Experience

Renaissance Tile & Bath

• United States
• Design
• 1 - 100 Employee

• Interior Design Consultant

  • Jun 2021 - Present

  Atlanta, Georgia, United States



B.Great Homes LLC

• Interior Designer

  • Apr 2015 - Present

  Atlanta, Georgia, United States -Provides residential and commercial clients with a personalized interior design consultation and guides them through the interior design principles and construction process. -Responsible for all aspects of project management, including adhering to budget, creating design concepts, contractor agreements, and project scheduling. -Responsible for creating the design of each room by developing mood boards, 3D renders and a detailed description of project specifics.



Floor & Decor

• Australia
• 1 - 100 Employee

• Interior Design Specialist

  • Apr 2019 - May 2021

  Atlanta, Georgia, United States -Successfully converted 70% of customers with sales exceeding $1 million over a 2 year period. -Utilizes Sales Force to track customer accounts and communicate relevant information throughout the life of the customers' buying journey. -Prepares take offs for builders, investors , and contractors; scaling blue prints and floor plans in preparation for bids to close sales. -Creates Floor & Decor brand loyalty through the 1,100 virtual and in-person design appointments (to… Show more -Successfully converted 70% of customers with sales exceeding $1 million over a 2 year period. -Utilizes Sales Force to track customer accounts and communicate relevant information throughout the life of the customers' buying journey. -Prepares take offs for builders, investors , and contractors; scaling blue prints and floor plans in preparation for bids to close sales. -Creates Floor & Decor brand loyalty through the 1,100 virtual and in-person design appointments (to date), with projects ranging from new construction homes, custom countertops, residential kitchens and baths, and restaurants. Show less



Promotype LLC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Director Of Creative Development

  • Jun 2014 - Feb 2018

  Greater Atlanta Area -Identifies and allocates resources to assist in building content for portfolios online and offline -Maximizes social media presence by setting S.M.A.R.T goals to increase brand awareness and brand voice -Provides project management by overseeing and managing team productions to ensure projects are effective -Promotype members receive head shots, landing pages, and industry-specific network



Elior North America

• United States
• Food & Beverages

• Marketing Development Specialist

  • Jun 2016 - Dec 2017

  Greater Atlanta Area -Collaborated with Director of Marketing and Director and VP of Operations, to create brand strategies, manage marketing budgets, and develop promotional materials. -Planned and managed the commercial renovation of 13 cafeterias by liaising with senior management. -Designed and implemented client satisfaction surveys; survey data reflected high levels of customer satisfaction and increased sales and traffic. -Cultivated and maintained relationships with contractors and… Show more -Collaborated with Director of Marketing and Director and VP of Operations, to create brand strategies, manage marketing budgets, and develop promotional materials. -Planned and managed the commercial renovation of 13 cafeterias by liaising with senior management. -Designed and implemented client satisfaction surveys; survey data reflected high levels of customer satisfaction and increased sales and traffic. -Cultivated and maintained relationships with contractors and site personnel to ensure projects were completed within the timeline. Show less



WellCare Health Plans

• United States
• Insurance
• 700 & Above Employee

• Benefits Consultant

  • Aug 2015 - Apr 2016

  Atlanta, Georgia Provided territorial development and planned events for Medicare Community Collaborated with doctors and Senior facilities to market Medicare Advantage plans Evaluated customer needs and presented them after closing of sale



Ritter Insurance Marketing

• United States
• Insurance
• 100 - 200 Employee

• Independent Insurance Agent

  • Mar 2015 - Aug 2015

  Greater Atlanta Area Licensed Accident, Life, and Health agent, CMS certification, AHip certification. Medicare Advantage sales, Dental and Healthcare Sales, Part D Plans, and Supplements. Contracted with: -United Healthcare -Humana -Piedmont Wellstar -Medico -Atnea -Equitable



Anthem, Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Underwriting Analyst

  • Mar 2014 - Mar 2015

  Greater Atlanta Area • Manage 60-15 Microsoft Outlook emails per day for underwriting department by providing prompt responses to insurance brokers and Anthem sales department nationwide • Distribute/monitor workload amongst 15 underwriters to maintain balance and efficiency in the production of quote proposals • Create and update daily excel reports by utilizing the pivot table functions for Director of Underwriting Retention • Utilize multiple systems simultaneously to perform daily tasks such as quote… Show more • Manage 60-15 Microsoft Outlook emails per day for underwriting department by providing prompt responses to insurance brokers and Anthem sales department nationwide • Distribute/monitor workload amongst 15 underwriters to maintain balance and efficiency in the production of quote proposals • Create and update daily excel reports by utilizing the pivot table functions for Director of Underwriting Retention • Utilize multiple systems simultaneously to perform daily tasks such as quote proposal data entry, research department history, locate and create digital files on shared drives • Interact and assist insurance brokers through in bound calls which helps maintain business relationships with hundreds of large and small businesses nationwide • Act as a liaison between underwriting department and sales department with the goal to maintain current business and obtaining new business for Anthem/Blue Cross Blue Shield • Perform varies tasks as directed by direct manager Show less



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Customer Care Advisor

  • Apr 2013 - Apr 2014

  Greater Atlanta Area • Took high volume calls from clients regarding plans, billing, sales and technical support which provided customers with the best recommendation based on my expertise of services and products • Provided clients with resolution to account issues effectively resulting in 96.67% in rep resolve in 2013 • Delivered new service materials to over 100 people in associated director (AD) meetings which encouraged the use of Account Analysis and expanded the knowledge of the Edge Up program amongst… Show more • Took high volume calls from clients regarding plans, billing, sales and technical support which provided customers with the best recommendation based on my expertise of services and products • Provided clients with resolution to account issues effectively resulting in 96.67% in rep resolve in 2013 • Delivered new service materials to over 100 people in associated director (AD) meetings which encouraged the use of Account Analysis and expanded the knowledge of the Edge Up program amongst my colleagues, supervisors and ADs • Contributed to business revenue by selling accessories, profit generating SFOs, and add a lines which resulted in winning a center wide contest for an “Out of this World November” and exceeded accessory revenue metric by year end in 2013 • Built relationships with clients to establish customer loyalty and customer satisfaction which contributed to rep performance rating by customers at 94.67% in 2013 • Promoted to BGCO department to provided customer service and sales to business and governmental accounts Show less



Best bank

• United States
• Banking
• 1 - 100 Employee

• Sales Associate

  • Jul 2012 - Jun 2013

  Sales Associate • Contribute to new checking customer goals by exceeding and meeting monthly goals by 100-113% • Successfully complete daily credit/ debit transactions at teller line • Generate new customers by setting up offsite presentations and marketing with outside businesses • Responsible for completing monthly audits in the branch • Presenting products and services to potential customers • Communicating and networking with business owners and general managers… Show more Sales Associate • Contribute to new checking customer goals by exceeding and meeting monthly goals by 100-113% • Successfully complete daily credit/ debit transactions at teller line • Generate new customers by setting up offsite presentations and marketing with outside businesses • Responsible for completing monthly audits in the branch • Presenting products and services to potential customers • Communicating and networking with business owners and general managers for marketing purposes • Research discrepancies on customer accounts and provide solutions within 1-2 business days • Set up presentations at senior citizen buildings to offer investment accounts, and answer any banking inquiries • Contribute to administrative tasks in branch daily via vault balancing, thorough execution of batching work, and ordering products for customers Show less



Power Entertainment

• United States
• Music
• 1 - 100 Employee

• Executive Assistant

  • May 2012 - Aug 2012

  • Update weekly calendars for company CEO and clients • Create “who’s looking list” for roster of songwriters and producers through Microsoft excel software • Schedule business meetings for CEO with executives and artist who are seeking representation • Use social media sites as a method of generating new relationships for the company • Seek out web designers, graphic designers, and marketing consultants to aid in company expansion… Show more • Update weekly calendars for company CEO and clients • Create “who’s looking list” for roster of songwriters and producers through Microsoft excel software • Schedule business meetings for CEO with executives and artist who are seeking representation • Use social media sites as a method of generating new relationships for the company • Seek out web designers, graphic designers, and marketing consultants to aid in company expansion • Communicate with executives, artist, and business partners through email Show less



DSW

• United States
• Construction
• 1 - 100 Employee

• Sales Associate

  • Jun 2010 - May 2012

  • Average a 90% convergence of new Rewards sign-ups on a weekly basis • Provide customers with knowledgeable insight on seasonal shoe fashions • Work with sales associates to locate inventory for customers in store and in other DSW locations • Maintain an organized work space at the cash wrap • Train new employees on register, POS, markdowns • Acted as MOD for up to an hour while mangers were in meetings