Brenda Arnold

Customer Service Manager at Entertainment Retail Enterprises, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando

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Experience

  • Entertainment Retail Enterprises, LLC
    • United States
    • Wholesale
    • 1 - 100 Employee
    • Customer Service Manager
      • May 2022 - Present
  • Wells Fargo
    • United States
    • Financial Services
    • 700 & Above Employee
    • Case Management
      • May 2020 - Jul 2021
  • SunGard - now part of FIS
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Customer Service & Billing Manager
      • Nov 2001 - Oct 2019

      Achievements:-Extended billing customer service team globally to +130 countries; managed 15 associates.-Centralized customer service operations for several company M&A phases over tenure.

    • Manager of Contracts
      • 2007 - 2010

      Achievements:-Oversaw relationships with Center State Bank, FairWinds Credit Union, Seacoast & more.-Managed implementation of accounts in Oracle; developed infrastructures to track activities.

    • Senior Financial Analyst
      • 2001 - 2007

      Achievements:-Part of the initial, nuclear team that helped company to develop internal financial processes.-Provided direction to administrative and accounting staff; Forecasted for 10+ business units.

Education

  • Rollins College
    Bachelor's degree, Accounting and Finance
    1993 - 1998

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