Breman Tele
Technical Support Officer at Access Afya- Claim this Profile
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English -
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Kiswahili -
Topline Score
Bio
Victor Obondo
Breman is a team player, with full confidence in his work. He is thorough, proactive and able to fit in diverse teams. He can effectively take up challenges and deliver on tasks. I would highly recommend him.
Njambi Kimani, MBA
Breman has a proven track record in IT support as a critical function and committed to deliver results whether on his own or as a team. He effectively collaborates with relevant stakeholders to effect change and deliver on agreed tasks. He is driven and quick to think on his feet as well as great interpersonal skills, high agility and always willing to assist and support in any way that benefits each individual and the organization as whole. To date I still reach out to Breman for quick support in anything technological and he is always willing to help with his good nature and friendly personality.
Victor Obondo
Breman is a team player, with full confidence in his work. He is thorough, proactive and able to fit in diverse teams. He can effectively take up challenges and deliver on tasks. I would highly recommend him.
Njambi Kimani, MBA
Breman has a proven track record in IT support as a critical function and committed to deliver results whether on his own or as a team. He effectively collaborates with relevant stakeholders to effect change and deliver on agreed tasks. He is driven and quick to think on his feet as well as great interpersonal skills, high agility and always willing to assist and support in any way that benefits each individual and the organization as whole. To date I still reach out to Breman for quick support in anything technological and he is always willing to help with his good nature and friendly personality.
Victor Obondo
Breman is a team player, with full confidence in his work. He is thorough, proactive and able to fit in diverse teams. He can effectively take up challenges and deliver on tasks. I would highly recommend him.
Njambi Kimani, MBA
Breman has a proven track record in IT support as a critical function and committed to deliver results whether on his own or as a team. He effectively collaborates with relevant stakeholders to effect change and deliver on agreed tasks. He is driven and quick to think on his feet as well as great interpersonal skills, high agility and always willing to assist and support in any way that benefits each individual and the organization as whole. To date I still reach out to Breman for quick support in anything technological and he is always willing to help with his good nature and friendly personality.
Victor Obondo
Breman is a team player, with full confidence in his work. He is thorough, proactive and able to fit in diverse teams. He can effectively take up challenges and deliver on tasks. I would highly recommend him.
Njambi Kimani, MBA
Breman has a proven track record in IT support as a critical function and committed to deliver results whether on his own or as a team. He effectively collaborates with relevant stakeholders to effect change and deliver on agreed tasks. He is driven and quick to think on his feet as well as great interpersonal skills, high agility and always willing to assist and support in any way that benefits each individual and the organization as whole. To date I still reach out to Breman for quick support in anything technological and he is always willing to help with his good nature and friendly personality.
Credentials
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MCSA: Windows Server 2016 - Certified 2021
MicrosoftJan, 2021- Sep, 2024 -
ICDL certified
ECDL Foundation
Experience
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Access Afya
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Kenya
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Hospitals and Health Care
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1 - 100 Employee
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Technical Support Officer
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May 2019 - Present
• Install, configure and troubleshoot computer hardware operating systems and applications.• Monitor and maintain computer systems, cctv and networks. (Replace parts as required).• System administration of the different systems in place i.e Asset management system, issue registry, Office suite (Nextcloud), ERP (odoo) and Training Academy• Talk staff through series of actions, either face to face or over phone to help setup or resolveissues.• Provision of technical support onsite/remotely to resolve technical issues within the stipulated SLA.• Troubleshoot systems and network problems and solving hardware or software faults.• Maintain the ICT inventory accurately stating device location and status.• Support roll-out of new applications.• Manage licenses and subscriptions• Collaboration with procurement for technical specification of new devices.• In collaboration with HR Setup & terminate new accounts and profiles.• Test and evaluate new technology.• Maintain internet usage policy at both the office and peripheral sites.• Provide procedural documentation and relevant reports.• Conduct electrical safety checks on computer equipment.
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KUSCCO - Kenya Union of Savings & Credit Co-operatives Ltd.
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Kenya
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Financial Services
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100 - 200 Employee
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Systems Implemenation Officer
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Jun 2017 - May 2019
• Pre-Sales Demos to potential clients.• Perform initial client assessment to begin the system implementation process.• Create detailed mapping between old data elements and new data elements.• Verified data integrity and accuracy.• Train the client and assist in filling of data migration template.• Obtain data sign-offs after data upload and reports verification.• Post implementation support by training and resolving issues raised.• Ensure that all data is migrated to the software accurately and timely.• Assist in developing standardized procedures for common implementation routines to increase efficiency.• Implemented marketing strategies which results in growth of customer base.
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Trifecta Ltd
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United Kingdom
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Manufacturing
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Assistant System Administrator
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Jan 2017 - May 2017
• Install and configure computer hardware operating systems and applications.• System administration of server systems and the workstations.• Provision of technical support to users.• Troubleshoot systems and network problems, diagnosing and solving hardware or software faults.• Standardized the process of data backup, retrieved data whenever required.• Access rights management on the organizations systems.• Train users on current and introduced systems in the organization.
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Research and Consultancy Trainee
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Oct 2016 - Dec 2016
• Designed strategic plan for clients in accordance with the set-out standards for cooperative societies to support future projects.• Designed policies for clients in accordance with the set-out standards for cooperative societies to support future projects.• Initial screening of qualified potential employees for clients.• Designed an excel system for recruitment that was able to link potential candidates to their CVs'. • Designed strategic plan for clients in accordance with the set-out standards for cooperative societies to support future projects.• Designed policies for clients in accordance with the set-out standards for cooperative societies to support future projects.• Initial screening of qualified potential employees for clients.• Designed an excel system for recruitment that was able to link potential candidates to their CVs'.
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Privatization Commission
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Kenya
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Financial Services
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1 - 100 Employee
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Information Communication Technology Assistant
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Apr 2016 - Jul 2016
• Installation, configuration and troubleshooting hardware and software.• System Administration, both Windows and Linux platforms.• Access rights and permissions management of different applications i.e Microsoft Navision and biometric systems.• Collaboration with HR for account setup and termination for users.• Provided 1st Line and 2nd Line technical Support to users.• Setting up and configuring computers, accessories, and appropriate software for new employees• Train users on how to properly operate equipment and software programs.• Monitor and maintain servers and network systems.• Manage software licenses, tracking IT equipment and manage ICT Inventory.• Troubleshoot systems and network problems to ensure availability.• Collaboration with procurement for technical specification of new devices.• Implemented the Commission’s policies, technical procedures and standards for preserving the integrity and security of data, reports and access.• Backup of the organizations databases for disaster recovery.
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Information Communication Technology Apprentice
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Sep 2015 - Mar 2016
• Installation, configuration and troubleshooting hardware and software.• Administered Windows and Linux operating systems.• Provided 1st line of support to users.• Control of access rights and permissions• Train users on the different platforms (operating systems and application software).• Manage software licenses, tracking IT equipment and manage ICT Inventory.• Collaboration with procurement for technical specification of new devices.• Performing daily monitoring of the servers and network systems to ensure they are running as required.• Diagnosed and troubleshooted Linux and Windows processing problems and applied solutions to increase company efficiency.• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.• Backup of the organizations databases for disaster recovery.
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Privatization Commission of Kenya
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Kenya
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Financial Services
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1 - 100 Employee
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Information Communication Technology Intern
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May 2015 - Aug 2015
• Installation, configuration and troubleshooting hardware and software.• Schedule and manage preventive maintenance of the ICT devices.• Trained users on how to properly operate equipment and software programs.• Periodic back up of organizations' databases for disaster recovery.• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.• Network Maintenance and troubleshooting.• Website Updating and maintenance. • Installation, configuration and troubleshooting hardware and software.• Schedule and manage preventive maintenance of the ICT devices.• Trained users on how to properly operate equipment and software programs.• Periodic back up of organizations' databases for disaster recovery.• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.• Network Maintenance and troubleshooting.• Website Updating and maintenance.
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Communications Authority of Kenya (CA)
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Computer and Network Security
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1 - 100 Employee
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Information Communication Technology Intern
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Jan 2015 - Mar 2015
• Installation, configuration and troubleshooting hardware and software.• Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.• Maintained software licenses and patched applications to stay up to date with latest features.• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.• Trained and supported end-users with software and hardware. • Installation, configuration and troubleshooting hardware and software.• Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.• Maintained software licenses and patched applications to stay up to date with latest features.• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.• Trained and supported end-users with software and hardware.
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Kenya Civil Aviation Authority
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Aviation and Aerospace Component Manufacturing
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400 - 500 Employee
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Information Communication Technology Intern
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Sep 2013 - Dec 2013
• Installation, configuration and troubleshooting hardware and software.• Maintained current software licenses and patched applications to stay up to date with latest features.• Diagnosed and troubleshooted Windows related problems and applied solutions to increase company efficiency.• Trained and supported end-users on software, hardware and security related issues. • Installation, configuration and troubleshooting hardware and software.• Maintained current software licenses and patched applications to stay up to date with latest features.• Diagnosed and troubleshooted Windows related problems and applied solutions to increase company efficiency.• Trained and supported end-users on software, hardware and security related issues.
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Education
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2020 - 2021
Self-educated
Microsoft Certified Solutions Associate (MCSA), Information Technology -
2016 - 2016
Techno Brain Kenya
Cisco Certified Network Associate, Information Technology -
2012 - 2015
Maseno University
Bachelor’s Degree, Information Communication Technology -
2012 - 2013
Institute of Advanced Technology
Diploma in Information Communication Technology, Information Communication Technology -
2012 - 2012
Institute of Advanced Technology
ICDL, Information CommunicationTechnology
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