling, insurance verification, co-payments, office billing. Back office duties included patient care, injections, assisting physician and rooming. Front and back office duties. This included scheduling, insurance verification, co-payments, office billing. Back office duties included patient care, injections, assisting physician and rooming.