Experience

The Gant

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Jun 2022 - Present

• Sales Manager

  • Oct 2021 - Jun 2022

• Event Manager

  • Jul 2020 - Nov 2021



The Westin Snowmass Resort

• Snowmass, Colorado

• Group Sales Manager

  • Nov 2019 - Jul 2020



The Ritz-Carlton Hotel Company, L.L.C.

• Tysons Corner

• Group Sales Manager

  • Nov 2018 - Nov 2019

  • Target group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation • Partner with group/catering colleagues to effectively manage business opportunities • Identify, qualify and solicit new group/catering business to achieve personal and property revenue goals • Focus efforts on group/catering accounts with significant potential sales revenue • Develop effective group/catering sales plans and actions • Work with partners to develop creative ideas and proposals for group/catering events • Maximize revenue by up-selling packages and creative food and beverage • Strong understanding of the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them • Handles complex business with significant revenue potential as well as significant customer expectations • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Manage and develop relationships with key internal and external stakeholders • Execute and support the operational aspects of business booked • Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process Show less



Manor Vail Lodge

• United States
• Hospitality
• 1 - 100 Employee

• Catering Sales and Conference Services Manager

  • Jul 2014 - Oct 2018

  • Consistently upselling bringing group contracted F&B minimums over by at least 30% • Responsible for servicing and selling catering events• Prepare a 90 rolling forecast to projected revenues to include definite business and prospective sales closures • Prepare the annual budget for the department and assist in the annual marketing plans • Primary contact for all group leaders hosting meetings and events at the Manor Vail Lodge• Operationally sound in handling multi-million dollar budgets, complex logistics and attendee communications• Solely Responsible for managing the hotels of Audio Visual services • Ensuring guest satisfaction by retaining a score of 100% on our meeting surveys in 2017 • Exhibit confidence in problem solving and presenting to senior management on project status and schedules• Recognized by corporate as #1 in the company for guest satisfaction in meetings and events• Report directly to the General Manager Show less

• Catering & Conference Services Coordinator

  • Nov 2013 - Jul 2014

  • Recruited and built a new banquet team from the ground up• Worked directly with the Executive Chef to prepare menus to fit customer needs• Responsible for the staffing schedule; ensuring labor expenses are not exceeding revenues• Utilized the Delphi software program to enter all client information• Created banquet event orders and resumes through the Delphi software program• Completed a yearlong management development program shadowing all departments for a period of time• Manage the banquets and catering forecast, helping project 'need periods' for the hotel Show less



Big City Catering

• Orlando, FL

• Event Assistant

  • May 2011 - Aug 2013

  - Compose Client Proposals - Create BEO's for weddings and corporate events - Compile Linen Orders - Create signs for food displays at events - Enter information into TripleSeat for tastings and events - Set up conference room for meetings and tastings - Follow up with clients via e-mail and phone - Create floor plans for weddings - Compose Client Proposals - Create BEO's for weddings and corporate events - Compile Linen Orders - Create signs for food displays at events - Enter information into TripleSeat for tastings and events - Set up conference room for meetings and tastings - Follow up with clients via e-mail and phone - Create floor plans for weddings



Stoneybrook East Golf Club

• Orlando, FL

• Server/Bartender

  • Jan 2010 - Dec 2010